Our Team
Swahili Paradise Tours & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2001)
- Member Of:
- TTB & ATTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $350 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ES
Email Saioa | 20-35 years of age | Experience level: first safari
8 nights Kenya and Tanzania Safari
We are 3 friends from Spain Who booked a Safari for 8 nights to Kenya and Tanzania the last January. We booked It from Spain, 2 months before going.It was really good. Good experience. This company was much cheaper than others, so that was one reason why we booked with them.
Jimmy was the person Who organised the trip for us and he is really attentive. Every time we wrote him, he answered rapidly.
We were all the Safari with an other company but the organiser of the Safari was swahilli paradise.
The cons:The planning was not as we expected. We were told that in Masai Mara we would do 3 safaris (1 afternoon Drive, 1 all day, and 1morning Game Drive) but the last one we did not do. Moreover, We were not picked up in The airport as they have told us. We were a lot of time travelling from one point to another. The rest was good, and Happy time there. Good lodges and meals included.
Then in Tanzania: the car was much better. I do not know why but we had to stay in the entrance of all the parks like 2 hours to enter because something happened with the money of the company. In Tanzania we slept in tents.The water entered in the tent during 2 nights and our luggages became wet during the travel from Manyara to Serengeti.The rest was good, beautiful landscapes, and we had a lot of time for visiting the parks.
All in all, we had very good time, good drivers, no problem with the car.The price was good, cheaper than others companies. So I think is worth It. The price and the kind of trip is more than good. So I would recommed this company.
AE
Email Loks | 20-35 years of age | Experience level: 2-5 safaris
Change in itinerary, no communication maintained, overall a bad time
Communicated that pick up will be 07:45 am but the driver appeared at 6:30 and was insisting to join immediately as some other people are waiting. On the way after asking the driver I came to know the itinerary is completely changed and Jimmy didn't inform anything. Picked up from my hotel dropped at another hotel. Picked up by another driver and dropped to a camp in Manyara where I had no itinerary to go. After waiting for 2 hours picked up by the actual safari vehicle at 11 am and drove to Serengeti while the original itinerary was Tarangire for the first day and next day early morning start for Serengeti. The whole day gone driving to Serengeti and reached at 7 pm. No game drive on the first day and lost the whole day in travelling.
They didn't inform that the tents to be pitched by ourselves. Had to do that in the rain at night!
After Serengeti & Ngorongoro, no information received who will pick up and which camp as this group had the last day on Safari.
Finally was dropped to a camp near Manyara. The camp was fantastic, the first time in 3 days was feeling well in Tanzania.
Last day the driver was supposed to pick up at 7:30 am and the driver arrived at 9:30. As I had the flight scheduled at 19:40 from Kilimanjaro airport, one driver was supposed to pick up at the park gate so that others in the group can continue with the safari. No driver arrived. The safari had to end early for others also and drove on the way to Arusha. On the way petrol ran out and the driver was complaining that the safari company didn't pay full amount to fill petrol. Somehow he arranged petrol on a highway garage.
After a drive I meet the driver who is supposed to drop me to Arusha. The driver was driving the car as if its a bullock cart and he was so scared of driving in traffic.
I insisted that I am dropped in the taxi stand for taking a taxi negotiated with good rate for Kilimanjaro airport. I was informed one driver is waiting at Arusha to drop me to the airport and I was in an impression that the drop off could be complementary for making my life so bad for last 4 days! :) The driver dropped me and asked the full amount 40 USD. I could have easily take a taxi from the taxi stand with less fare if I was dropped there and in time!
Overall what is experienced is they are very bad at communication and tour management and do not care about client satisfaction. Although most of the people are good at heart and very simple. They need to improve communication & management.
Reply from Swahili Paradise Tours & Safaris
Posted on Dec 30, 2019By the way Lok the sharing safari can start with any destination but all destination or parks listed on the confirmed list of itinerary MUST BE VISITED, so the group you join was already departed in a day before and it was already in Manyara thsu why we transferred you to Manyara to the meeting point where the group was located at the time being. But you visited all 4 parks and no park was scaped...hope you can confirm this.
HU
Email Edua | 20-35 years of age | Experience level: 2-5 safaris
A good start with a terrible end game...
In the beginning everything was good with this company. I have spoken with Jimmy and he was so nice. I paid half part of the money in the summer. Then he told me my reservation is guaranteed. A few months later in September I got an other message and he wanted the other half of the price because my reservation was not guaranteed anymore. I didn’t want to pay everything in advance but finally I just accepted his argument and we wanted to go there.
After everything was ok. In the first few days our safari was amazing with our guide (Christopher). But after when we were going to back Arusha our experience has become terrible. John (Christopher’s boss) called us because something was wrong with the money and fees on the border of Ngorongoro. So we had to pay more 430 dollar. It was the only one way to go back Arusha. Finally John promised us we will meet in Arusha and he will give back our money in cash. Of course it wasn’t true. John just disappeared and when we arrived to Arusha Christopher got out of the car and ran away.
After this experience we realized these guys weren’t from Swahili directly. It was a no and company and Swahili just gave us for them. So I can’t understand what happened exactly that day. But we have a really bad experience with this safari so be careful and don’t pay in advance!!!
US
Email Sam S. | 20-35 years of age | Experience level: first safari
Amazing Experience All Around
Our experience with safari bookings was fantastic!! 8 of us in our group all had a once in a lifetime trip on the 3day safari. I booked everything through Jimmy who basically became our travel agent for any and everything we needed arranged! He had rides for us to and from airports and hostel suggestions for the days prior and after the safari. Everything ran smooth and on time and was professional and higher than our expectations! The food prepared by our chefs on the safari were a pleasant surprise too we really enjoyed it even though that was something we were worried about! The camping arrangements were top notch as well! Camping one night in the central Serengeti and another night on the rim of the ngororongo crater - we were in awe! The tents and sleeping bags were cozy as well, although you may want to bring a pillowcase and stuff some clothes in it to use as a pillow! During the safari I think we saw just about every animal we could think of - it was as if we’d name an animal we wanted to see next and out of nowhere boom it was right in front of us. There were 8 of us total in our group and not a single one of us has anything negative to say about this experience. A great deal budget camping for a safari and an overall fantastic experience! DO IT!
US
Email Oleg | 35-50 years of age | Experience level: first safari
Excellent 3-day Serengeti and NgoraNgora tour
The communications, both written and oral, were clear. The service was excellent! The guides gave good description of the animals, birds and the nature with interesting details, noticed many animals which one can easily miss (especially cheetahs). Saw many animals: lions, cheetahs, elephants, giraffe, monkeys, hippos, wildebeasts, zebras, ostriches, eagles, other birds, hogs. Saw a lion hunting a hog (luckily managed to escape). Visited a maasai village. Exceeded my expectations.
US
Email DMBT195 | 50-65 years of age | Experience level: over 5 safaris
Awesome Experience From Start To Finish
Did a 3D/2N Camping Safari that started in Arusha with an airport drop-off at JRO. From the start communication via email and Whatsapp was quick and efficient. I made arrangements with Jimmy which included a bank transfer deposit and paid the balance in Arusha with the smiling and friendly Mashaka. Juma our driver and guide was knowledge and great on the well planned game drives. Paul our chef provide some tasty meals that I'm sure added a few pounds. This trip definitely exceeded my expectations and I hope to do another one with Paradise Tours.
PL
Email Filip | 20-35 years of age | Experience level: first safari
Kind, experienced tour operator
We went with Swahili Paradise Tours and Safaris into 2 National Parks - Ngorongoro and Tarangine. They were totally different, but we had a nice Tour Guide (Jimmy) and he show us all the aspects of both parks, including searching for some wild animals! We got good accommodation with great food, where we spent 2 nights! Time spent for Safari (2 days) was perfect, not too long not too short :)
RO
Email Emilian | 20-35 years of age | Experience level: first safari
Great tour, saw wonderful animals and had a lot of fun.
Great tour, saw a lot of animals, had the best guide inside the park. The camp was brilliant with wonderful food and a nice pool.
BG
Email Veronika | 20-35 years of age | Experience level: first safari
It was amazing experience.
Everything was perfect. Our cook Prosoa was brilliant
BG
Email Karina Chekerdekova | 20-35 years of age | Experience level: first safari
Best team
The three of the guys were awesome! Super helpful, very knowledgeable nice and fun! I would recommend them to everyone!!!
