Fabulous company, everything you could hope for and more.
We booked a 15 day trip to Rwanda, Uganda and Democratic Republic of Congo with Zozo Safaris. We approached them,via email more than a year before we wanted to travel and they responded quickly, answering our numerous questions and queries, every time.
Zozo Safaris were totally committed on making sure that our trip was what we wanted it to be,they listened to our requests and went out of their way to make sure we were happy.
Two weeks before out trip,2 tourists were kidnapped in Virunga National Park and the authorities closed the Park until they could be sure of visitors safety . This was totally out of Zozo Safaris control, but Rosette, Zozo Travel Consultant, quickly tweaked the itinerary and once we approved it, secured Gorilla Permits in Uganda to make sure we could still visit the Gorillas ( main purpose of out trip).
While we were on the trip, we felt totally safe in the care of Salim, the driver and Egide the guide, who were both friendly and knowledgeable and were happy to facilitate frequent stops for us to take pictures, often suggesting the perfect place to do so.
We were flattered to meet Elie, Zozo Safaris boss, who had taken time out to meet us and personally guide us around Gisengi. We later discovered that he had personally traveled to Uganda from Rwanda to secure the Gorilla Permits, a testimony to his commitment to customer service.
We highly recommend Zozo Safaris for a personalised, quality tailor made trip at a competitive price and look forward to traveling with them in the future.