Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 12 Reviews
Rachel   –  
Greenland GL
Visited: February 2025 Reviewed: Feb 26, 2025

Email Rachel  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

We had a great experience with VIOLA, the price was very affordable, the tour guider was very good in explaining things, friendly, calm and humble. We had the best service, everything was scheduled well. It was an amazing trip.

Christopher Smith   –  
United States US
Visited: July 2019 Reviewed: Nov 18, 2019

Email Christopher Smith  |  35-50 years of age  |  Experience level: first safari

Fantastic, Perfect, Lovely Trip In Tanzania
5/5

Let me start out by saying that finding a company to handle your Kilimanjaro trek and safari can be truly overwhelming and scary. I mean, you’re spending a lot of money and you don’t want to have any surprises. I can tell you without a doubt, Viola Tours & Travel is 100% the company you should work with – for their professionalism, their above-and-beyond customer service, and their transparency. They handle almost everything for you besides a few things such as, traveler’s insurance and your visa, so you can leave the stress behind.
Trip: honeymoon / private tour / comfort level / Kilimanjaro trek + safari (Tanzania)
When we arrived in Kilimanjaro, we stayed at the Karama Lodge the night before heading out on our trek. It was such a beautiful nature lodge, and I had one of the best massages of my life there! The food was exquisite, and the staff was very attentive. I loved the resident monkeys and cats that came to visit as we walked the grounds

Julia   –  
Russia RU
Visited: October 2019 Reviewed: Nov 3, 2019

Email Julia  |  20-35 years of age  |  Experience level: first safari

Best Kilimanjaro hiking
5/5

Everything was fine, great guide William and his team tried their best! Excellent acclimatization schedule, William speaks English very good and told us a lot of interesting information about Kilimanjaro and Tanzania during our hiking. William and his team provide very good service and took care about us whole time! The only one thing we want to improve - the waiter should learn English.

Shyam   –  
India IN
Visited: October 2019 Reviewed: Oct 30, 2019

Email Shyam  |  50-65 years of age  |  Experience level: 2-5 safaris

6 day Tanzania safari
5/5

We had recently gone on a 6 day safari with Viola tours and we couldnt have been more satisfied. From the booking stage and customisation to the actual tour, everything was handled without any problem. Violet was prompt on the email and answered any queries that came up.
For the tour itself, we had Frank, an experienced guide whose knowledge of the parks, environment and topography was really great. His spotting ability was also amazing, and often, we were hard pressed to see even with binoculars, what he had spotted with the naked eye. Apart from the animals, his knowledge of birds was also fantastic. From a sparrow to the secretary bird, he knew them all. He also found where the migration was and ensured that we saw a part of it.
The vehicle provided was also good, and we hardly felt the rough roads. Though we had a breakdown once, Frank attended to it promptly, and we were back on schedule in the least possible time.

All in all, a great experience and I would whole heartedly recommend Viola Tours.

Reply from Viola Tours and Travel
Reply from Viola Tours and Travel
Posted on Oct 30, 2019

Hi Shyam Rao,

Thank you very much for your review and we are glad to know that you enjoyed the experience with us.

Apologies for breakdown wont happen again.

We're glad that it was a good learning curve for you and we hope to see you again in the near future.

Karibu Sana!
Violet Mfuko

Magreth chigwala   –  
Israel IL
Visited: June 2019 Reviewed: Oct 3, 2019

Email Magreth chigwala  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent and amazing safari experience!
5/5

Our safari with Viola Tours & Travel was more than amazing. They listen very well too our wishes and do what is possible to make it happen. Our guide was a very nice man, good company to be with, speaks very well English, has a lot of humor and, last but not least, has a lot knowledge and experience about Tanzania and the animals. He has put a lot of effort in making our trip one we never will forget. The guide is an important factor of the success of a safari, we were very happy with our guide from Viola.

The vehicle was a new and strong one with everything you need. Very safe as well.

We will definitely come back one day with Viola. They offer value for your money, arranging and guiding the whole safari. Asante sana!

Farell Farouq   –  
Saudi Arabia SA
Visited: December 2016 Reviewed: Aug 24, 2019

Email Farell Farouq  |  20-35 years of age  |  Experience level: 2-5 safaris

It was marveloous tour keep on telling my friends
5/5

I think u will keep same spirit so that u will acquire more guests,
Expecting to hear more positive feedbacks from my friends and relatives

Saul   –  
United Arab Emirates AE
Visited: June 2019 Reviewed: Aug 21, 2019

Email Saul  |  20-35 years of age  |  Experience level: first safari

It was excellent and awesome. I enjoyed the tour by visiting some parks I saw different creatures
5/5

Yeah surely about communication the tour guide was very knowledgeable and experienced one.The guide was very friendly and kind enough. We were served well in terms of food it was delicious and transport also was very nice ,we toured for few days but I experienced more than expectations, it's a place to be

Mike & Liz Mac   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 31, 2019

Email Mike & Liz Mac  |  20-35 years of age  |  Experience level: first safari

Honeymoon of a lifetime!
5/5

We booked our honeymoon safari through Viola Tours and it surpassed all of our expectations! We visited Lake Manyara, Serengetti NP and Ngorongoro Crater staying in 3 beautiful lodges. Our flight times weren't great but Luca and Yusuf arranged additional accommodation at the beginning and end of our safari as well as picking us up and dropping us off at the airport. They also checked in throughout the trip to make sure we were happy and were really committed to making sure we had the best time possible. Our driver Elias was friendly and full of information about all the animals, as well as having an amazing eye for spotting them! All round it was an amazing, once in a life time experience that we will never forget.

Thank you to all at Viola! (and thank you for our beautiful bracelets)

Mike & Liz

Mary   –  
Canada CA
Visited: June 2019 Reviewed: Jul 16, 2019

Email Mary  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Excellent service and affordable rates cant wait for my next trip with you Viola Tours & Travel

Christine Hoffman   –  
United States US
Visited: January 2019 Reviewed: Feb 15, 2019

Email Christine Hoffman  |  35-50 years of age  |  Experience level: first safari

Best Trip of our lifetime Safari (after Mt. Kilimanjaro) with Frank at Viola Tours!
5/5

My husband and I took a 7-day safari with Viola Safaris after also using Viola for a 7-day trek up Kilimanjaro.

Our safari was absolutely out-of-this-world fantastic, largely due to our incredible guide, Frank. It was private (just me and my husband) and included 1 day in Tarangire, 1 day in Lake Manyara, 1 day in the Ngorongoro Crater, and 4 days in the Serengeti (1 day driving from the southern entrance to the central region, 1 full day in the central region, 1 day driving from the central region to the northern region, while seeing animals along the way, and 1 full day in the northern region).

We saw everything, and I mean EVERYTHING. We saw the big five, including a rhino sighting, which is becoming increasingly rare, 3 leopards (including watching one hunt), cheetahs, lions, all manner of antelope big and small, zebra, giraffe, elephants, beautiful and exotic birds, hippos, lizards and crocodiles, and two wildebeest crossings of the Mara River (it is every bit as wild a spectacle as it seems when you see it on Planet Earth). Like I said, we saw EVERYTHING.

Frank worked super hard to make sure we had a great time. He communicated regularly with other guides in the park so if something cool happened nearby he could get us there to witness it, and a few times we enjoyed some thrilling Indiana Jones-style rides through the bumpy park roads to see something special. But Frank didn’t need the radio to find wildlife. He has an incredible eye and is able to spot and identify animals in the distance with the naked eye that my husband and I never would have noticed otherwise. He was also extremely knowledgeable, and knew the correct name of every bird and beast we came across. Frank never settled for driving up and parking the car. If he could move a few feet this way or that way to get us a better view, he always did so, without us needing to ask. He was determined to make sure we had the best experience possible.

We stayed in tented camps throughout, except for one lodge. They were all very comfortable, and while we might change some up if we did it again, it would only be to experience something new. Verah, who helped us plan the trip, did a great job from start to finish, and found great accommodations that fit our budget.

Speaking of budget, we got quotes from A LOT of different companies. Viola stood out because of all of the great reviews – which I can now personally attest are true, and the fact that it is owned and operated by Tanzanians (which is important). Also, Viola’s quote was less expensive than many of the other tour operators, even though you get better service and better experiences. If you are deciding between Viola and another company, go with Viola and ask for Frank.

I don’t have any advice for Viola other than keep doing what you are doing. We’ll definitely travel with Viola the next time we are in Tanzania, and will encourage our friends and family to do the same!

I do have three pieces of advice for those looking into going on safari: First, go with Viola (and ask for Frank!). Second, invest in good binoculars and a good camera lens. Finally, be patient. Nature is unpredictable, so remember there is only so much any guide can control. But having a good and knowledgeable guide makes all the difference, which brings me back to my first piece of advice: Go with Viola.

Viola Safaris and all of your incredible guides and staff, thank you for the trip of a lifetime! Our Mt. Kilimanjaro trek and Safari surpassed our wildest expectations!


Average User Rating
4.7/5
Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 2
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Viola Tours and Travel, not SafariBookings
  • The tours offered by Viola Tours and Travel are subject to their terms & conditions