Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 64
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 70 Reviews
Jenna   –  
Ireland IE
Visited: January 2025 Reviewed: Feb 18, 2025

Email Jenna  |  35-50 years of age  |  Experience level: first safari

The best safari holiday with an amazing tour group!
5/5

My husband and I had the most amazing safari holiday for our honeymoon organized by Kichaka Tours! I selected Kichaka Tours over some larger tour operators based on their stellar ratings, excellent communication, and detail involving the suggested route/accommodations. Stephen from Kichaka was very responsive and helped us work out an itinerary that made sense for us. He was very helpful with every step of the process leading up to the trip and even helped us secure a camera lens rental in Nairobi. Charles was then our driver and guide for our 7 day private safari and he was wonderful! We could tell he was a true animal lover who was very well-versed in animal behaviour. Whenever we mentioned our desire to see certain animals, he would make it that day's mission to find it for us - whether it was leopards, rhinos, or lion cubs, he worked his magic to find the right areas/conditions for us to spot them. We adored every park we went to and the accommodations Kichaka booked for us were perfect! Our safari included 2 nights in Amboseli, 1 night on Lake Naivasha and 3 nights at Maasai Mara. I highly recommend the Serena hotels (both in Amboseli and Maasai Mara) that Kichaka partners with, we loved both of them. Staying at the Mara Serena Safari Lodge was also a great choice because its located in the Mara Triangle Conservancy, which is less crowded than the main Maasai Mara Reserve and felt more remote.
I could not recommend Kichaka Tours more for your Kenyan safari, it was the best trip and we wish we could relive it!

Lori   –  
United States US
Visited: January 2025 Reviewed: Feb 4, 2025

Email Lori  |  65+ years of age  |  Experience level: 2-5 safaris

Execellent African safari for two
5/5

professional, courteous and knowledgeable guides. Excellent accommodations, service and cuisine.

Matt   –  
United States US
Visited: January 2025 Reviewed: Jan 13, 2025

Email Matt  |  20-35 years of age  |  Experience level: first safari

AMAZING!
5/5

Look no further than Kichaka Tours when planning your trip to Kenya! Stephen was easy to communicate with and we were able to customize our itinerary for a perfect trip. Our guides Jonathan and Charles were both wonderful. Kenya is such a beautiful country! 5 stars all around!

Darryl & Ambar   –  
Dominican Republic DO
Visited: December 2024 Reviewed: Dec 12, 2024

Email Darryl & Ambar  |  20-35 years of age  |  Experience level: first safari

Very responsive, respectful, diligent and overall committed to ensuring we had a good experience.
5/5

Geoffrey the organizer was in constant communication with us and ensured that we had everything in order to make sure the 1/2 day trip to Nairobi National Park went well without being overbearing. They allowed us to pay a 50% deposit and then pay the remainder on the day that we met the driver which made me feel very comfortable. Carlos the driver and guide was personable, professional and had a good eye - we spotted almost every animal that day with the exception of the ever-elusive lion. I personally feel like he went out of his way to try and locate one but it just wasn’t in the cards for the day that we went.

Although Nairobi National Park is inside of the city you truly feel like you are in the wilderness, with the exception of the city skyline in the background which adds a very cool element to the experience. It was an amazing experience that we won’t forget and is a fantastic introduction to a longer or more involved safari.

I would 100% recommend Kichaka and I’m glad I went with them. I can’t really see how we could have had a better time, paid a better price or had a better experience. Thanks, guys!

Laura   –  
United States US
Visited: October 2024 Reviewed: Nov 14, 2024

Email Laura  |  50-65 years of age  |  Experience level: first safari

Thanks to our tour operator we had a wonderful trip with memories to last a lifetime 🦓🇰🇪🦏🦁🦒🦛
5/5

Our driver was very knowledgeable about the animals: where they were located, and why they behaved they way they did and patiently answered our numerous questions. He took care of all the behind the scenes things ensuring that all we really had to do was show up!

fabio   –  
Singapore SG
Visited: October 2024 Reviewed: Oct 11, 2024

Email fabio  |  65+ years of age  |  Experience level: over 5 safaris

simple efficient flexible
5/5

we had a wonderful experience with them. For sure we will return

Roos   –  
Netherlands NL
Visited: July 2024 Reviewed: Sep 18, 2024

Email Roos  |  35-50 years of age  |  Experience level: first safari

Excellent organization, flawless program, easy communication and great people!
5/5

We had our 23 days safari through Kenya and Tanzania - ending with a week on beautiful Mafia island - fully organized by Kickaka. Prior to our trip we shared our wishes and Wilson came up with a custom made program which we optimized together. Communication was very easy and Kickaka staff was very responsive. From day 1 in Nairobi everything was organized flawless. We had great drivers - Morris and Charles in Kenya and Ally in Tanzania who were all very enthusiastic, knowledgeable and taking good care of us. On the background they were in contact with Kickaka, so we didn't have any worries. We enjoyed the cities, villages, culture, people and of course the wildlife to the maximum - seeing all animals in great quantities (hint: safari in Kenya is more spectacular than Tanzania 😀). I involved Wilson and Charles in a complot to propose my girlfriend after a hot air balloon safari, which was managed very well by the two guys 😉. Our final week we enjoyed on Mafia island, which is truly an undiscovered paradise. Safari is quite expensive - though there are many options to make it cheaper or more luxurious. We only can rate Kickaka with five stars - as it was just perfectly organized.

Rosie   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 11, 2024

Email Rosie

Professional & Top Quality Service, Quick & Reliable Communication, Open To Customisations.
5/5

I want to thank Kichaka Tours and Travel for their excellent quality of service all-round. I used them for a half-day safari drive round Nairobi National Park. Wilson replied very quickly to all my questions and was incredibly helpful and professional. He then put me in contact with Dennis, my safari driver/guide, so that we could confirm pick up in advance. I found this very reassuring especially as the pick-up was at 5.30am so I wanted to make sure it was reliable. Dennis confirmed with me in advance and arrived early so that we got to Nairobi National Park and were first in the queue before opening! This meant there were no delays getting into the park and I got to experience the full sunrise over the park - it was magical.

Dennis was very knowledgeable, professional and friendly on the drive. He also went above-and-beyond to help me see as many animals as possible during the trip. I had the best morning and would definitely recommend him and the whole Kichaka Team to anyone wanting a brilliant experience on safari!

Lynne Warren   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 4, 2024

Email Lynne Warren  |  50-65 years of age  |  Experience level: first safari

10 out of 10
5/5

Just completed a 7 day tour covering everything in Kenya that we wanted to see curated by Wilson at Kichaka Tours. Our expert guide Victor was kind, knowledgeable and went the extra mile to ensure we saw everything on our wish list … despite being long days he never rushed us and we came back each day in awe of the sights we saw. Exceeded all expectations and would highly recommend !

Michael Dsouza   –  
Oman OM
Visited: June 2024 Reviewed: Jun 20, 2024

Email Michael Dsouza  |  50-65 years of age  |  Experience level: first safari

Excellent Service
5/5

We had a lovely tour with Kichaka Tours & Travel.
We appreciate the efforts & arrangements made on our trips/stays to Nakuru Lakes & Masai Mara, a beautiful experience of a lifetime.
With the experience of our guides Mr. Jonathan & Mr Ben, we and our friends could see the Big 5 in our first ever trip to Kenya. Both the guides spoke good English and very friendly and always on time for the safaris. They drove us safely to & fro Masai Mara and during al our safaris.
We would highly recommend this tour company for their reliability & good service.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 64
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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