Reviews

Sort By: Date Most Helpful 11-20 of 60 Reviews
Vinod   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Aug 22, 2019

Email Vinod  |  35-50 years of age  |  Experience level: 2-5 safaris

Jackline, Anthony and Victor took great care of us and gave us some unforgettble memories.
5/5

Very prompt with their responses. Always on time and very accommodating of all our requests. They arranged a wonderful tour guide in Victor who ensured we had some great game drives.

Maneck J Patalwala   –  
India IN
Visited: November 2018 Reviewed: Nov 13, 2018

Email Maneck J Patalwala  |  50-65 years of age  |  Experience level: 2-5 safaris

WOW....keep up the performance
5/5

Hi this is Maneck, from India,

We booked a 10 day Safari + beach tour with Kichaka

From day one , Jackie our tour planner / consultant gave us some +ve experiences, she was all ears and was very helpfull with our planning

On the ground, SAM our guide cum driver was "absolute"...hats off to you SAM..keep doing what you are doing; and you are doing it really well.

Form receiving us at arrival, to seeing us off at the airport - and in between (when the frlight got delayed), they came up with surpsire snack packs for us to the airport ..!!!!
Overall a 5* experience

Keep it up Kichaka...

Regards
maneck & gang

Dorthe Vindal   –  
Denmark DK
Visited: February 2018 Reviewed: Mar 4, 2018

Email Dorthe Vindal  |  50-65 years of age  |  Experience level: first safari

Park tour to Masai Mara
5/5

My daughter and myself had the best possible experience going to Masai Mara. First of all thanks to the advice from Stephen, downgrade the accomodation a bit and upgrade your park drive so it is only you and your family with the driver. We had a fantastic 3 day tour, during the travelling had long conversations with our driver about Kenya, the history and challenges. Moreover, we had fantastic days on the plains where Apolo our driveer could tell us all about the animals and the birds. An educational journey I will never forget. Stephen and Apolo, thank you for giving us an unforgetable insight to wild life and Kenya. Julie and Dorthe, Copenhagen, Denmark

Marlo   –  
Philippines PH
Visited: February 2018 Reviewed: Feb 20, 2018

Email Marlo  |  20-35 years of age  |  Experience level: first safari

They are very accommodating as what you would expect from a tour/travel agency.
5/5

They arrive on time to pick us up. They are very accommodating that make us feel welcome and comfortable during the entire tour. They do not bother to stop so that we can have the sufficient time to enjoy the scenery and experience the wilderness. They let us see even the small animal to have the complete experience. And they brought us home safely after the trip ending the journey with a group picture. It is really a wonderful experience with Kichaka Tours and Travel.

Ratna   –  
India IN
Visited: October 2017 Reviewed: Nov 18, 2017

Email Ratna  |  35-50 years of age  |  Experience level: first safari

Very prompt and excellent service. I would be more than happy to recommend them!
5/5

All queries from our side was promptly answered and a variety of suggestions were given as per our requirements. They were even cheaper than others as we had taken quotations from 4 different tour organisers. We had alterations a a couple of last minute cancellations but they were very helpful in doing the same with minimum charges.

Laura   –  
United States US
Visited: October 2024 Reviewed: Nov 14, 2024

Email Laura  |  50-65 years of age  |  Experience level: first safari

Thanks to our tour operator we had a wonderful trip with memories to last a lifetime 🦓🇰🇪🦏🦁🦒🦛
5/5

Our driver was very knowledgeable about the animals: where they were located, and why they behaved they way they did and patiently answered our numerous questions. He took care of all the behind the scenes things ensuring that all we really had to do was show up!

fabio   –  
Singapore SG
Visited: October 2024 Reviewed: Oct 11, 2024

Email fabio  |  65+ years of age  |  Experience level: over 5 safaris

simple efficient flexible
5/5

we had a wonderful experience with them. For sure we will return

Roos   –  
Netherlands NL
Visited: July 2024 Reviewed: Sep 18, 2024

Email Roos  |  35-50 years of age  |  Experience level: first safari

Excellent organization, flawless program, easy communication and great people!
5/5

We had our 23 days safari through Kenya and Tanzania - ending with a week on beautiful Mafia island - fully organized by Kickaka. Prior to our trip we shared our wishes and Wilson came up with a custom made program which we optimized together. Communication was very easy and Kickaka staff was very responsive. From day 1 in Nairobi everything was organized flawless. We had great drivers - Morris and Charles in Kenya and Ally in Tanzania who were all very enthusiastic, knowledgeable and taking good care of us. On the background they were in contact with Kickaka, so we didn't have any worries. We enjoyed the cities, villages, culture, people and of course the wildlife to the maximum - seeing all animals in great quantities (hint: safari in Kenya is more spectacular than Tanzania 😀). I involved Wilson and Charles in a complot to propose my girlfriend after a hot air balloon safari, which was managed very well by the two guys 😉. Our final week we enjoyed on Mafia island, which is truly an undiscovered paradise. Safari is quite expensive - though there are many options to make it cheaper or more luxurious. We only can rate Kickaka with five stars - as it was just perfectly organized.

Elena   –  
Germany DE
Visited: February 2024 Reviewed: Mar 10, 2024

Email Elena  |  20-35 years of age  |  Experience level: first safari

Fabulous!
5/5

We had an accelent trip thanks to kichaka tours!
We were very happy we selected kichaka tours, from the beginning the communication and organisation was very professional. The pick up from the hotel and the hole trip was perfectly planned and went without any problems.
One of our chosen lodges had some water leak problems the day we wanted to check in and couldn't offer our room as planned, Mariel from kichaka called us during our drive to the lodge, told us about the inconvience and allready had found an other lovely lodge for us, very nearby the originial one, so we drove there straight without any hassle - such a great service!
Also thanks to our guide Charles we were able to spot all the animals we wanted to spot - including the big five of course! He really is a great guide, who had a lot of experience and expertise. Unlike other guides that were just following the crowd, he was able to track the animals all by himself, read their drivings and notice little changes in the behaviour of the wild animals, so he figured out there were some carnivores nearby. Through this we mostly were the first spotting the animals and had the best view, directly front row! Thank you Charles for making this experience as unforgettable as it was!

Mo   –  
Austria AT
Visited: February 2024 Reviewed: Feb 19, 2024

Email Mo  |  35-50 years of age  |  Experience level: first safari

Very precise and communicative even on weekends.
5/5

We had a great experience with Kichaka tours. Wilson from the team, wrote us within a couple of hours even on weekends. At our arrival he was there with our tour guide which was a pleasant surprise. Our guide Timann was very reliable and punctual. He was always ready & waiting for us even when we had set very early departures. He did all he could do by calling and radio communication with other tour guides to show us the big five and many more animals.

Average User Rating
5.0/5
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