Reviews

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AntonyMoses   –  
Kenya KE
Visited: April 2017 Reviewed: Sep 3, 2017

Email AntonyMoses

Fun, academic and fulfilling experience.
5/5

Its been stereotypic that destinations in our country are meant to attract foreigners from outside to explore. But a challenge to tour our local parks was well received by my colleagues and I to Visit Mara National Park. Being a group of uni students out to appreciate Kenya's local destinations, we found the two day tour to Masai Mara fulfilling, educative and patriotic. This was also facilitated by the best efforts of tour guides and tour operators form African Habitat Safaris, who made us even appreciate the excursion more; motivation enough to undertake more tours into our country's destinations and even across the East African region, of course with the help of African Habitat

Janice   –  
Kenya KE
Visited: July 2017 Reviewed: Aug 29, 2017

Email Janice  |  20-35 years of age  |  Experience level: over 5 safaris

An experience worth dying for!
5/5

The African safari experience.
Much appreciation to African Habitat Safaris Safari tours and their team of experts for a memorable African tour.
We booked a two weeks safari based on reviews about the firm and an incredible Kenya tour operator Rachel was waiting on the other end. She, being the sole owner of the company facilitated the experience form the point of booking to the end of the tour. The safari was conducted in a van fit for my family. Our tour guide, Obama conducted the trip professionally depicting knowledge of the terrain, the wildlife and the culture revolving between Kenya and Tanzania country generally. The destinations across the two countries in Mara and Serengeti. That was a remarkable ten day experience out of Europe

Jan & Yvonne   –  
Germany DE
Visited: July 2017 Reviewed: Aug 17, 2017

Email Jan & Yvonne  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jan & Yvonne and not that of SafariBookings.
Authentic African safari with a lack of organization
2/5

We've booked a "4-Day Kenya Lodge Safari". The first 3 Days in Masai Mara with the Mara sopa lodge for 2 nights and 1 Night in Lake Nakuru NP at the Lake Nakuru Lodge.

Unfortunately we did not get what we booked.
We get a tent camp as an alternative for the overbooked Mara sopa lodge. It wasn't the same standard! Mara Sopa Lodge is much more expensive and we get no money back.

On the 3rd day was a 3-hour game drive according to our booking confirmation. But we only get a 2-hour game drive. On the way to the lake nakuru we had lunch and the driver droped us off with the message, we have to wait for another driver. After 3 hours we were finally picked up!!!
But now it was toooo late for the afternoon game-drive at lake nakuru, because we arrived there around 7 pm.

During the whole stay was promised us according to booking confirmation free water to each meal.
At dinner in the camp/lodge there is no water include! To every dinner we had to pay for water!

When we told all these things to the tour organizer, they said that we should not make a mountain out of this and said, that´'s not their fault because of the free water. We should take water from the car to the hotel to drink this during dinner.

In summary, we can recommend this safari-tour in any case, but the tour operator would have to act somewhat more customer-friendly.
The animals and landscape are unique!

Reply from African Habitat Safaris
Reply from African Habitat Safaris
Posted on Aug 18, 2017

Jambo Yvon & your good husband.
Trust you are both fine and doing great, we are very much happy to read from you and your kind recommendations, this is indeed very much kind kind of you as it helps us adjust our services in the future.
The issue of the lodge was not only a disappointment to you but also to us as a company, we did the booking and even made the payment in good time, it just happens that the lodge was banking on the rooms that were still under renovation and for reasons best known to them could not beat the deadline.
This was brought to our attention and we had to move first enough to get you the best accommodation that would work best with group joining trips. It just happens that youdint like Mara olmoran luxury tented camp since you were tuned to Mara sopa, the only difference between the two is the olmoran has no swimming pool and again it's the best considering they enjoy monopoly, they charge same rate just like sopa with just a difrance of 10 usd that's as per my contract rates.
As you were honeymooners and we wanted the best for you, we requested the best accommodation/ the honeymooners tent which is charged at an extra cost and even had it fitted for the ovation and wine that was not included in the package. This was never charged. All in all, it was disappointing both to you and us, we will sure ensure there is no repeat of such, we did discuss with sopa at length and honestly there was no way out, it's not only your case but others to from different companies not only us experienced this. My sincere apologies my friend.

As for the water issue, if you go through the mail, it says we provide mineral water while on game drive and always advise that you carry somebottle with you to your room for consumption. The accommodations package do not always include both soft drinks and hard drinks. Water here falls under soft drinks and that's why we always provide this in advance and for the entire trip period.

You got to Lake Nakuru late I understand, I did take the inniciative despite the fact that you booked a group joining trip, I did provide a car just for the you and my good friend mark so that you could take more time and explore the park to exit at your most convinient time. I believe this was well compensated. I met marks and he did give me the report that lake Nakuru was awesome too.
Nb: you have valid points to take note of and be assured, we will take your advise seriously do the impossible if necessary to ensure no repeat of such.
Thanks once again and kindly do pass my warm regards
Rachel

Lisa   –  
Germany DE
Visited: July 2017 Reviewed: Jul 30, 2017

Email Lisa  |  20-35 years of age  |  Experience level: first safari

Obama and his beast are like Formel 1 Schumacher
5/5

My husband and me booked a 6-Days-Safari (Amboseli, Lake Nakuru, Masai Mara) in a small group (4-6 people) with this tour operator. No other clients booked the 6-Days-Tour, but the tour took place anyway. Deal is deal! Therefore we were alone with our Guide Obama in Amboseli. The unintentional privat tour in Amboseli was a great experience! We saw lots of elephants, giraffes, zebras, wildebeest, hippos and some others. It was amazing to see all kind of animals together on one place. Many wind roses and Mount Kilimandscharo were very impressive in the background. We booked the budget variant. That was the right decision! We slept in tented camps in the middle of nowhere, surrounded by nature with all kinds of animals. Beautiful!!!
On the way to Lake Nakuru we picked up another client. It was a long trip from Amboseli to Lake Nakuru Nationalpark. We were in hurry cause of traffic on the way. We had no more time to check-in before afternoon game drive, so we were heading straight to the gate of the Nationalpark. Despite the long drive, Obama was still motivated and ambitious to show us as much „attractions“ as possible! The first one was a rhino with his baby. It’s very rare, so we were lucky that we have seen it. The second „attraction“ was a whole lion family who walked next to us along the street. Impressive and respectful! Even Obama cranked the window, because the lion was so near! Despite the long exhausting day, we have been able to see some great animals!
On the way to Masai Mara we picked up a family of six. (Obama reckoned with three people!) All in all we were 9 client. To much for the van! Also, it did’t match our booked tour (4-6 people). The single guy had to chance cars. He continued the tour with people who had also booked the more expensive tour (more comfortable accommodation). We were still more than 6 clients, but Obama couldn’t do anything so far in the middle of nowhere without a second car. All of us had a seat, that was the main thing so far. All the luggage didn’t fit into the trunk and had to be stowed in the sitting room. There was only little space to sit, but it was okay. On arrival in Masai Mara we could leave our luggage in the camp, so we had more space in the car. Despite the circumstances (more than 6 people) we had no disadvantages in game drives. Obama tried to make the best out of it for us! All of us could stand up (pop up roof top) to see more! All of us had enough time to take pictures… We all got along well. In Masai Mara we saw some new animals; For example cheetahs and leopards. In the end we’ve seen all of the BIG FIVE (Lion, Rhino, Elephant, Leopard, Buffalo). Amazing experience!! On the last game drive, we were late to get to the gate (gate closing), but still we turned around and drove away from the gate. Obama got a call, so a new attraction had to be there; Cause of the efford of Obama, we could see a Lion Hunting. That was an impressive last sighting!
We are glad we stayed 6 days in different Nationalparks, cause we could observe how the landscape changes from NP to NP. We didn’t think about it before! In addition, the chance to see more different animals, especially the BIG FIVE is a lot higher!

Obama is a really careful, sociable and fun-loving Guide, trying to make it fair and comfortable for every single client. He was very knowledgeable about flora and fauna, the animal behaviour and the Maasai People. Obama said at the beginning: „Ask me anything and I’ll give you an answere.“ He kept right!!!
Obama without a phone is not Obama! He was always on phone or radio to organize the further course or to keep contact with other Guids in the park to exchange interesting animal sightings. That made our trip really unique!

Summarized, We can definitely recommend this tour operator. Rachel from the office
was always accessible and open to questions before the tour started.
During the tour, she made sure that everything was ok. Special Thanks to our Guide Obama, who made the trip really unique...! We can highly recommand him as a Guide!

Arne and Kirsten   –  
Denmark DK
Visited: July 2017 Reviewed: Jul 29, 2017

Email Arne and Kirsten  |  65+ years of age  |  Experience level: 2-5 safaris

Unforgettable safari
4/5

We were a Danish family consisting of 6 persons aged from 13 to 68 years. We were put together with 2 persons more, so we were 8 passengers. We had an extraordinary, fantastic experience in Masai Mara - we succeeded in meeting lots of different animals including the big 5 (except the rhino). We had a very dedicated and well-informed driver/guide, mr. Obama himself, who contributed to a high spirit in the vehicle and in the evening. Rachel Obonyo from the company was always very helpful and attentive. We loved the camp. It was simple but charming and the food was excellent.

Stephen   –  
United States US
Visited: May 2017 Reviewed: Jul 12, 2017

Email Stephen  |  35-50 years of age  |  Experience level: over 5 safaris

Wonderful experience made possible by great people.
5/5

The experience not only lived up to my expectations but exceeded it. The price range was at par with the services provided and the few hiccups were quickly ironed out rather efficiently. I since recommended it to a few friends who had nothing but praise for the communication and accomodations that they were given. I will for sure utilize their services again.

Susan   –  
Kenya KE
Visited: February 2017 Reviewed: Apr 7, 2017

Email Susan  |  20-35 years of age  |  Experience level: 2-5 safaris

fantastic
5/5

It's was January well spent out in the cite of the big five,dry savannah an jungle out there.it was such an experience being involved with the team,coordinators and tour guide at Africa Habitat safaris made it a one in a lifetime occurrence.

Michelle   –  
Germany DE
Visited: March 2017 Reviewed: Mar 8, 2017

Email Michelle  |  20-35 years of age  |  Experience level: first safari

Fantastic safari - but make sure they come and pick you up!
4/5

The safari was absolutely fantastic, incredible experience.
Only one remark: they mentioned several times they would come and pick us up at the airport and never showed up. Only after several non replied calls they asked us to take a taxi and meet them in the office. Not ideal if coming from a long flight with other arrangements!

Reply from African Habitat Safaris
Reply from African Habitat Safaris
Posted on Mar 9, 2017

Hello Dear Mitchel.
Thank you very much for the feed back and the 4* rating. We are glad you did enjoy the trip with us irrespective of the airport pick up disappointment. Kevin was assigned to pick you up and we were also surprised he dint show up, I did discuss this with him, he admitted he did miss the timing/ overslept and there will be no repeat of such. Am so sorry and i will personally ensure this do not happen again.

Kindly, with the timing and Traffic in Nairobi most so in the morning driving to the city, the best option was to ask the Taxi guy to drive you to our office and simon did tell you he was to pay for the transfer, i believe he did pay the taxi guy.
We do not always allow our clients to incur extra charges on such matters, we always deliver as promised. Our clients are our supreme and we value you most before any-other thing my friend.

Kindly accept my sincere apology and i promise on behalf of the entire African habitat team that there will be no repeat of such. Otherwise thank you very much and looking forward to see you again in the future. Our door shall forever remain open for the both of you and any other person..
Be blessed.

Rachel Obonyo
+254 719 182 308

Sheri Esther   –  
United States US
Visited: December 2016 Reviewed: Feb 10, 2017

Email Sheri Esther  |  20-35 years of age  |  Experience level: first safari

Awesome,friendly staff and great moments
5/5

A trip of excellence.., this how I can describe our African Safari experience in the hands of African Habitat Safaris and her charming team of professional team. The total trip chemistry was just but one of its own Kind. The arraignments, the lodges, food, guide and services that give value for money.
We were on 9 days Kenya and Tanzania small group joining trip. Our contact was the charming Rachel Obonyo after a good friend who had use their services recommended her and her company. And true to her words, we got the best of experience than we ever imagined. From the point we dropped her email, Rachel did surprise us with an instant feedback with a more detailed trip itinerary that exactly matches our interest. All our numerous questions were well taken care of and none was left out. We built the confidence and with no wastage of time, made the 30% advance payment via PayPal.
When we got to Kenya, everything went as planned, we were picked up from airport by our guide Fred Oburu then took to the hotel and then to carnivore for dinner. This experience was awesome.
Next morning we kicked off for the trip. Fred is very much knowledgeable, experience and very much friendly. My daughter who is just 7 year was like she did meet a brother (Fred always call her my sister from another mother). We saw almost all the animals both in Kenya and Tanzania; the lodges were perfect, very clean and spacious with very friendly staff.
We are more than happy to recommend Rachel and African Habitat safaris to anyone who would want the best of experience in Africa. Very true to their services, Reliable, trust worthy and most importantly are always in 24/7 support while still on trip with them.
Thanks Rachel, hope to see you again soon

Tyson   –  
Bermuda BM
Visited: August 2016 Reviewed: Nov 9, 2016

Email Tyson  |  20-35 years of age  |  Experience level: first safari

Authentic African safari experience with Atouch of excellence.
5/5

Hello World and lovers of Nature and wildlife, I and my family recently took a 14 days trip covering the best of Kenya and tanzania with Africanhabitatsafaris.com after a reccommendation from a friend who had used them before and true to his words, this is the company to handle all your african travel plans for a great African safari experience.

we did get in touch with Rachel Obonyo, a young passionate, highly skilled and knowladgable lady who swiftly respond to our mails and unending questions within twinckles of an eye. she is always on her mails, always very swift in her responses which really made it easy for us planning this trip.

After long discussion, with comparison from other operators too, we then settled on Rachel's offer. She sounded genuine, choice of safari lodge accommodation were excellent and most importantly, their safari cost/ price is vary much affordable.

Our guide was was phanuel Obama and Boniface, both guides were excellent and very knowledgeable. They helped us get the most experience out of my safari trip, we could jump from one vehicle to the other as we were a family of 14 persons, and all of them were equally knowladgable, always giving every detailed information from plans, birds and Animals. we saw almost all the Animals which was sure beyond our expectations.

All their jeeps/safari vans are new and in good shape for the Safari giving you nothing less than a touch of excellence safari experience.

For anybody planning for African safari holiday trip to Kenya, Tanzania and Uganda, Africanhabitatsafaris.com is the company; reliable, honest, offers the most a fordable safari packages and most importantly, they value their customers which just make you feel like you are home in a another world, you can bet excellent safari experience. Thanks Rachel, Keep the good work, hope to see you again next year with another group

Average User Rating
4.4/5
Rating Breakdown
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