Reviews
FR
Email Matharan | 35-50 years of age | Experience level: first safari
Dishonest and threatening
Dishonest and threatening
Dishonest practices, threats to the police and extortion...agency to flee for better security.
We did a safari with Leboo from January 14 to 21, 2023. We had a big problem at the end: we had paid for our safari by bank transfer with the agreement of the agency. Our bank took their own fee from us, and their bank withheld a fee from them as well.
On an amount of 4000 dollars, their bank withheld 300 dollars.
On the last day, when taking us back, they asked us to pay that extra $300. We understand the bank charges, but we explain to them that we have already paid the entire sum on our side.
To avoid any problem, we suggest to step up to them and pay half/half their bank charges (in addition to the charges we have already paid on our side), they don't want to know anything and threaten to get us to the police and leave us locked in the car all night.
The agency will probably reply that we did not understand, but dialogue is impossible with them, especially with their accountant Joseph who refuses any proposal.
Dishonest practices, threats to the police and extortion...agency to flee for better security.