Reviews

Sort By: Date Most Helpful 21-30 of 69 Reviews
Jessica   –  
Guatemala GT
Visited: January 2024 Reviewed: Jan 7, 2024

Email Jessica  |  20-35 years of age  |  Experience level: first safari

Fantastic
4/5

Was amazing 5 days! Amazing hotels, food and guide! Andrew He was the best driver, we had some incredible photos of fantastic animals!

Sahib   –  
Canada CA
Visited: January 2024 Reviewed: Jan 4, 2024

Email Sahib  |  20-35 years of age  |  Experience level: first safari

Knowledgeable and caring
4/5

I had David as our tour guide and he knew a great deal about all the various animals we saw. He was able to discern the type of animal and its gender from within moments. On top of that he also provided fun little tidbits if information about the animals such as gestation period, migrating habit and pack dynamics. In addition to all of this, I had hurt my ankle prior to the safari, and without me even asking, David took extra care to make sure I was comfortable and never strained myself

Celia   –  
Greece GR
Visited: December 2023 Reviewed: Dec 25, 2023

Email Celia  |  20-35 years of age  |  Experience level: first safari

A decent agency, everything went well.
4/5

We had a good experience with Axis Africa Safaris but I think the communication from their side should be improved. We booked the budget option for Masai Mara and Lake Nakuru and made the reservation about 2 months in advance. Ever since we transferred the deposit we didn't hear anything from them again up until 2 days before our safari when we contacted them ourselves. We started to worry that the agency could be a scam due to that. We also didn't receive any information regarding our itinerary, with specific details about our accommodation, drivers etc. Everything went well eventually and everyone was extremely welcoming and helpful from the moment the safari started. The camp and lodge we stayed were very nice. The food was ok in general with some exceptions that it was not good. The highlight of our safari was our driver.
We had a great time with Jeff as our driver! He was super experienced and very professional. He was amazing at spotting animals and always positioned the car in the best spot possible to have a great view of the animals. He clearly had a lot of knowledge regarding all the animals we encountered, he gave us a lot of informatio, and was happy to answer all our questions. Overall, we were very happy with Jeff!

Juned   –  
India IN
Visited: December 2023 Reviewed: Dec 24, 2023

Email Juned  |  20-35 years of age  |  Experience level: first safari

Johny jackson is our tour operator, he is Very good person.
4/5

It was a great experience and I will surely recommend to others.

DJ   –  
United Kingdom UK
Visited: November 2023 Reviewed: Nov 22, 2023

Email DJ  |  20-35 years of age  |  Experience level: first safari

Great Experience
4/5

The safari itself was excellent. Johnny was a great guide and it was well structured and organised.
Communications with Axis were great throughout.
I would pay extra to avoid staying at any KSLH properties (Voi & Ngulia) next time though, these were both poor and in need of refurbishment, Ngulia was especially bad.
Oltukai Lodge on our first night stop was excellent.

Isabel   –  
Portugal PT
Visited: November 2023 Reviewed: Nov 5, 2023

Email Isabel  |  35-50 years of age  |  Experience level: 2-5 safaris

Great! Went the extra mile for all we needed in the trip, BIG5in1day! Always in a good mood!
4/5

The service Axis provided corresponds to the description. They were very responsive the whole time, realiable pick-up in Nairobi, friendly services the whole time. The tour is worth doing to know Masai Mara. The lodge was modest, yet confortable and very clean. Peixes should be negotiated, as there are several companies doing the same packages for lower prices.

Jade Louise   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 3, 2023

Email Jade Louise  |  35-50 years of age  |  Experience level: first safari

They were great, we had an incredible experience
4/5

It was an incredible experience and we saw sooooo much! We covered so much ground to see loads of animals which was amazing! My only negative is that we never really knew what was going on and we’re told times that weren’t stuck to, so we were hanging around a lot waiting and unsure when we’d leave or when we’d eat but this got better over the trip. Overall, I would recommend this! We loved our upgraded accommodation and have so many great photos with our memories!

Nafas   –  
United Arab Emirates AE
Visited: October 2023 Reviewed: Oct 19, 2023

Email Nafas  |  35-50 years of age  |  Experience level: 2-5 safaris

It was well organized
4/5

The tour was well-organized and Gerald our tour guide was very punctual and caring. He made our safari-trip very easy and memorable. Thank you Gerald

Kelsey   –  
United States US
Visited: October 2023 Reviewed: Oct 19, 2023

Email Kelsey  |  20-35 years of age  |  Experience level: first safari

Gerald 100%
4/5

Gerald: Gerald's boundless energy and sense of humor was a delightful touch to the adventure. His extensive knowledge of Kenya's wildlife was impressive, and he consistently led us to the most captivating animal sightings.

Throughout the tour, Gerald expertly balanced excitement and safety, ensuring an exhilarating yet secure experience. His navigation skills were top-notch, allowing us to explore the terrain efficiently. From witnessing the magnificent Maasai Mara wildlife to the serene beauty of Nakuru, the tour provided unforgettable moments. Thanks to Gerald, this safari became an unforgettable journey filled with nature's wonders.

Axis: In terms of communication, the response time was good, although there could be room for improvement, especially when it comes to updating their listings. There are recent changes at the Maasai Mara National Park entrance, and it would be helpful if such updates were reflected in their information.

When it comes to value for money, this tour is quite budget-friendly, which is a definite plus. However, it would be beneficial if they could provide clearer guidelines on tipping and the Maasai tipping expectations to ensure a smoother experience for travelers.

Trent   –  
Taiwan TW
Visited: October 2023 Reviewed: Oct 17, 2023

Email Trent  |  35-50 years of age  |  Experience level: 2-5 safaris

Always got the best angles to view Big 5
4/5

The trip was well organized.
I especially like our group with a fun vibe and our guide, Moses always made sure we got the best angles to shoot animals and spent enough time watching them.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,253
  • 4 star 69
  • 3 star 7
  • 2 star 2
  • 1 star 2
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