Professional driver guides
Kichaka Tours and Travel
- Office In:
- Size:
- 5-10 employees (Founded in 2016)
- Member Of:
- Kenya Association of Tour Operators, Ecotourism Kenya & The Blue Company
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Vinod | 35-50 years of age | Experience level: 2-5 safaris
Jackline, Anthony and Victor took great care of us and gave us some unforgettble memories.
Very prompt with their responses. Always on time and very accommodating of all our requests. They arranged a wonderful tour guide in Victor who ensured we had some great game drives.
Email Matt | 35-50 years of age | Experience level: 2-5 safaris
Fantastic safari, excellent customer care
I can highly recommend Kichaka as a safari operator. We travelled to Amboseli, Naivasha, Nakuru and the Mara over 9 days, and had an an amazing experience.
We had been on the brink of booking with Kenya Walking Survivors Safaris and were incredibly lucky we didn’t (read the TripAdvisor reviews!). Naturally we were therefore a bit apprehensive when booking through another local operator, and chose Kichaka as they are members of KATO so that we felt we had some sort of financial protection. We needn’t have worried. Geophrey was incredibly helpful in putting together a suitable itinerary, answered all emails promptly and allowed full flexibility with regard to itinerary and accommodation choices. He kept us informed about bookings, sending confirmation vouchers and updates. He also met us at the airport on arrival, along with our guide Victor, to double check we were happy with everything. The Kichaka office were constantly in contact with our guide throughout the trip to ensure everything was going to plan.
All the accommodation choices as recommended by Geophrey were excellent, very comfortable with good food and exemplary service.
Our guide Victor was without doubt the star of the show. Throughout the trip he was friendly, enthusiastic, incredibly knowledgeable and clearly keen for us to see as much as possible. This was exemplified by taking a couple of detours on entering the Mara late in the afternoon to see a leopard and a pair of cheetahs, even though we had been on the road for many hours and the easy thing would have been to head straight to the camp for the evening. Despite him feeling a bit under the weather for the last couple of days, his mood never dropped.
On returning to Nairobi we were once again met by Geophrey to see how we’d enjoyed the trip, and gather any feedback we had on possible ways to improve their service. Judging by the number of different companies’ safari vehicles we saw on the road, this is clearly an incredibly crowded marketplace and we felt that Kichaka’s focus on customer service helps set them apart from their rivals. We would have no hesitation in using their services again.
IT
Email Miriam | 35-50 years of age | Experience level: over 5 safaris
Wonderful professional tour service! :-)
I engaged this Tour Operator to organize my holiday trip to Kenya with my partner. The Operator was highly responsive on email, pleasant and above all, recommended excellent high-quality boutique accommodations which were not offered by any of the other tour operators with which I liaised. The representative with whom I had been liaising (Victor) also turned up on the morning of our departure to see us off, which was a nice touch. The Guide provided (Edwin) was wonderful and we had a lot of fun over the course of our 5 days together! We were sad to leve Kenya but will definitely use this operator again for future trips!
US
Email Lee | 35-50 years of age | Experience level: 2-5 safaris
Fantastic Safari Experience
Our family of four (kids 5 & 8) just completed a 6D/5N safari through Lake Nakuru and Masai Mara. I coordinated with Caren, who was extremely helpful and professional. From the moment we landed in Nairobi and met Caren at the airport, everything went smoothly and exactly as planned. We were also very fortunate to work with our guide, Charles, who was beyond fantastic. Charles was kind, friendly, very knowledgeable and a joy to be with through some very long days in the car. Charles went out of his way to make our experience special and was also great with the kids. While a lot of guides follow the pack, Charles understands the park and its animals, leading us one time to an incredible male lion sighting without nary a car in sight. We'll remember this trip for a long time and appreciate everything Kichaka did to make it happen. Highly recommend.
BE
Email Serge | 35-50 years of age | Experience level: first safari
Splendid safari-trip
Went on holiday with this excellent local tour operator. Stephen and his team organised a complete trip throughout Kenia. Visited several national parks (Samburu, Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo. Ended our tour at the sea near Diani Beach. Everything was 200%. Enjoyed it alot. Professional and correct service!. Driver 'Martin' was great!
Don't hesitate and just book your trip with Kichaka !
PT
Email Tiago | 35-50 years of age | Experience level: 2-5 safaris
Worderful Safari with Kichaka Tours
We had an excellent time in the Safari with Kichaka Tours. Stephen was extremely available since our first conversations about the possibility to do a Safari and everything went smoothly and according to plan. Our driver Charles was also excellent! Thank you Charles for all your support and good mood! Charles showed experience and we managed to see all the animals we were hoping to see making it a wonderful safari for us and our kids. Only a minor aspect related with some confusion about the need to do Covid tests to travel out of Kenya, but to be honest we can't hold Kichaka responsible since we ourselves found it very hard to understand the needed requirements for Covid test given the inconsistent information that was available. We definitelly recommend Kichaka and Charles for an excellent Safari in Kenya.
Email Dani | 50-65 years of age | Experience level: 2-5 safaris
This is the best safari company I have ever used!
Kichaka Tours & Travel made our safari experience unforgettable. These people have servants hearts and this makes the company so special! They are not just for business but the client comes first. They know how to treat the customers and go out of their way to provide all that you need.
Masai Mara was an amazing experience, starting from the very first to the very last last day. The guide took such a great care of us and the owner of the company Stephen, was checking to see if we need something. They don't do "just the package deal", because they want to make sure after you leave the park, you had the most amazing safari experience. They will do everything possible to make sure that you're enjoying the safari and have a great time with friends and family.
If you are looking for a safari, this is the company that I highly recommend. I have been using them for 4 years and every time they come with something new and unique.
Thank you Kichaka Tours & Travel and the team!
HU
Email Dr. Herke Csongor | 50-65 years of age | Experience level: first safari
High-quality service at an affordable price
The office was very kind and helpful. We had to change the time, the number of people, the hotel where we were picked up several times, but they always answered everything very kindly and helpfully. They arrived at the hotel on time, they were attentive to our requests throughout the tour, the driver even took a detour on the way back. The safari tour fully met our expectations. I wish everyone similar experiences!
NL
Email Jasper | 20-35 years of age | Experience level: first safari
Great instructor with an interesting passion for birds, took us to all kinds of great places
Booking with Kichaka Tours was very quick and convenient. Wilson messaged me very quick after I put up some requests on their website. After that he was very quick to respond to my messages which ensured smooth communication. The day started early morning 6 am where instructor Frederick picked us up directly from our appartment. A short drive towards the National Park, with along the way a short conversation about the largest slum in Kenia called Kibera, and the game drive began. Instructor Frederick was very quick to show us where different animals were, he really put in the effort for us. Next to showing us lots of animals he showed us a great deal of the park as well, for instance by going somewhat off-road. Of course still plenty of animals were seen. It was even often that we were the first ones to see the animals.
All-in-all I would say we got value for our money with Kichaka Tours and Travel
Email Annette and Ross | 50-65 years of age | Experience level: 2-5 safaris
KITCHIKA tours were so easy to work with Efficent and true to there word..
We had a great experience. We dealt with Wilson who efficiently negotiated with Us from Australia to capture the best experience we could on limited time . When it came time for the tour Wilson met us and All was handled respectfully and kindly . He introduced Our assigned guide Victor who could not have been more attentive and kind and enabled us to have a fabulous two night trip to Lake Nakuru. We stayed in the Sopa lodge which was awesome. Victor gave us the best game drives and his knowledge was awesome. We felt We were looked after from start to finish. COMPLIMENTS TO THE COMPANY AND YOUR EMPLOYEES We would efinitely recommend to our friends .