Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 92
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 5

Sort By: Date Most Helpful Rating 1-10 of 115 Reviews
Lucas   –  
France FR
Visited: February 2025 Reviewed: Feb 20, 2025

Email Lucas  |  20-35 years of age  |  Experience level: first safari

100% Recommend
5/5

I chose the 6 day tour including Masai Mara, Nakuru and Amboseli. The trip was amazing, we saw all the animals and the beautiful landscape. I was also pleasently surprised by the quality of the accomodation even though I had chosen the budget option. The staff was also very available and friendly. I strongly recommend!

Avory   –  
Australia AU
Visited: February 2025 Reviewed: Feb 18, 2025

Email Avory  |  20-35 years of age  |  Experience level: first safari

We had three different guides, all were great.
5/5

The safari was amazing. We saw so much, every animal you could see we saw. The accommodation and food were absolutely fantastic.

In terms of communication, it was quite poor. Day to day on the tour we didn’t have clear instructions of how many hours we would be driving in between destinations and we had one day with no communication in between switching drivers based on how many days our safari was. We were confused and we were dropped off at our hotel around noon with nothing around and nothing to do. The biggest thing I would say is take money out before your tour. Because it’s cash only and the atms in Kenya only dispense 40,000 ksh at a time. It was very frustrating on the morning of the safari with other people on the tour waiting for us to take money out. Also take out extra money for souvenirs and if you want any coffees, water, or alcohol in any accommodation it is extra, and some places only take cash.


The experience other than that was really amazing. A once in a lifetime experience.

Eddie   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 12, 2025

Email Eddie  |  50-65 years of age  |  Experience level: first safari

Helpful friendly knowledgeable staff answered all pre safari questions and the guides are brilliant.
5/5

Bienvenido tours offered us our budget 8 day safari to the Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli National Parks. We saw thousands of animals and numerous species including the big 5. The price was very good and the accommodation was sometimes camps (with heavy duty tents) and sometimes hotels, they were all pretty decent and very safe. The food was good and our guides Moses & Geoffrey were amazing, their knowledge and driving skills were excellent and they had a knack of finding the animals. Before we went we had loads of questions and Kennedy who worked in the office answered them all quickly and efficiently making us feel we were in safe hands. (Thanks Kennedy). Our guides kept us informed regularly and we always knew what we were doing, They absolutely tried their hardest to make our experience amazing and they succeeded with flying colours. (Thanks Moses & Geoffrey). We did everything on the itinerary and more. This was an unforgettable experience of a lifetime and to see Lions, Elephants, Giraffes, Wildebeast, Crocodiles, Hippos, Rhinos, Hyenas, Warthogs Baboons, Cheetahs, Leopards, Ostriches and many many more all at close quarters was stunning. Add in seeing Mt Kilimanjaro as your eating your breakfast then what's not to love. My favourite bit was watching 200 Elephants crossing the road to go and eat. some were only a few metres away but we were always safe. The way they protect the babies as they walk is heart warming. You won't regret this safari I'd advise booking with Bienvenido as soon as you can.

Cody   –  
United States US
Visited: February 2025 Reviewed: Feb 10, 2025

Email Cody  |  20-35 years of age  |  Experience level: 2-5 safaris

Great last minute tour.
5/5

It was a great last minute tour in the Nairobi National Park. Our tour guide John was incredibly knowledgeable, and we got to see an abundance of what we mostly wanted to see there upclose, rhinos.

Nicole   –  
United States US
Visited: December 2024 Reviewed: Feb 8, 2025

Email Nicole  |  50-65 years of age  |  Experience level: first safari

Incredible experience!
5/5

Pick up in Nairobi with drive to Amboseli National Park bordering Tanzania. Enjoyed Nyati Camp and for $20 you can do an early morning hike before your safari with a tour guide and Maasai Warrior. Amboseli National Park has abundant wildlife including Hyenas, Elephants, Cheetahs, Ostriches, Hippos, Jackals and more. Was very pleased with the experience and was worried I would not be able to afford a safari. BIENVENIDO KENYA TOURS did great!

Gary   –  
Malaysia MY
Visited: February 2024 Reviewed: Feb 7, 2025

Email Gary  |  50-65 years of age  |  Experience level: first safari

value for money
5/5

Only problem we face is the 1st day pickup from hotel is delay by more than an hour. (Suppose to pickup at 6:45-7am) But wait until 8am (no contact info given and email reply after 7:30pm) should provide WhatsApp or WeChat for easy communication. And day before should let us know who will pick us up and what time to pick up and contact information (specially WhatsApp)

Naoya   –  
Japan JP
Visited: February 2025 Reviewed: Feb 7, 2025

Email Naoya  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly
5/5

The guide kindly and safely took us to the Masai Mara. During the game drive, he explained a lot of info about many animals. Also he knows beautiful points to take good photos. I highly recommend enjoying Kenya and the game drive with him.

Ornella   –  
France FR
Visited: January 2025 Reviewed: Feb 5, 2025

Email Ornella  |  20-35 years of age  |  Experience level: first safari

Intense but great memories !
5/5

We loved our 7-day safari tour from Nairobi to Mombasa, discovering the many animals in Kenya's largest game reserves. The program was quite intense, with the aim of seeing as much as possible, and the roads were not always pleasant, but the richness of the landscapes made it all worthwhile.
Our great guide Nicholas informed us about the way of life of the animals and the customs of the local populations, teaching us a few expressions in Swahili. He gave us a taste of Kenyan street food along the way. He was always ready to suggest ways of improving the program. He gave us good advice throughout our vacation in Kenya.
We are very happy to have been only my partner and I in the car, with the guide, for an experience as close as possible to our desires, all for great value for money.
Thank you for this wonderful experience !!!

Mizuho   –  
Japan JP
Visited: January 2025 Reviewed: Jan 30, 2025

Email Mizuho  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mizuho and not that of SafariBookings.
Terrible experience Mud poured over our heads and clothes got dirty but no support
1/5

We faced a terrible experience during the tour. Mud and muddy water poured over our head and clothes got dirty but no support nor compensation from the guide.

The tour was held on a clowdy day with some rain and the ground was so muddy.

The car the guide used was a van, HIACE (not the land clouser or something) and the car hight was not enough to avoid splash mad or even to run the bad road.
So we closed the window and opened the roof to watch animals.

The case was happened when we crossed a big puddle. Even though the car is not tall enough to cross it and there was an alternative detour to avoid it, the driver plunged into it and after a few seconds , the car hit a pothole and mud (and water) heavily splashed and they poured into our heads and clothes from the opened roof.

Please let me echo that if it was of course
avoidable because 1) there was an alternative detour to avoid the puddle and 2) there were a few seconds for the driver to stop and turn back before hitting the pothole (the mud splash was kept happening).

After the incident, we asked to the support team to seek any compensation but they just said apologies.

We are very disappointed for the experience without professionalism.

Rebecca   –  
Denmark DK
Visited: January 2025 Reviewed: Jan 22, 2025

Email Rebecca  |  20-35 years of age  |  Experience level: first safari

Great budget-safari
5/5

Really nice budget safari trip. Both the game drives and the accommodations exceeded our expectations. Would like the locals to give us a few heads up for the scams along the way and recommend which optional activities we should not waste money on. Other than that, really unforgettable experience.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 92
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 5
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