Reviews

Sort By: Date Most Helpful Rating 11-20 of 122 Reviews
Cody   –  
United States US
Visited: February 2025 Reviewed: Feb 10, 2025

Email Cody  |  20-35 years of age  |  Experience level: 2-5 safaris

Great last minute tour.
5/5

It was a great last minute tour in the Nairobi National Park. Our tour guide John was incredibly knowledgeable, and we got to see an abundance of what we mostly wanted to see there upclose, rhinos.

Nicole   –  
United States US
Visited: December 2024 Reviewed: Feb 8, 2025

Email Nicole  |  50-65 years of age  |  Experience level: first safari

Incredible experience!
5/5

Pick up in Nairobi with drive to Amboseli National Park bordering Tanzania. Enjoyed Nyati Camp and for $20 you can do an early morning hike before your safari with a tour guide and Maasai Warrior. Amboseli National Park has abundant wildlife including Hyenas, Elephants, Cheetahs, Ostriches, Hippos, Jackals and more. Was very pleased with the experience and was worried I would not be able to afford a safari. BIENVENIDO KENYA TOURS did great!

Gary   –  
Malaysia MY
Visited: February 2024 Reviewed: Feb 7, 2025

Email Gary  |  50-65 years of age  |  Experience level: first safari

value for money
5/5

Only problem we face is the 1st day pickup from hotel is delay by more than an hour. (Suppose to pickup at 6:45-7am) But wait until 8am (no contact info given and email reply after 7:30pm) should provide WhatsApp or WeChat for easy communication. And day before should let us know who will pick us up and what time to pick up and contact information (specially WhatsApp)

Naoya   –  
Japan JP
Visited: February 2025 Reviewed: Feb 7, 2025

Email Naoya  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly
5/5

The guide kindly and safely took us to the Masai Mara. During the game drive, he explained a lot of info about many animals. Also he knows beautiful points to take good photos. I highly recommend enjoying Kenya and the game drive with him.

Ornella   –  
France FR
Visited: January 2025 Reviewed: Feb 5, 2025

Email Ornella  |  20-35 years of age  |  Experience level: first safari

Intense but great memories !
5/5

We loved our 7-day safari tour from Nairobi to Mombasa, discovering the many animals in Kenya's largest game reserves. The program was quite intense, with the aim of seeing as much as possible, and the roads were not always pleasant, but the richness of the landscapes made it all worthwhile.
Our great guide Nicholas informed us about the way of life of the animals and the customs of the local populations, teaching us a few expressions in Swahili. He gave us a taste of Kenyan street food along the way. He was always ready to suggest ways of improving the program. He gave us good advice throughout our vacation in Kenya.
We are very happy to have been only my partner and I in the car, with the guide, for an experience as close as possible to our desires, all for great value for money.
Thank you for this wonderful experience !!!

Mizuho   –  
Japan JP
Visited: January 2025 Reviewed: Jan 30, 2025

Email Mizuho  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mizuho and not that of SafariBookings.
Terrible experience Mud poured over our heads and clothes got dirty but no support
1/5

We faced a terrible experience during the tour. Mud and muddy water poured over our head and clothes got dirty but no support nor compensation from the guide.

The tour was held on a clowdy day with some rain and the ground was so muddy.

The car the guide used was a van, HIACE (not the land clouser or something) and the car hight was not enough to avoid splash mad or even to run the bad road.
So we closed the window and opened the roof to watch animals.

The case was happened when we crossed a big puddle. Even though the car is not tall enough to cross it and there was an alternative detour to avoid it, the driver plunged into it and after a few seconds , the car hit a pothole and mud (and water) heavily splashed and they poured into our heads and clothes from the opened roof.

Please let me echo that if it was of course
avoidable because 1) there was an alternative detour to avoid the puddle and 2) there were a few seconds for the driver to... Read more stop and turn back before hitting the pothole (the mud splash was kept happening).

After the incident, we asked to the support team to seek any compensation but they just said apologies.

We are very disappointed for the experience without professionalism.

Rebecca   –  
Denmark DK
Visited: January 2025 Reviewed: Jan 22, 2025

Email Rebecca  |  20-35 years of age  |  Experience level: first safari

Great budget-safari
5/5

Really nice budget safari trip. Both the game drives and the accommodations exceeded our expectations. Would like the locals to give us a few heads up for the scams along the way and recommend which optional activities we should not waste money on. Other than that, really unforgettable experience.

Dmitrii   –  
Kyrgyzstan KG
Visited: January 2025 Reviewed: Jan 22, 2025

Email Dmitrii  |  35-50 years of age  |  Experience level: first safari

Very good
5/5

Thank you very much for the safari and the guide Kamande. Yesterday was an unforgettable day, starting from visiting the Masai village, ending with viewing the animals. Our guide was very polite and knowledgeable.

Stavriana   –  
Cyprus CY
Visited: January 2025 Reviewed: Jan 21, 2025

Email Stavriana  |  20-35 years of age  |  Experience level: first safari

amazing!
5/5

Our experience with "Bienvenido Kenya Safaris" was nothing short of extraordinary, turning our trip into a once-in-a-lifetime adventure. We had an incredible time exploring Kenya, and our driver, Mr. Kitavi, was absolutely phenomenal—easily the best driver and guide we’ve ever had! The agency went above and beyond to accommodate our needs, consistently demonstrating responsiveness and flexibility by adjusting the itinerary to suit our preferences. I wholeheartedly recommend booking with this agency—it’s a decision you won’t regret!

Alexe   –  
Canada CA
Visited: November 2024 Reviewed: Jan 15, 2025

Email Alexe  |  20-35 years of age  |  Experience level: first safari

Exceptionnal experience
5/5

Our experience with Bienvenido Kenya Tours and Safari was exceptional! We want to extend a special thanks to our guide, Kitavi, for everything. His dedication to his work is truly remarkable.

Thanks to him, we were able to see the Big Five! Kitavi’s extensive knowledge of wildlife and flora made the safari educational and engaging, as he answered all of our many questions. His sharp eyes are incredible—he spotted animals from great distances, which added so much to our experience.

Above all, we always felt safe with him, which made the adventure even more enjoyable. Highly recommend Bienvenido Kenya Tours and Safari, and if you’re lucky enough to have Kitavi as your guide, you’re in for an unforgettable journey!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 12
  • 3 star 4
  • 2 star 4
  • 1 star 5
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