Bush Baby Calls

DANGER!! A genuine Swindle of touroperator in Bostwana.

The worst safari ever!!
Last October we went away to Bostwana a group of 6 persons in a safari of 13 days, 12 nights. We contract months before across the local agency Bush Baby Calls LTD since the price that offered us for the itinerary for that we look was not bad (The major mistake that we committed). His manager, such a Mogakolodi Serumola, was the one who was answering to our post office on our doubts. To reserve he asked us for an anticipation of 50 % of the price of the safari. Hitherto all good, but when we come there everything was from bad to worse and almost at all it was adjusting to what we contract. Our safari would begin in victory Falls and from there we would go to the Kalahari to be rising for the Delta of the Okavango. The manager, a scoundrel, only faced the consequences the day of beginning of the safari to appear and, overcoat, to take the rest of the money. Then it never faced the consequences in spite of living through situations of extreme gravity. Always he was throwing the fault to his workers. (In spite of being whom I receive and with whom we contract, the very inept one was exempting his responsibilities blaming his workers as if his workers were not of his responsibility).
To begin, the first day took from us the food that was included (also we had to pay to us of our pocket the breakfast in the hotel K1 in spite of being included in the price). It did us to lodge at Matswere Gate's very same entry and not at the approved camping. It made us encamp opposite a few destroyed and sickening baths riddled with scorpions and spiders (we have photos). In addition one of the clients was a major person and we ask him expressly that we wanted the shop of encamping with bath in his interior since this person was needing in the nights of going to the bath. It ignored and this 70-year-old person, I spend an authentic Calvary every night. His workers were excusing themselves of everything and were sending us to speaking with the manager, such a Mogakolodi Serumola that was never giving solutions and was escaping of everything. For limit, the land rover that gave to us (a land cruiser) defective wine with the ruadas in poor condition (even that of supply). In the first days the wheels failed in diverse occasions and we lost a lot of time changing them. In a safari you can puncture because it is normal; what is not normal is to come already of before hand with all the ruined ruadas, especially when the voyage for the country was going to be hard. But the worse thing was for coming, to the third day we were preparing to leave the desert to go to Moremi and they returned to trump the tyres. They left wire drawing us in the middle of the desert more than 4 hours.! Without water or coverage to call nobody!! He had to be a companion the fact that sim was giving his card to the driver in order that it could call the manager because none of the workers had balance. After a few hours ms late, the manager us tarjo a wheel to be able to go out of there (they were trumping 3 wheels and only it us brought one). We ask for explanations him for the condition of the car and of our safari of evening in Moremi that we it had lost since we do not come in time to the reservation and he said to us that we should not worry that we would do safari by night. Obviously it was a lie. We did not do safari not in the evening not by night in spite of having paid them. This it was the last time that we saw the manager. Nevermore it faced the consequences in spite of the multiple incidents that we would continue having and his vague promises of which it would be there or it is. A person's fraud.
We come to Moremi and, not only we did not do safari of evening by night since it us nor had promised, if not that the camp was a disaster. The showers had not even water. In spite of being almost 5 hours thrown in the desert of the Kalahari more the distance that we had to cross there was no water in the showers. The minimal thing that it is necessary to to do before sending a few clients to a place (independently of what they pay) is to make sure that expires with the minimal services. It did not even do it. It had clear that it was not going to face the consequences and his employees were not moving a finger invoking that they did not know anything. Everything was a disaster. We were thinking that already at all it could go to worse. And we are wrong.The car was continuing so bad. Stopping every little for the condition of the wheels. They promised us to change it when we were coming to Maun and, again, they us lied. They did not do it.
In Khwai it happened a little that I do not wish anybody. Already everything was a disaster. This man had ruined the vacations and it never faced the consequences. When we come to the area of Khwai proceeding Moremi's, we did safari in route until there came the hour of returning to the camp. The case is that for very incredible that it seems …! We never come!. The chauffeur put to look for the camp and … he did not find it. It started raining, key the night and the driver continued turning looking for the camp and …! Nothing!. The people started becoming very nervous until it made clear to us that he was not finding the campsite, which was not where it had to be. It was a closed night, was raining and was not giving us solutions. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. Everything was one it defrauds and they never gave to us solutions. When we come to Chobe, our last stop before returning Victoria Falls, it took from us one night that we had included and paid. Very scoundrel wanted to take us one day in Chobe in spite of having it quite full (invoices, contracts and itineraries in our hand) and it made us pay the income to the park invoking that then would pay it to us. Lie did not pay them (we have the income to the park) again, ever.
In end, a hell of trip with a disastrous company. The worse thing through that I have never lived in my trips. A manager who is a scoundrel and a compulsive liar. Flee of this company. Do not leave you to be deceptive either for his initial comity or for his prices. The cheap thing works out expensive (to us very expensive). Only I regret not having had time to denounce him in Kasane.