Reviews

Sort By: Date Most Helpful Rating 21-30 of 294 Reviews
Nicole   –  
United States US
Visited: December 2016 Reviewed: Feb 22, 2017

Email Nicole

Excellent Customer Service
5/5

Home to Africa Tours and Travel was one of the most accommodating operators I have worked with. I received prompt emails and communications and excellent customer service in regards to customizing my tour with personalized needs. Edward and his team were completely professional and respectful, and I very much appreciated all of their hospitality and support.

Amy   –  
United States US
Visited: December 2016 Reviewed: Feb 23, 2017

Email Amy

Thank you for being understanding
5/5

Unfortunately due to personal emergency, we had to cancel our tour to Uganda from the US. Edward and his team were very understanding and had meticulous follow up. The attention to detail and communication during the planning process was exceptional but to see this service after we cancelled is rare in a company.

We hope to reschedule soon.

Nuala Riordan   –  
Ireland IE
Visited: February 2017 Reviewed: Mar 4, 2017

Email Nuala Riordan  |  50-65 years of age  |  Experience level: over 5 safaris

First trip to Uganda
5/5

Our first trip to Uganda was great. Home to Africa Tours and Travel looked after us well. We were very lucky to see the tree climbing lions in Ishasha, had great sightings of the Gorillas up close. By chance ended up in a Chimp trek instead of a nature walk. That was fantastic, would have been very disappointed to have missed it and learnt it was an option to do instead of a nature walk, definitely clients should be advised of this option. The travel company cannot be blamed for the state of the roads in parts of the Queen Elizabeth National Park, but it would have good to advise clients of it in advance, plus the lengthy duration of travel between each place on the itinerary. I myself requested most of the lodges, but didn't realise per example there was an hours drive from Park View Safari Lodge to where we would be doing the safari. That would have influenced my decision on where to stay. In saying that Park View was a fantastic lodge.

Melissa   –  
United Arab Emirates AE
Visited: March 2017 Reviewed: Apr 2, 2017

Email Melissa  |  35-50 years of age  |  Experience level: first safari

Fabulous organization, communication and service!
5/5

Home to Africa Tours and Travel is a first class safari and travel tour operation company! From the moment I sent my first email inquiring about their services to the last drop off to Entebbe International Airport, everything they did exceeded my expectations. The organization and communication were always efficient and top notch; including answering my questions in a timely manner, providing sufficient details to the days' itineraries and meeting safari schedules. Our guide, Paul, was friendly, knowledgeable and fun to be around. The accommodations, food and transportation were also fantastic! The best thing about Home to Africa Tours and Travel company is that it gives back to the community of Uganda by giving a portion of its safari fees to help a school in Buwenge, Jinge. It is not just a company providing great tours of Uganda, it is a company looking out for the future of Ugandan children. (One of the favourite parts of our holiday was spending a day with the school's administrators and children, in addition to bringing donated school supplies for them.) Thank you Home to Africa Tours and Travel for making our Ugandan memories so special!

Nathan   –  
United Arab Emirates AE
Visited: March 2017 Reviewed: Apr 2, 2017

Email Nathan  |  35-50 years of age  |  Experience level: first safari

Choose "Home to Africa"!
5/5

Edward, Elias, and Paul were exceptionally helpful, both before and during the tour. We did a three-day safari, and our driver, Paul, was knowledgeable about the wildlife and did a good job of preparing us with information before each stage of the tour. With over a decade of leading tours, Paul's experience showed. Edward was responsive and helpful in setting up the tour, answering emails promptly and organizing a trip to a school in Jinja to provide humanitarian service. Elias was present before and after the tour, to make sure our questions were answered to our satisfaction.

Some tour companies make you feel like they only want your money. Home to Africa Tours and Travel make you feel like they want you to come back.

Danielle   –  
United States US
Visited: March 2017 Reviewed: Apr 17, 2017

Email Danielle  |  35-50 years of age  |  Experience level: first safari

A great experience, accommodating company, very professional guide.
4/5

I was shopping for a last minute trip to Africa, with less than two weeks notice. I didn't have time to do a lot of research, or join another group, so I started emailing companies I found online about options. Home to Africa was quick to respond, and willing to organize a trip for me, solo, on the dates I could travel. They sent several itinerary options for me to consider and kept in close contact to answer questions until it was settled.
There were a few issues with details, which I gave feedback for them to improve (like knowing how to wire money so that we don't all get hit with big fees; being clear about how much drive time was expected each day and offering stops; knowing if there was periodic wifi service available; providing a beverage as part of the meal; and being explicit about who tips at each stop on my behalf- little details that show top notch professional service).

Overall, my itinerary was a very good tour of the country. I could tell they had planned it to be as comfortable as possible for me (although this meant eating and staying at some places I would not have picked because they were situated and oriented only to tourists). Because my itinerary was designed to see highlights that were far apart, I had looong days in the car, so that is something to consider for your trip. The roads are not always in good shape, so it can be slow going, but I did also see a lot of interesting things out the window!

My guide Paul was an excellent driver, he was very professional and knowledgeable about what we were seeing. We saw all the wildlife I expected, I was able to talk with him about Uganda's history and politics, about conservation issues and natural history of the animals.... it is no small thing to be traveling with someone every day, all day, for 12 days and have a good experience. I had seen similar reviews of Paul and concur he is a pro!

I am happy to answer questions about this company, I recommend both their services and Uganda as a destination- this was my first trip to Africa. I never felt unsafe, and was able to have a very comprehensive experience of culture, landscape, and 'safari animals' in a 12 day tour.

Janison   –  
United Arab Emirates AE
Visited: March 2017 Reviewed: Apr 18, 2017

Email Janison  |  35-50 years of age  |  Experience level: 2-5 safaris

Uganda safari
5/5

This was my second vist in Republic of uganda, but I can confess that I enjoyed each and every minute of my trip in this country.
It was a great safari we had with this company . Elias was helpful and we were happy to meet you at the airport.
The guide was professional. keep the great work .

Tanja   –  
Netherlands NL
Visited: March 2017 Reviewed: Apr 29, 2017

Email Tanja  |  20-35 years of age  |  Experience level: first safari

my new holiday destination
5/5

I visited Uganda with my husband and We had a wonderful time in Uganda! Thanks to Home To Africa Tours and Travel.
The trip and all the tours have been well organized. Our accommodations were much better than we had expected as well as the meals we could enjoy.
But much more important to us was a Guide Paul was knowledgeable and with vast experience. This was a deep and emotional experience. We never made it without him. We highly recommend Home To Africa Tours and Travel

Reinhardt   –  
Netherlands NL
Visited: March 2017 Reviewed: Apr 29, 2017

Email Reinhardt  |  35-50 years of age  |  Experience level: first safari

a great company the best safari
5/5

Our trip to Uganda with Home To Africa Tours and Travel was great: We had a very nice guide, Paul, My wife was really thrilled as it was her first time in Africa. Paul told us a lot about the country and the people of Uganda. He was a very good driver, too. We tracked chimpanzees and gorillas – All the lodges suggested were awesome and meals were as we requested. The safari was worth the pay . Thank you Elias for the great work . We will surely return . We highly recommend this company to the next travellers .

Danielle   –  
United States US
Visited: April 2017 Reviewed: Apr 29, 2017

Email Danielle  |  35-50 years of age  |  Experience level: first safari

Five days of well-organized fun
5/5

I've traveled in Africa before, but have never actually done a multi-day safari with a touring company, so I wasn't entirely sure what to expect when Paul (Sunshine) picked my sister and I up at our hotel in Kampala. We needn't have worried -- our tour with Paul was excellent, and I would recommend Home to Africa to anyone looking for a well-organized, fairly priced, and thoughtfully delivered trip.

The planning process (conducted solely via email) kept us well-informed, and Paul continued that during our trip, making sure we knew what to expect each day (e.g., lots of travel, or an early morning to get to the park at sunrise). Our activities were a lot of fun. Paul himself is a delight -- he offered interesting information about parts of Uganda and Ugandan culture during our long drives, and was incredible at spotting animals when we were in the park. The night before our gorilla trekking, Paul gave us a very good idea of what to expect the next morning.

The accommodations that Home to Africa selected for us were wonderful -- both the proprietors and other guests were friendly and kind. All in all, the trip exceeded my expectations.

Thank you to Edward, Elias, and especially Paul for making our trip memorable for all the right reasons. :)

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 0
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