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African Habitat Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $320 per person per day (USD, excl. int'l flights)
Reviews
US
Email Chris | 65+ years of age | Experience level: 2-5 safaris
I was cheated by a subcontractor -- Sandland Tours and their manager Abraham Shaidi.
I dealt only with Rachel Obonyo from Nairobi in arranging a ten day tour of Kenya and Tanzania. She was most helpful. However, the subcontractor told me that I must pay "as much as I could" toward trip expenses when I met him. He then told me to pay an additional $800 "entry fee" when we arrived at Ngorongoro. I refused! In addition, I was promised mid-range lodges and only received budget tent accommodations. After four days of this treatment, I bailed out of the safari. I'm not certain Rachel even aware of these problems. STEER CLEAR OF SANDLAND TOURS and Abraham.
Reply from African Habitat Safaris
Posted on Oct 19, 2018Dear Chris.
Thank you very much for the review and feed back on your planned trip. It was unfortunate you could not take the whole trip as planned. You did opt out of the trip by yourself otherwise we had all the arrangements in place.
Its unfortunate that you were accommodated in tents as opposed to lodge safari accommodation as was suppose to, Abraham did confuse your booking with another Chris taking the same safari package and started a day earlier than your date, This was not within our knowledge till the last day as we were suppose to pick you up fro the Kenya side.
Kindly if you would have told your guide you booked lodge safari package, this could have been corrected but we assume since you were on this trip with all the money/ Balance you decided to keep mum on it.
If at all Abraham did ask you to pay some money, it was out of the 75% balance that you were to pay but dint pay. When we realized you were taking camping safari package, we asked you not to pay Abraham knowing we will deduct the difference when you are clearing the balance in Kenya.
We no longer work with Abraham though, we have partnered with a local and today we operate all our jobs.
Thanks for the review and kind support business wise.
Warm regards and stay blessed.