Reviews

Sort By: Date Most Helpful Rating 21-30 of 1,333 Reviews
Aska   –  
Japan JP
Visited: June 2024 Reviewed: Jun 9, 2024

Email Aska  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly recommend
5/5

Great tour and great guide!
Our guide Evans was really professional and took us to many spots to see wildlife.
And also he knew animals a lot and had an amazing driving technique.
The camping accommodation was ensuite and had a big bed so I could relax.

Stephanie   –  
Lebanon LB
Visited: June 2024 Reviewed: Jun 4, 2024

Email Stephanie  |  35-50 years of age  |  Experience level: first safari

Responsive, professional, friendly and knowledgeable
5/5

We had a great experience.
We were able to see all animals, it was long days to be able to benefit the most with our short time. We will come back and recommend to friends and family.
The staff members are caring, friendly and warm.

Paul   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 4, 2024

Email Paul  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent from start to finish
5/5

We had a very positive experience on this tour from start to finish. All communications and organisation of our trip was very clear, timely and smooth running with any member of staff that we were in touch with. Our two guides for this Masai Mara 3 day/2night safari were brilliant - Rogers & Caleb. They were both very friendly, sociable and entertaining for our journey from Nairobi to the Masai Mara and kept our group fully briefed on where and when we were stopping and the timetable we could expect. On both of our game spotting safaris into the Masai Mara, they were very knowledgable and informative about animals that we saw and where to best find the rarer of the wild animals we hoped to spot. We were extremely lucky to see so many animals and we feel that this was down to their expertise and commitment to providing a professional service. The accommodation and food were also excellent and great value for money. We would definitely recommend this trip to anybody looking for an amazing safari with professional, approachable and knowledgeable guides. Thank you so much!

Afrikanna   –  
Kenya KE
Visited: March 2024 Reviewed: Mar 17, 2024

Email Afrikanna  |  20-35 years of age  |  Experience level: over 5 safaris

Geeman was amazing and knowledgeable about the animals and how to find them
5/5

The tour was really amazing, everything about it was a totally new and wonderful experience, we saw many animals especially because of the tour operator Geeman. Thank you Axis Africa

Madina   –  
Kazakhstan KZ
Visited: February 2024 Reviewed: Mar 13, 2024

Email Madina  |  20-35 years of age  |  Experience level: first safari

Overall honest and good
5/5

Hello everybody! Our trip to Safari left very positive emotions. We booked the tour two weeks before the trip online; at first there were a lot of doubts and fears, because we didn’t know how much we could trust. After we arrived in Nairobi, we contacted the guys and asked for a Russian-speaking guide. Well done, they responded promptly. Our guide Martin accompanied us all 5 days, for which we thank him very much. His Russian is quite good, he always arrived on time, was not late, and took care of us. We really enjoyed the safari, the accommodation was different, oh. Camps to an excellent hotel in Amboseli - Amboseli Sopa Lodge, food too, we didn’t leave hungry, security was at the level, in general I can say that everything went as well as possible. Animals and safari will forever remain in our memory ♥️

(automatic translation from Russian)

Carolina   –  
Spain ES
Visited: January 2024 Reviewed: Jan 18, 2024

Email Carolina  |  20-35 years of age  |  Experience level: first safari

Adventure!
5/5

The guides took care of everything and ensured that we had a fun experience. Our guide Johnny was the best, he made a big effort to find as many animals as possible and got us super close to lions, giraffes, elephants, and many others. He was very knowledgable about the animals and told us exactly what the lionesses were doing as they were hunting (while we watched it happen). I really appreciated his effort to find all the animals for us and get us close to them! Great and fun experience!

John Kageorge   –  
Canada CA
Visited: December 2023 Reviewed: Dec 31, 2023

Email John Kageorge  |  50-65 years of age  |  Experience level: first safari

King of the Safari for Customer Service
5/5

The Guide was informative from the second he welcomed us in Nairobi. But when he drove us in the park, he really shined. How did he find that hidden leopard? And that family of lions? It’s no wonder so many other guides seemed him (Jack) for guidance.

My family (ages 17-60) unanimously state the Masai village tour was the highlight. We are humbled to have entered a home and have an amazing discussion. Thank you, Axis, for including this!

We badgered the customer service agent with an unfair load of questions and special requests. All were answered in the warmest, welcoming manner. Cynthia is the best helper ever!

Juned   –  
India IN
Visited: December 2023 Reviewed: Dec 24, 2023

Email Juned  |  20-35 years of age  |  Experience level: first safari

Johny jackson is our tour operator, he is Very good person.
4/5

It was a great experience and I will surely recommend to others.

Chrissi   –  
Germany DE
Visited: September 2023 Reviewed: Sep 17, 2023

Email Chrissi  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly, fast communication with the company.
5/5

I booked my 5 day safari via Axis safari because they answered my questions quickly and friendly. They told me that I would be picked up at 8 am. In the evening before my safari started, they suddenly changed the pick up to 07am because my hotel was too far away (airport hotel) which stressed me out a bit. Then they picked me up to bring me to the office in the city centre where I met my group and we had to wait until 9am to leave. Once we started with our tour guide Solomon I had a beautiful 5-day safari experience. Solomon was a very good driver and I always felt safe although the streets were muddy and bumby. He knows everything about the national parks we visited and the animals we saw. He answered all our questions and it was fun to talk to him. It was easy to add or change something from our itinerary. Solomon is a super friendly, competent and funny guide. I would recommend everybody to go on safari with him as a guide! All in all I had an amazing experience and I would always book it again with Axis and Solomon as a guide. However I would suggest to communicate the pick up times earlier or let the customers know from the beginning that you will meet at the office in the city centre. Cause then they can just book a hotel nearby to avoid the long wait. Thank you Axis and Solomon!

Alejandro   –  
Guatemala GT
Visited: September 2023 Reviewed: Sep 15, 2023

Email Alejandro  |  20-35 years of age  |  Experience level: first safari

Organized, reliable and knowledgable.
5/5

Communication was always prompt and reliable through email. Solved questions and queries over email before our arrival. The service provided was excellent by everyone, especially Andrew, our guide. He was reliable, approachable and went the extra mile for our experiences and photos inside the Maasai Mara.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,253
  • 4 star 69
  • 3 star 7
  • 2 star 2
  • 1 star 2
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