Reviews

Sort By: Date Most Helpful Rating 11-20 of 57 Reviews
Mridul Saboo   –  
India IN
Visited: March 2017 Reviewed: Mar 22, 2017

Email Mridul Saboo  |  20-35 years of age  |  Experience level: first safari

Brilliant experience! 100/100 for customer satisfaction
5/5

I had the best experience with Kenya Safari Arcade and especially Edith. She went far and beyond to help me and was very prompt and helpful in selecting the itinerary best suited for us. I asked her so many questions and she was always there to answer them. I would definitely suggest them for all your Safari needs in Kenya!

Kirstin   –  
South Africa ZA
Visited: March 2017 Reviewed: Mar 27, 2017

Email Kirstin  |  50-65 years of age  |  Experience level: over 5 safaris

caring, considerate, efficient and thorough
5/5

more than met expectations and care and consideration continued during the trip. Every detail was addressed and when flight times were not optimal others were addressed and transfers and visits arranged to fill in the time. Edith was particularly caring and friendly.

John Conforti   –  
United States US
Visited: March 2017 Reviewed: May 4, 2017

Email John Conforti

Even better than expected!
5/5

We were very impressed with every aspect of our safari. Edith did a wonderful job of presenting various itineraries for us to choose from, and was very accommodating in the booking process. The safari itself was absolutely amazing! We saw thousands of animals of every species you can think of (and then some), and the safari vehicle was very comfortable and perfect for the type of driving required in the bush. The accommodations were all first rate; the rooms, the food, and the lodges themselves were amazing. Five star service without being pretentious.

But the best part of our safari was our guide and driver, Steve. Steve is a former game warden who is extremely knowledgeable about the wildlife, their behaviors, and identification. His love of the wildlife really shows through, and he is very personable. After our 8 day safari, we became very good friends.

I will definitely use Kenya Safari Arcade when we return to Kenya. I cannot say enough good things about our safari, and highly recommend all involved.

Sumitaka Yamamoto   –  
Japan JP
Visited: May 2017 Reviewed: May 22, 2017

Email Sumitaka Yamamoto  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful safari life for my family
5/5

Wonderful safari life for my family

My wife, 5 years old boy, 2 years old girl and I visit Kenya and did 8 days Safari.
That was so nice safari and everything is adhered to all our wishes. We believe Kenya Safari Arcade is best Safari tour company in Kenya. I negotiate several company with my plan. Most company provide us a very good rate. However, Kenya Safari Arcade give us amazing price. I did not believe at that time.
However, they give us a hotel upgrade and private car tour for my family.
At first, we visit Mt. Kenya and stayed Serena Mountain Lodge. At this park, there are no game drive. But, we can see all animals from the hotel. This hotel face to water. Every animal come to drink water. This hotel has kids room and hotel staff take care of my kids during parents walking safari. All foods are so nice for my family. The hotel provides my kids a special menu. We are very satisfied all service.
Second day and 3rd day, we stayed Kenya Safari Arcade give us hotel upgrade to Ashnil Samburu. This is also very nice hotel. It located river and Elephant comes to drink water by the hotel. We can see big animals from hotel room.
Safari Driver also gives us a amazing experience during Safari tour. We request big 5 and rare animal. Driver always contact another driver and he realize us to have all requested animals. My kids really want to see a moment of hunting scene. Car driver fulfilled all our wishes.
4th day, Kanya Safari Arcade upgrade hotel again to Sweetwater’s Tented Camp.
It is so wonderful that I cannot express it by words. Car driver also guide us a fighting scene of rhinoceros and also take us a rhinoceros place that we can touch rhinos. Our kids were so exciting at that time.
At 5th day, we stayed Navisha Sopa lodge. Car driver provide us a boat safari. It takes 2 hours’ boat safari and we can get many Hippos.
6th and 7th day, this company upgrade Basecamp Masai Mara.
I cannot say anything about it. So wonderful, so nice and so amazing. Everything is over our expecting.
Few years ago, ex US Mr. President Obama stay this hotel too. All rooms are located face of river and in the jungle. At night time, many Carnivorous beast comes around the room. But, do not worry about this. Masai warrior guard all night time long. We can relax and sleep very well. At morning time, Awakened by the barks of lots of birds.
Masai hotel staffs provide a wonderful service include laundry and foods. We believe this is the best hotel at Masai Mara.
Kenya Safari Arcade gives us a free hotel upgrade.
We are fully recommending this company. I guarantee you will be 100% satisfied after Safari.
Minus point that we have, car is old and not 4wd. Sometimes, stack at bad road.
This is only one minor minus point.
If you need good price (reasonable), good service, nice game drive and good accommodation. We are fully suggesting you Kenya Safari Arcade.

Wendy and Cecilia   –  
United States US
Visited: August 2017 Reviewed: Aug 27, 2017

Email Wendy and Cecilia  |  20-35 years of age  |  Experience level: first safari

Amazing adventure- loved our driver!
5/5

My sister and I thoroughly enjoyed our 3-day trip to Maasai Mara. Our driver, Stanley, was absolutely wonderful. He worked hard to show us the beauty of Kenya and went above and beyond to help us with numerous travel details after the safari since we were unfamiliar with Kenya.

We also enjoyed staying in the Simba Oryx camp. The staff was so friendly, and the views of the Maasai mara from our tent were breathtaking. The food was also delicious!

Suggestion- wear clothing for heat on the drive out of Nairobi! It is a long, hot, and dusty drive and the vehicle does not have AC. We would have taken surgical masks for breathing, and not worn long pants if we had known in advance. Be prepared for a very bumpy ride too :)

Thanks Stanley and Edith for a wonderful time!

Ileana   –  
Argentina AR
Visited: November 2017 Reviewed: Dec 3, 2017

Email Ileana  |  35-50 years of age  |  Experience level: first safari

Fantastic experience!
5/5

I highly recommend Kenya Safari Arcade. Everything was perfect with them. I travelled alone, and they organized the transfer to the airport, the flight and the camp booking. I chose a 3 day safari to Masai Mara and it was wonderful. The flight was the best option for me, because it was a short stay. The camp was beyond my expectations, I stayed at Ilkeliani Camp and it was fantastic. The staff was very kind, the tents were clean, comfortable and very well decorated, as well as common spaces. The food was excellent, I had to congratulate the chef when I left! I was also very lucky with my driver, Joseph was very dedicated and I could see all the big animals! I definitely do the same choice if I go again!

Suki   –  
Austria AT
Visited: October 2017 Reviewed: Dec 11, 2017

Email Suki  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful
4/5

Me and my husband were looking for a Safari Operator, which offers a mid-range safari & covers some specific National Parks of Kenya. Therefore we used safari bookings.com. This is how we found Kenya Safari Arcade with good reviews. Finally we booked the "6-Day Masai Mara, Nakuru and Amboseli" via Edith. A really good decision! Everything went very smooth: she answered all our questions and also the payment went without any troubles.
We were very satisfied with the chosen accommodations, especially with the Basecamp Masai :-))))
And our Guide David was also a really nice guy! The only thing, which can be improved a bit is the minivan. On some bumpy roads it was really not that comfortable.
Altogether: We can really recommend Kenya Safari Arcade and would also choose this Operator again.

Lucy   –  
Hungary HU
Visited: February 2018 Reviewed: Feb 22, 2018

Email Lucy  |  20-35 years of age  |  Experience level: first safari

Amazing very well organized 6 days safari in Kenya
4/5

I opted for the budget option for 680 USD, which is an avarage price in Nairobi and most of the travel agencies will group people together for a tour. We were 7 people in a mini van for a 6 days safari in Kenya. The driver and guide was excellent, he really knew a lot about animals and made an unforgettable trip for us. We visited 3 national parks in 6 days , but also spent a lot of time on the road travelling from one national park to the other. The accomodation is basic, if you have the budget go for higher quality accomodations because the lodges in Kenya are amazing. I would highly recommend this trip to anybody, it was well organized and you can see lot of animals like in the Lion King movie (we saw so many elephants, zebras, cheetas, baby lions, wildbeasts, buffalos, ect.) in beautiful Kenya

Susan   –  
United Kingdom UK
Visited: March 2018 Reviewed: Mar 21, 2018

Email Susan  |  20-35 years of age  |  Experience level: first safari

Beyond excellent!
5/5

We arranged our 6 days Kenya tour via correspondence with Edith. She was very helpful and responded to our inquiry very promptly.

The 6 day tour was awesome, we had an amazing driver Sammi who got us up close to the action of the lion and cheetahs eating their kill. We had herds of elephants just casually crossing past our vehicle which was a breathtaking experience to see. Because of Sammi, we got the opportunity to take soo many beautiful photos.

We highly recommend safari arcade.

David Stearn   –  
Jersey JE
Visited: August 2018 Reviewed: Aug 14, 2018

Email David Stearn  |  35-50 years of age  |  Experience level: first safari

Excellent safari and beach holiday
5/5

We are a family of 4 from the UK and recently stayed in the Masai Mara doing a 4 day 3 night trip followed by a stay at Diani Beach organised with Edith of Kenya Safari Arcade. The communications were excellent, she delivered as promised and accommodated changes to the booking in the build up to the holiday (we changed from a land transfer from Nairobi to air transfers). The staff on safari and the beach hotel (Basecamp Explorer & Kole Kole Baobob) where exceptional, in fact all Kenyans could not do enough for us.
We saw 4 of the big 5 (no Rhino) and masses of animals on safari and even when we got caught in the mother of all thunderstorms, our guides got us back skilfully adding to the drama of safari.
I was nervous using a tour operator I had never met but, based on a referral, we went ahead and Edith delivered fully even meeting us for a meal on our trip back through Nairobi on the way home. We could not recommend her enough.
We felt the safari first was the right option, fly to the camps if you can, do the village visit in Masai Mara and, unless you are a diving expert, you will find the snorkelling in Diana worthwhile although felt the locals do need to respect the coral better.
Overall fabulous.

Average User Rating
5.0/5
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