Reviews

Sort By: Date Most Helpful Rating 81-90 of 97 Reviews
Christina And Erwin   –  
Netherlands NL
Visited: September 2023 Reviewed: Sep 16, 2023

Email Christina And Erwin  |  50-65 years of age  |  Experience level: first safari

Its a good agency for booking a safari
4/5

We had a good contact with Max before we go on safari, our guide/ driver Julius was a good driver and guide, he also spot a lot of animals and nows much things to tell us about Kenia. And if we go back to Kenia we book our safari by Max and driver/guide Julius again.

Roma Walker   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 25, 2023

Email Roma Walker  |  50-65 years of age  |  Experience level: 2-5 safaris

Absolutely fantastic
5/5

Our guide went above and beyond to find wild animals and get us brilliant photos. The lodge was beautiful, drinks a good price and great food. Great communication from company. On time pick up. Jeep to ourselves and water provided. Will definitely use again

Andrea   –  
United States US
Visited: September 2023 Reviewed: Oct 7, 2023

Email Andrea  |  50-65 years of age  |  Experience level: first safari

Thoroughly enjoyable!
4/5

We loved our two day safari experience with Ben as our guide. Starting with the hotel pickup, Ben shared interesting tidbits and insights throughout the trip as well as educating us about the animals we were seeing. He was patient, stopping whenever we saw (or thought we saw) wildlife. The van was clean, there was plenty of water, and we felt completely safe. We stayed at Voi Lodge which we found charming and rustic (no TV) though completely modern. The meals were served buffet style and offered many delicious options. We enjoyed our food while observing wildlife gathering at the watering holes below the covered open air dining room. The whole experience was delightful.

Eric Accornero   –  
United States US
Visited: October 2023 Reviewed: Oct 20, 2023

Email Eric Accornero  |  20-35 years of age  |  Experience level: first safari

Amazing Amboseli, don’t pass this up!
5/5

To start off let’s be honest; there are so many different safari companies it can be overwhelming. Almost to the point they appear to be a scam. These reviews seem to never say anything negative and and after our safari I can see why. But, to start off with one minor negative here it is: There was some slight confusion around pickup timing (partly my fault). We had a 3 am arrival at Nairobi airport and our driver was about 30 min late which had us anxious but sure enough, the driver showed up at the international arrivals area with our name. Due to laws around driving tourists, we had to wait until sunrise (just after 6 am), until we could actually leave the airport and begin our safari. This wasn’t explicitly communicated with my booking contact Max but that was ok. We had a nice little breakfast and got to chatting with our driver. Only other negative is that we couldn’t stay longer!! This was truly a life changing experience and if you are reading reviews about where to go and for how many days we felt 2 nights was almost perfect for Amboseli. We chose the 4x4 Land Cruiser/jeep and opted for the upper end of lodging and stayed at the Ol Tukai. This added around $500 more to the base tour cost but was 1,000% worth it as this lodge is one of the few located in the park unlike other accommodations listed. This meant we didn’t have to race out of the park at sunset. We could watch elephants and zebras until headlights were needed. This extra time although minimal, was such a bonus. The peaceful end to the each day watching elephants make their way home across the grasses were simply amazing and worth the added cost from this lodge. The facility and food were great too. We ate 3 big meals a day! Our driver Jared was fantastic. We bonded over those few days. He was so personable and learned about his family and had great conversations during the Safari. As for the Masai village tour that is optional we opted to spend more time in the park on our last day which Jared mentioned is totally ok, there was no pressure. It was also an added cost and we felt it wasn’t necessary for our trip. We saw tons of elephants, zebra’s, giraffe’s, gazelle’s, birds, hippos, and even a few lions which our guide has only seen 20% of the time in Amboseli. If you are deciding between the Masai Mara or Amboseli decide how many days you have. We only had time for 2 nights and were satisfied with Amboseli, but if you have enough for 3 or 4 nights could consider Masai. The park never felt crowded. If you are still reading this review just go for it! Once in a lifetime experience spend the money for the tour. It was worth every dollar even though the price could be tough to stomach. Ours was just shy of $2,000 USD but would do it again tomorrow if we could. This tour company is great you will be happy with them!

Reply from African Mosaic Tours
Reply from African Mosaic Tours
Posted on Oct 24, 2023

Thank you very much my brother Eric

Viviana Grisales   –  
Colombia CO
Visited: September 2023 Reviewed: Oct 23, 2023

Email Viviana Grisales  |  20-35 years of age  |  Experience level: first safari

Good
4/5

The experience overall was good.
We made a tour in Kenya and Tanzania. The first part of the tour was with Alexander in a van. The tour guide was not that good as his English sometime wasn’t really clear. More over I don’t advise you to choose the van, as the roads are not suitable for this type of car.
The second part of the tour was with Bashir in a 4X4 and this was amazing. He was a great driver and guide.

Paul Donahue   –  
Switzerland CH
Visited: October 2023 Reviewed: Oct 25, 2023

Email Paul Donahue  |  50-65 years of age  |  Experience level: 2-5 safaris

This tour operator, and the driver Julius, were great!
5/5

This tour company and the driver Julius gave us a great tour of Tsavo East and West. We saw many animals, and the driver was very knoweldgeable about them and the plants, as well as the history of the area, the local culture, etc. We were brought to the Rhino Sanctuary in Tsavo West where we saw a rhino! I highly recommend African Mosaic and the driver Julius!

Lars Paradies   –  
Germany DE
Visited: October 2023 Reviewed: Oct 27, 2023

Email Lars Paradies  |  50-65 years of age  |  Experience level: over 5 safaris

A friendly guy who was always looking for the time to ensure, we are not too late for activitys
4/5

The planning was excellent. It's not my first time in Kenya and not the first Safari. Tour was planned like I have requested! Prize was okay!
We have seen lots of animals in this amazing nature!
Only the fact, that the tourist hotspots were chosen for the brake was anoying!
I requested the driver to stop somewhere else because it was my 6th Safari and I know and HATE all these restaurants (incl. shops).
My wish wasn't followed and I had to waist my time there. I have bought food @ an petrol station because another brake wasn't performed ☹️!

Mark   –  
United Kingdom UK
Visited: November 2023 Reviewed: Nov 25, 2023

Email Mark  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Mark and not that of SafariBookings.
Proceed with Caution
1/5

Think twice before booking!

Unfortunately this did not turn out well. We haven't been to Kenya yet so our experience with African Mosaic Tours has made the last week or so very stressful and manic.

At first, Max, the CEO, was friendly, very quick at replying and put together a safari pack we were happy with. We sent across our deposit to the link that Max provided, he confirmed he had received it and we were set to go. Happy days! Or not…

I messaged Max last week to update my contact details and he came back to me in his usual quick response time but on this occasion accused me or being a fraud, that I was playing a “ game “ and that they have never used that payment option before, therefore, he has not received our deposit. My partner called him but he was aggressive and rude to her on the phone and he has now ceased communication with us and appears to be ignoring emails from other people who are trying to get to the bottom of this. We were, and still are, baffled as to what has happened here. What boils my blood is his outright lying. Everything he denies is in the email communication between us. I have the payment link, I have payment confirmation and I have a screen shot from Max showing my money in their account.

It doesn’t look like this is going to be settled through Max and African Mosaic Tours since they’re ignoring emails so I am going to have to find the answers through other routes. We have since booked another safari which just looks incredible but I would very much like my 1700USD back from this company.

Think long and hard about booking with this company. I’m sure they do and have provided safaris in the past but if this experience has happened to me then it can happen to others too.

Marek   –  
Poland PL
Visited: January 2024 Reviewed: Jan 20, 2024

Email Marek  |  35-50 years of age  |  Experience level: first safari

Excelent
5/5

Everything was made on very high level. We back to poland full of wondeefull memories and awsome pictures. Omar was a great guide and excellent hunter of wild animals. Greetings Marek and family

Sergey   –  
Belarus BY
Visited: December 2023 Reviewed: Jan 20, 2024

Email Sergey  |  50-65 years of age  |  Experience level: first safari

Diligent
5/5

Everything was very well organized. The car was delivered on time. The guide tried very hard to show us more animals.
The guide was very attentive.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 88
  • 4 star 7
  • 3 star 1
  • 2 star 0
  • 1 star 1
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