Reviews

Sort By: Date Most Helpful Rating 31-40 of 99 Reviews
Jody   –  
Bahrain BH
Visited: August 2024 Reviewed: Aug 6, 2024

Email Jody  |  35-50 years of age  |  Experience level: 2-5 safaris

Kennedy was extremely responsive, helping and advising on transfers and taxis.
5/5

We chose an 11 day Kenya and Tanzania tour and are a family of three. Kenya accommodation was permanent tents and budget hotels and Tanzania was camping in tents and some budget lodges. For us, this was perfect, but there are options to avoid camping in tents. The food was always good and lots of healthy options. Lunches in the National Parks was a particular highlight - particularly Tangarine National Park and the monkeys that stole our banana!

As for our guides and the safaris, we were blown away! James in Kenya was extremely knowledgeable and a reassuring presence, navigating tricky roads and late nights into campsites. We trusted him and enjoyed his company.

In Tanzania, we had different guides on different days. This was a good thing, as we had the insight of different people. We did have an issue one day, and this was very promptly resolved by Kennedy.

We absolutely loved this tour - it was an absolute highlight to experience the wildlife in such close proximity and have the advantage of such knowledgeable guides. We cannot recommend this tour enough and feel we also travelled within our budget. We have family memories that will stay with us forever.

Nadine   –  
Qatar QA
Visited: July 2024 Reviewed: Jul 28, 2024

Email Nadine  |  35-50 years of age  |  Experience level: first safari

Fantastic organization, caring Guide and amazing customer service
5/5

I definitely recommend this company. We did a 5 day shared Safari, Masai Mara/Nakuru/Naivasha. They worked out the best option for us, and the price was really good compared to other companies. Everything was well organized and worked smoothly. Kennedy was always quick to answer all of our questions before hand and Richard, our guide was absolutely amazing. I will always have fond memories of this trip.

Kevin   –  
Pakistan PK
Visited: July 2024 Reviewed: Jul 27, 2024

Email Kevin  |  65+ years of age  |  Experience level: over 5 safaris

They were easy to deal with, communicated well and delivered on their promises.
5/5

I travelled with Bienvenido Kenya tours with my wife and 15 year old grandson. First, they were easy to deal with and communicated well. Kennedy was excellent. They made things very clear, Kim met us at the airport and was helpful. The drivers were safe, not like everyone else on the road! The tour guide, Maxwell was excellent, he communicated clearly, nothing was a bother to him and he was able to get us to great locations. We had a fantastic time. We ran into a terrible traffic jam on the way back to Nairobi but they got us to another vehicle and delivered us to our hotel. Plus, we saw 4 of the big five and had a wonderful experience. Thanks.

Jessie   –  
Hong Kong HK
Visited: July 2024 Reviewed: Jul 18, 2024

Email Jessie  |  35-50 years of age  |  Experience level: first safari

Enjoyable trip!
5/5

Simon and Jackson are excellent drivers! They are patient and very professional! We always have the best spots among all jeeps. We enjoyed the trip a lot and it is an eye opening experiences. Thanks!

Vaishali   –  
Switzerland CH
Visited: July 2024 Reviewed: Jul 17, 2024

Email Vaishali  |  35-50 years of age  |  Experience level: first safari

Very professional, kind, quick responder
5/5

Bienvenido Kenya Tours and Safaris tour I found online, first Purity than Kennedy than Alex and then Mustafa- I got to work with four individuals. They are all very co-operative and helpful. One of the clients lost phone and they called us after we reached home and made arrangement to get it back.
They help you to mold with your need. We did not get our luggage; they went extra mile to get to us on next day so we can have smooth journey.

I would say great company to give a try!
Best Luck

Ioan   –  
Romania RO
Visited: June 2024 Reviewed: Jul 10, 2024

Email Ioan  |  35-50 years of age  |  Experience level: first safari

Safari
5/5

very quick to respond to our requirements and questions before the Safari. people of word that I recommend

Chris   –  
United States US
Visited: June 2024 Reviewed: Jun 21, 2024

Email Chris

Very professional company and my guide was great!
5/5

The tour was reliable and my guide ensured we saw as much wildlife as possible! It was a great value for my money and less expensive than other tours I saw.

Tyron   –  
Malta MT
Visited: June 2024 Reviewed: Jun 9, 2024

Email Tyron  |  20-35 years of age  |  Experience level: first safari

Hardworking and helpfull
5/5

We spent 10 days in kenya masia mara,lake nakuru,lake navashia and amboselli, we booked with bienvenido tour and purity helped us through out and was very helpful and professional, our driver ERIC made the holiday much more memorable as he was very nice and made sure we saw all the big five. He knew all the animals and answered every question we had and made sure that we had a great holiday. Very happy with the service would recommend to every one to book with them and ask for eric as there driver, 10/10

nagae   –  
Japan JP
Visited: May 2024 Reviewed: May 7, 2024

Email nagae  |  50-65 years of age  |  Experience level: first safari

good
5/5

In stead of rainy season
I could enjoy good 6 days safari

Dominika Kozáková   –  
Slovakia SK
Visited: February 2024 Reviewed: Apr 16, 2024

Email Dominika Kozáková  |  20-35 years of age  |  Experience level: first safari

Great
5/5

Everything was great and also our guide Derik was amazing. Also the Communications was quick.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 77
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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