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Rito   –  
Mexico MX
Visited: December 2023 Reviewed: Jan 20, 2024

Email Rito  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Rito and not that of SafariBookings.
Gorilla Tour not official, but bribed a guard for a private tour.
1/5

The tour went ok. While tour was in a Landrover, it was not well maintained. Twice the car would not start until fixed a few days later, ran out of gas since dashboard was not working so never knew how much gas we had or how fast we were going. He tried to change originally quoted hotels on me, most where for a lower quality but when pressed he changed back. I was in low season so no issue with availability.

The biggest issue I had was on the gorilla trekking. The night before he called me to say needed to wake up and hour earlier cause gorillas had moved. I said we stayed in this hotel since it was 10 mins from the Buhoma gate. He said please wake earlier, so I did. One of the owners picked me up, not my usual guide we drove for about an hour. Then parked on side of road, where a Ugandan guard came out of the forest I followed him alone, not sure what was going on and saw gorillas for an hour. This was clearly a bribe for the guard and much lower cost for the operator. For all gorilla treks you usually meet with the group at an official entrance show passport get signed in and and divided into groups, as well as a short talk. This operator clearly did not pay for a gorilla permit. Tour operator and guard pocketed the money not Uganda Parks.

Reply from Mambo Gorilla Safaris Uganda
Reply from Mambo Gorilla Safaris Uganda
Posted on Mar 5, 2024

Thank you for taking time to share with us your 10 Days Gorilla safari Experience! We don't understand why you think like that but We are glad the tour went ok and we are sorry about the car and everything that didn't go as expected

Thanks to our Driver that went extra mile to make your safari memorable and of course luck on our side you had chance to encounter with Gorillas, chimpanzees, Lions, leopard to mention but a few

For more than 10 years w have been professional and we remain committed to our Clients, We are grateful you choose to explore Uganda with us and We promise a better service Next time please

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 28
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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