Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 36
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 39 Reviews
randy gall   –  
United States US
Visited: January 2020 Reviewed: Feb 10, 2020

Email randy gall  |  65+ years of age  |  Experience level: first safari

the best tour and the best driver
5/5

Reginal at rwanda eco was very responsive and put together a great schedule. we asked for 3 star lodging, but, He can arrange anything you ask for up to 5 star. the lodges he arranged were clean quiet and quite nice. the trip starts in Kigali. there's not much in Kigali. pretty crowded and noisy. but, that's where you start to see gorillas.

our driver, Cipriano, was knowledgeable, good in english and very patient with us. He made sure everything worked out. the trip is a little expensive only because the government fee to see the gorillas is $1500 per person. Reginal's fee was VERY reasonable. he arranged for a private vehicle and driver. I would recommend that. its much easier without a crowded vehicle with people you don't know, and not a lot more money.

If i go again, i would not even bother shopping. I would go straight to reginal.

Adam   –  
United Kingdom UK
Visited: February 2020 Reviewed: Mar 1, 2020

Email Adam  |  35-50 years of age  |  Experience level: first safari

One Day Akagera Safari
5/5

Very easy company to deal with Reginal was very quick to follow up with our quote and all of the details required to book. The tour itself was amazing, Cyprian the guide was very knowledgeable about the Park and all of the animals and very patiently spent time making sure we saw as much as possible. I would highly recommend booking with Rwanda Eco Company and Safari

ms   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 27, 2022

Email ms  |  20-35 years of age  |  Experience level: over 5 safaris

it is good
5/5

it is very good
but why ask me this: Min 50 characters

DESMOULIN   –  
Réunion RE
Visited: March 2022 Reviewed: Apr 12, 2022

Email DESMOULIN  |  65+ years of age  |  Experience level: 2-5 safaris

Professionnal and excellent
5/5

Super and top for facilites
Very good value for Money

Maty   –  
France FR
Visited: April 2022 Reviewed: Apr 13, 2022

Email Maty  |  65+ years of age  |  Experience level: 2-5 safaris

very professional et reliable
5/5

Freddy communicate in an excellent manner, focus to our expectations, very patient, empathic , available and so kind.

Maciej   –  
Poland PL
Visited: June 2022 Reviewed: Jul 23, 2022

Email Maciej  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent choice as a tour consultant for East African safaris!
5/5

Highly recommend Fred and the rest of Rwanda Eco team! We went on a two-week safari in Uganda and Tanzania. Our tour guides were really helpful and knowledgeable: we had some interesting conversations about topics ranging from political and economic situation to environmental protection and the effectiveness of conservational efforts in Uganda. On the office/operational side side of things, Fred turned out to be a splendid tour consultant: his recommendations about lodges couldn’t have been more right (definitely follow his advice if he recommends Nkuringo Lodge in Bwindi!). More importantly still, he has been available instantly every time we needed his support (includings a few times late at night), advising us and efficiently resolving the challenges that turned up on the way.

Marian   –  
Spain ES
Visited: May 2023 Reviewed: May 22, 2023

Email Marian  |  20-35 years of age  |  Experience level: first safari

Amazing!
4/5

We done 2-days safari Akagera Park. Doubtless, our guide was the best part of our trip, is name was Vincent. He was reaally kind with us, is a very great driver and he as a exceptional view to spot animals!
The Lodge was amazing and everything was included except drinks! Definitwly, we would repet with them!!

Dean Young   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 20, 2023

Email Dean Young  |  35-50 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable tour company.
5/5

We had been eagerly looking forward to our 14-day Rwanda Safari, a journey promised to be full of incredible wildlife encounters, stunning landscapes, and unforgettable experiences. Unfortunately, our trip couldn’t happen due to a medical event that left one of our party unable to travel. However, I must commend the Rwanda Eco Safari and Fred Odyek for their professionalism and trustworthiness throughout this difficult situation.
From the beginning, Rwanda Eco Safari had been attentive and responsive in helping us plan the perfect safari. They provided a detailed itinerary that showcased Rwanda's incredible biodiversity, including visits to national parks, wildlife reserves, and cultural sites.
Regrettably, prior to the trip, a member of our party experienced a major medical event that prevented us from undertaking the safari as planned. We were devastated to miss out on this trip of lifetime that we had been eagerly anticipating. In this challenging moment, Rwanda Eco Safari truly stepped up, Fred Odyek’s swift response and support were truly commendable, and we felt reassured despite the unfortunate circumstances.
One of the most impressive aspects of the Rwanda Eco Safari service was their commitment to transparency and fairness. They understood the situation and promptly initiated discussions about possible refunds for deposit that we had already paid. Fred Odyek’s straightforward communication and willingness to address our concerns demonstrated Rwanda Eco Safari’s integrity and reliability.
In conclusion, whilst our trip to Rwanda didn't unfold, Rwanda Eco Safari exceptional service and commitment to customer satisfaction truly stood out. We remain hopeful that we will have the opportunity to make it to Rwanda in the future to experience the incredible wildlife and landscapes that we missed out on this time. If you're considering a safari in Rwanda with a trustworthy and reliable tour company, I would wholeheartedly recommend reaching out to Rwanda Eco Safari.

Anna   –  
Germany DE
Visited: October 2023 Reviewed: Nov 14, 2023

Email Anna

Very friendly and responsive
5/5

I did the Gorilla Trekking tour with the company. The tour was very well organised and the guide Damascen was very friendly and helpful. I would book with this company again.

Shauna   –  
United States US
Visited: September 2024 Reviewed: Sep 3, 2024

Email Shauna  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect Trekking Experience Because of Coordinated, Professional Team
5/5

Rwanda Eco Company was a communicative, professional team that made my gorilla trekking experience in Volcanoes Park absolutely fantastic. My guide, Emile, was punctual, so knowledgeable about everything Rwanda-related, and happy to answer my endless questions about the country. When we arrived at the park for trekking, he recommended I hire a porter and explained why (supports the community, people have unknown reactions to the altitude, etc), which ended up being a VERY wise decision - my trek went from medium to hard when the gorillas moved. The trekking itself was life-changing and exhausting. So it was a relief to see Emile patiently waiting when I returned six hours later, and he was ready to lend a helping hand with translating for some post-trek shopping. We went to a fabulous lunch place, after which, I was dropped off at my hotel. I have to say, one of the best things about this company was the mere fact that they provided my guide’s name and phone number prior to my arrival in Rwanda AND Emile was so responsive via phone. It made all the difference in feeling secure about planning a trip from across the globe. Overall, this was an easy to plan, fulfilling experience that I will remember forever. Thank you, Rwanda Eco Company!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 36
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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