Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 48
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 49 Reviews
Trishna   –  
United Kingdom UK
Visited: August 2023 Reviewed: Sep 2, 2023

Email Trishna  |  35-50 years of age  |  Experience level: first safari

Trustworthy, well organised and tailored to perfection! Highly recommended Reny Safaris
5/5

We booked a 10 day safari experience with Reny, months in advance and totally did not know what to expect. Japeth was brilliant with his communication at every single step of the process. He created a personalised itinerary for us which included Masai Mara, Lake Naivasha, Amboseli, Tsavo East and three nights at Daini beach resort. David and Elisha, our guides were knowledge, kind, funny and did not hesitate to go the extra mile to provide the most fantastic experience during our entire holiday. We choose the open top safari vans instead of the jeep and each van was very comfortable for a family of four. There was plenty of bottled water always available. The guides ensured we saw all the big fives plus many many more animals and some predators, very up and close too. Their patience and experience helped us to not only spot animals but understand their stories too. We stayed in 5 different lodges and at the beach resort in the end. Each accommodation was unique with great ambience, food and facilities. Our children 14 and 12 years enjoyed the facilities at the lodges in the evenings. Japeth took extra care to ensure we get the best rooms with sea view in the beach resort which was a great extra touch. He arranged the scenic train travel for us from Mombassa to Nairobi on the way back which was a pleasant experience. Japeth, David, Elisha and Walter were available for our airport pick up and drop off. The masaai village visit, the zebras trying to cross the Mara river, picnic in the park on day two, lake view cottage at Naivasha, sunset at Tasvo East, view of Kilimanjaro from Amboseli park, the white sands of Daini beach and the Animal Stories which I still dream about. We cannot thank Reny Safaris enough for this unforgettable experience. Thank you!

Wilai Deelert   –  
Thailand TH
Visited: May 2019 Reviewed: Jun 7, 2019

Email Wilai Deelert  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Wilai Deelert and not that of SafariBookings.
Bad travel agent in Africa
1/5

Me and my husband booked 6 days 5 nights safari tour in Kenya with this company. Ms.Regina and Jecton the driver were cheating people.
They changed our itinerary on spot. They tried to avoid to pay for the National Park to save the budget which makes us miss the morning and evening safari.
One day on our itinerary, we have to do evening safari in Amboseli National Park but the driver try to delay the drive to arrive late in hotel because he doesn't want us to visit the park and he can save at least 140 us dollars.
We paid money for safari but we miss two times Safari because of this bad people, Regina and Jecton
Don't use this company if you don't want to disappoint with your Safari experience..

Reply from Reny Safaris
Reply from Reny Safaris
Posted on Aug 28, 2019

First of all we appreciate Wilai Deelert for them giving us an opportunity to serve them on a successful trip generally save that little misunderstanding on park fee in Amboseli at the tail end of entire trip.
The 6 days safari through Masai Mara, Lake Nakuru + Amboseli all on Sopa lodges generally went on so well. The matter on contention is pegged on Amboseli Sopa proximity to the park, this being outside the park made their game drives in/out of the park as quite different from Nakuru's or Mara's whose locations are within the park boundaries.
The game drives had to vary from arrival to departure during these 2 nights at Amboseli National park - timing being a factor here we had to have an early exit to meet shuttle bus at Namanga for Arusha/Tanzania transfer.
The couple were extending their tour at the end of Amboseli visit to Tanzania (on their own) and we had booked a connecting shuttle bus from Nairobi to Arusha through Namanga border town, so we had to make a transfer drive across the park in time for the bus schedule . At this point we had to make a re- entry pass through Amboseli park as the only convenient and shortest way possible to get over to the border point to catch the bus. It was in order, so we told them we will pay park fees twice as a rule to the authorities. But from the on set they regarded us as 'cutting down costs' on them as if intending to charge extra or double on the demand and were going to spare less time for the sake of 'catching' a bus ...It did not go down well for them ( Wilai Deelert) as this developed into disagreement of opinion between us but we could not risk missing the bus for their transit either.
We however did not wish to push the whole issue too far so we humbly backed down and recently asked for their address and sent them the money as a way of solving the misunderstanding - a refund of $ 120 dollars was made despite their refusal to undertake surcharge as demanded by park authorities - hoping this will be a settlement point. We are glad they have not mentioned any unethical reaction nor sub standard service or missed on any offer that we had charged for but failed to provide. All the services went on smoothly and we beseeched them to get to know that adventures sometimes do take a little changes at times to meet up to the planned schedules so as to fulfill expectations We beg for our due respect after responding to their demand of the $ 120 dollars that we have remitted to them so far and had the hope this matter was settled. We look ahead to provide very quality services with dedication to every client who comes our way, Thank you!

Jana   –  
Czech Republic CZ
Visited: January 2018 Reviewed: Jan 29, 2018

Email Jana  |  20-35 years of age  |  Experience level: first safari

Perpect trip, an unforgettable experience, good organisation, reliable company. We recommend !
5/5

We were on safari for 5 days. (Maasai Mara, Naivasha, Amboseli). We enjoyed our stay as much as possible. Regina, Francis and George are really good team. Our driver George was a very experienced driver and guide. He knows a lot about animals. It was really amazing time. Thank you very much to Regina Safari for unforgettable holidays in Kenya ! We recommed this company !!

Sarah   –  
United States US
Visited: August 2023 Reviewed: Aug 13, 2023

Email Sarah  |  35-50 years of age  |  Experience level: first safari

Reny Safaris brought to life a trip we could only imagine.
5/5

We had a great experience working with Reny Safaris. Japheth was our contact person and was an excellent communicator. He was flexible with dates and helped to make sure we had everything we needed before we arrived in Kenya. He continued to check in throughout our 10-day tour to ensure we were having a great trip and even arranged a driver for an extra day we spent in Nairobi after the tour. Elisha was the perfect guide for us. He was friendly, dependable, and sought out experiences. He also allowed us to make the trip our own, not pushing a specific agenda. The trip would not have been so amazing without him there. We stayed at 4 different lodgings, each with ample comfort and delicious food. There was plenty of bottled water in the van to keep us hydrated while on the road and on safari. Over the 6 days of the safaris we saw the big 5 as well as a multitude of other animals, identified by name for us by Elisha. We saw some special areas like springs and lava rocks, too. We spent 3 days at Diani beach, a beautiful, relaxing way to cap the tour. The express train back to Nairobi was a fun experience. I highly recommend Reny Safaris and the 10-day tour. It was a great value for the support, no-stress planning and travel, and wonderful tour.

Samantha   –  
Taiwan TW
Visited: June 2023 Reviewed: Jun 20, 2023

Email Samantha  |  20-35 years of age  |  Experience level: first safari

It is amazing! A best tour that I’d never had.
5/5

I joined a five days Safari tour with four friends in June 2023.

The overall experience is fantastic!

On the first day, when we arrived at the Nairobi airport, three Reny guys picked us up. Reny guys and Kenyans treat us like their friends in this unfamiliar country, giving us an excellent first impression of this country.

During the five-day Safari tour, Elisha is the best tour guide, helping us to solve the travelling issue patiently. When we found the Big Five in the national park, Elisha professionally contacted other tour guides from different companies via radio to see the lions, cheetahs, elephants, etc. He tried his best to complete our requests for the Kenya Safari tour. In addition, we are four girls without males to attend the Reny Safari, and it is safe and comfortable to make friends with Elisha.

Again, Reny’s Safari is impressive!

Dina   –  
Egypt EG
Visited: January 2018 Reviewed: Jan 22, 2018

Email Dina  |  20-35 years of age  |  Experience level: 2-5 safaris

Very satisfying
5/5

The driver George had excellent navigation skills, sentrim camp was very good and we had a pleasant stay.

Marc Joye   –  
Belgium BE
Visited: October 2016 Reviewed: Oct 23, 2016

Email Marc Joye  |  50-65 years of age  |  Experience level: over 5 safaris

Not the biggest but certainly one of the better safari agencies
5/5

Together with 3 Belgian friends I booked a 16 days safari with Reny Safaris. It revealed to be a very good choice: all bookings were well made; the manager regularly got in contact to find out if everything was okay; the car was very reliable (no breakdowns); and the driver was not only excellent as a driver, he also turned out to be a fantastic animal spotter!

Francky & Ingrid   –  
Belgium BE
Visited: October 2015 Reviewed: Sep 18, 2016

Email Francky & Ingrid  |  35-50 years of age  |  Experience level: 2-5 safaris

The wonderfull experience in the wildlife of Kenia
5/5

We are very satisfied about the company of Regina and her staff. We had a very warm welcome at the airport. They organized a very beautiful trip of 17 days through the national parks of Kenia. The trip was amazing and we saw a lot of game. We had a good driver (Patrick) he gave us a lot of information and he did everything so we could see the migration of the gnoes. Thanks to Reny safaris we had the time of our life, a great safari experience, nice memories and wonderful pictures...

Marc Joye   –  
Belgium BE
Visited: September 2024 Reviewed: Nov 5, 2024

Email Marc Joye  |  65+ years of age  |  Experience level: over 5 safaris

Very good, as usual!
5/5

In September 2024 3 friends and myself booked a 3 weeks safari in Kenya with Reny Safaris. Since 2016 it was already my 8th time with that same local tour operator! And once again they proved to be very reliable and flexible! No breakdown (a car in good shape is very important on this kind of trip), no flat tires ... In the past we had different drivers, but since last year we are having Elisha Opollo as our driver and guide: someone I can recommend without a shadow of a doubt!
We spent 10 days in the Masai Mara, still the best game park to see lions, leopards and cheetahs! It is true that it can get crowdy with cars (and tourists) when something special is happening, but your chances to see the predator cats are very high in the Masai Mara! Unfortunately, the Narok County increased the entrance fees to the Masai Mara to an outrageous level: they are charging 200 USD/person per day from July till December; and 100 USD in the rest of the year!!! Of course, Reny Safaris cannot help about this: it was a political decision by local authorities.
We saw several kills in Masai Mara, and a lot of wildebeests that had crossed the Mara on their annual migration from Tanzania to Kenya.
The remaining 10 days were spent on game drives in Amboseli, Tsavo East and Tsavo West: these parks are very different from the Masai Mara; they are very dry, so fewer animals to be seen, but still interesting thanks to different species and a lot of different birds, especially in Amboseli! Not forgetting the beautiful landscapes, for instance the one you get when you're staying at the Voi Safari Lodge in Tsavo East!
After 3 weeks of intense safari, the 4 of us flew back to Belgium with a lot of good memories to cherish!

Dafney   –  
India IN
Visited: August 2024 Reviewed: Aug 30, 2024

Email Dafney  |  20-35 years of age  |  Experience level: 2-5 safaris

Tour Operator was Mr Japhet and tour Guide was Mr Martin
5/5

I would love to thank Mr Japhet for his nonstop support and communication with me. As I had many questions and queries but Mr Japhet was always there to answer them. He assisted me in getting the best accommodations and best package with the places I wanted to go. He ensured that I do have a memorable tour with him and his tour guide. My tour agent Mr Japhet and Mr Martin my tour guide did wait for me and husband until we come out of the airport. My Tour agent Mr Japhet also visited us after our tour so bid us farewell. So kind of him to do that. Hope Mr Japhet and Mr Martin progress in their career ahead as they are doing a great job.
My Tour Guide Mr Martin was exceptional, knowledgeable and Strong man. He never made me and my husband feel uncomfortable. He ensured we enjoyed our experience. We did made few jokes on our way to our tour but he ensured we had a safe and comfortable journey. Mr Martin ensured we see the Big 5 and we get to see the animals very close and take pictures. He ensured we have enough pictures and videos. He is a very knowledgeable man. I salute for a man so knowledgeable.
Our tour was in the peak season. Due to Migration of animals and the wild beest. So our tour was value for money, expensive. However It was the best decision at the right time.
My tour was as follows Amboseli 2 nights Lake Nakuru 1 night and Masai Mara 2 nights.
We stayed in the following accommodations with meals onboard.
Amboseli Tulia Camp.
Lake Nakuru Sarovar Lion Hill Game Lodge.
Masai Mara Sentrim Mara Lodge.
I would say Tulia camp was one of the best accommodations. As our tent was right across the forest and we could see the animals in front of us. The camp was super clean and the staff was so kind and polite they ensured we had an amazing dining experience.
The fireplace was great and view below the night sky with the chilly weather made it romantic.
They also offered us picnic boxes which was filled with a lot of items to eat. Great way to enjoy your tour with the nature.
Sarovar Lion hill game lodge was great experience. They had an amazing place to see different kinds of birds in their hotel. They actually dedicated a space for the birds and a detailed information is given across the bird feeding place. Their food was amazing as well. The staff was polite as well. They ensured that we dined for our Lunch, dinner and Breakfast.
Please cross check with the hotel reception if your tour guide is staying with you or is having an accommodation. As it is not fair that My your guide Mr Martin had to go and stay in another hotel as we arrived little late.
Sentrim Masai Mara lodge was another camp for us to explore. At first we seen monkeys but they were not harming. Tents were cute.
Food was great. They did have an amazing bar and a fire place to explore as well.
Sentrim Mara Staff can be a bit better and polite with tour guides as I felt bad for my tour guide as here as well they did not provide any information if he will be staying with us in the same accommodation or not. I had to cross check with the reception if my tour guide is having a room to stay or not.
You have to take care of your tour guide as they are the ones who make your vacation a memorable and exceptional one.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 48
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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