POLMANS 001
Polmans Holiday Tours and Travel
- Located In:
- Size:
- 10-20 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $120 to $600 per person per day (USD, excl. int'l flights)
Reviews
Email Vilma Steven | 35-50 years of age | Experience level: first safari
Don't Prefer
Don't prefer this unproffesional company. Owner is too young and he doesn't know how to organise a group tour. He just take money and doesn't give any service.
Reply from Polmans Holiday Tours and Travel
Posted on Mar 17, 2019Thank you for choosing polmans as you travel partner across Africa, First we are a registered and licensed company that's why you were able to contact us and book you trip. All your hotel were fully paid as agreed on your confirmed travel program and that's why you had accommodation and meals available the entire trip. Jeeps weren't available due to unavoidable reasons which where clearly explained to you. Based an our booking term we agreed you clear the balance you owed for the group of which was never paid, On confirming you package for the group you agreed your group were to use triple rooms at sweet lake lodge and Enkorok lodge respectively as booked, your tour leader refused to check in your group in triple room and demanded an amendment of which as professional tour operator, amendment were made immediately paying the hotel extra cost without asking you for a single coin. You had used safari van for you safari i agreed we do a calculation difference and get a refund instead your tour leader went ahead to try find land cruiser and demanding them to be paid by the company which wasn't possible. With what you paid to us wasn't able to facilitate 6 vehicles that's 3 vans and 3 land cruisers which were used. Having paid your deposit of 25% of the total amount you owed 75% to the company which was never paid, not at any given point did your money get stolen you owed the company more and wasn't paid.
TR
Email Seval | 20-35 years of age | Experience level: first safari
Fake Company
Tour Agency is not a real company. Owner Joshua stole our money. We traveled with 20 pax and paid our accommodations, transportations (land cruiser) and entrance fee twice. Cause he had pocked our money.
Don’t work with Joshua and Polmans Holiday and Travel Agency!
Reply from Polmans Holiday Tours and Travel
Posted on Mar 17, 2019Thank you for choosing polmans as you travel partner across Africa, First we are a registered and licensed company that's why you were able to contact us and book you trip. All your hotel were fully paid as agreed on your confirmed travel program and that's why you had accommodation and meals available the entire trip. Jeeps weren't available due to unavoidable reasons which where clearly explained to you. Based an our booking term we agreed you clear the balance you owed for the group of which was never paid, On confirming you package for the group you agreed your group were to use triple rooms at sweet lake lodge and Enkorok lodge respectively as booked, your tour leader refused to check in your group in triple room and demanded an amendment of which as professional tour operator, amendment were made immediately paying the hotel extra cost without asking you for a single coin. You had used safari van for you safari i agreed we do a calculation difference and get a refund instead your tour leader went ahead to try find land cruiser and demanding them to be paid by the company which wasn't possible. With what you paid to us wasn't able to facilitate 6 vehicles that's 3 vans and 3 land cruisers which were used. Having paid your deposit of 25% of the total amount you owed 75% to the company which was never paid, not at any given point did your money get stolen you owed the company more and wasn't paid.
TR
Email Orkun Özkaya | 35-50 years of age | Experience level: over 5 safaris
Cheater Joshua
The owner name is Joshua. He is a cheater.. Really it’s a fake agency.. we sent to our tour budget advance. he didn’t pay our hotel, jeeps,entrence fee etc. we had to pay again. And the last day he stole my 700 usd.. joshua is a thief..
Reply from Polmans Holiday Tours and Travel
Posted on Mar 17, 2019Thank you for choosing polmans as you travel partner across Africa, First we are a registered and licensed company that's why you were able to contact us and book you trip. All your hotel were fully paid as agreed on your confirmed travel program and that's why you had accommodation and meals available the entire trip. Jeeps weren't available due to unavoidable reasons which where clearly explained to you. Based an our booking term we agreed you clear the balance you owed for the group of which was never paid, On confirming you package for the group you agreed your group were to use triple rooms at sweet lake lodge and Enkorok lodge respectively as booked, your tour leader refused to check in your group in triple room and demanded an amendment of which as professional tour operator, amendment were made immediately paying the hotel extra cost without asking you for a single coin. You had used safari van for you safari i agreed we do a calculation difference and get a refund instead your tour leader went ahead to try find land cruiser and demanding them to be paid by the company which wasn't possible. With what you paid to us wasn't able to facilitate 6 vehicles that's 3 vans and 3 land cruisers which were used. Having paid your deposit of 25% of the total amount you owed 75% to the company which was never paid, not at any given point did your money get stolen you owed the company more and wasn't paid.
TR
Email Neslihan Ozturk | 20-35 years of age | Experience level: 2-5 safaris
Bubble Agency
Never work this company and owner JOSHUA K KASAU . We agreed with 3 land cruiser but he brought us 3 old minivans. Minivans broke down on the way. Paid him thousand dollars via bank but he did not pay our hotels and also Masai Mara entrance fee.
Don’t trust him!!!!
We couldn’t get the money back. Kenya has a many professional tour agency. You can work any agency except Polmans Holiday and Travel
Reply from Polmans Holiday Tours and Travel
Posted on Mar 17, 2019Thank you for choosing polmans as you travel partner across Africa, First we are a registered and licensed company that's why you were able to contact us and book you trip. All your hotel were fully paid as agreed on your confirmed travel program and that's why you had accommodation and meals available the entire trip. Jeeps weren't available due to unavoidable reasons which where clearly explained to you. Based an our booking term we agreed you clear the balance you owed for the group of which was never paid, On confirming you package for the group you agreed your group were to use triple rooms at sweet lake lodge and Enkorok lodge respectively as booked, your tour leader refused to check in your group in triple room and demanded an amendment of which as professional tour operator, amendment were made immediately paying the hotel extra cost without asking you for a single coin. You had used safari van for you safari i agreed we do a calculation difference and get a refund instead your tour leader went ahead to try find land cruiser and demanding them to be paid by the company which wasn't possible. With what you paid to us wasn't able to facilitate 6 vehicles that's 3 vans and 3 land cruisers which were used. Having paid your deposit of 25% of the total amount you owed 75% to the company which was never paid, not at any given point did your money get stolen you owed the company more and wasn't paid.
Email Chirag | 20-35 years of age | Experience level: over 5 safaris
Was really good. Super service
Really good experience and good customer service. The vans were supper saw many animals to.
Email hetal | 20-35 years of age | Experience level: over 5 safaris
Joshua was very fast at responding to our queries and fulfilled what he promised
We were happy with our driver guides, we saw really good game and were happy with the services that were provided to us.
Email Esther | 20-35 years of age | Experience level: 2-5 safaris
Kenya safari at its by best Magical Masai Mara experience
Travelled to maasai Mara with my family during the jamuhuri long weekend for a three days tour, Joshua was very helpful, our communications were very much coordinated, from enquiry up the actual travel date. Thanks the drive guide mr Chris who ensure we never missed what the vast nature of Masai mara had to offer from its variety of game. AA lodge was the best for our accommodation. Thanks to polmans Holiday tours for a wonderful trip will highly recommend to anyone travelling to kenya to travel with polmans holiday.