One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $110 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email LizS | 65+ years of age | Experience level: first safari
Excellent tour operator and guides with all arrangements carried out smoothly and efficiently.
We took the eleven-day Kenyan/Tanzanian Safari, and it was indeed the most wonderful experience of my life. I went with my 11-year old grandson. Bienvenido Kenya Tour and Safaris took care of us throughout the trip. Transport showed up when expected, our guides were excellent - particularly Patrick in Kenya - and the arrangements were exactly as planned.
We saw an enormous number of animals - all the big five - as well as many other species. We also got very close to numerous lions, elephants and other creatures. It was an extremely thrilling experience.
Accommodation ranged from good to very basic. Be prepared to rough it occasionally! There was also quite a bit more driving involved that I had anticipated.
For those considering this safari, the more research you do up front the better! I would have liked a bit more information about accommodation options, as well as a bit more guidance on what to bring, what not to bring, etc. In the end we just took very small bags, with only three changes of clothes, binoculars (a must!), guide book, cellphone and a warm jacket as nights can get chilly. This all proved to be more than adequate, and having small, light bags was a bonus, as we were constantly moving from one place to another. We were advised to bring "safari style" clothes, but that was not necessary! Also, take a small towel - some of the camps do NOT provide towels and cold showers with no way of drying off is not all that pleasant.
I would highly recommend Bienvenido Tours. Good value, no hidden extras and Purity is very responsive and helpful.
Booked a 5day safari the night before and they nailed it
Our driven and guide Clinton was a stud 10/10 recommend. Pretty sure we saw the big 5 in one full day my dude knew what he was doing to say the least. He got us so close to the animals it was crazy. This man drove us into the middle of nowhere and all over the country for a week and never checked a gps once. Helped us book train tickets because we could not use mpesa and dropped us off safe. A trustworthy and reputable ambassador for the company
JP
Email RYO | 20-35 years of age | Experience level: 2-5 safaris
Sincere response
I took 4D3N Masai Mara and Lake Nakuru safari.
On the last day, they listened to my request to be in time for the flight leaving Kenya in the evening, so they actually arranged to arrive at the airport 4 hours before departure.
Also, even though 40 minutes passed on the first day of the safari, there was no pick-up, but when I made an inquiry, they responded sincerely and I was able to participate in the tour safely.
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Email Juanita | 35-50 years of age | Experience level: first safari
Poor service
I booked an 8 day Kenya/Tanzania safari for my 2 children and I. Purity was amazing to work with prior to leaving my home country. She was very responsive and even went to the embassy on my behalf when I was having problems with my visa. However, once on the safari things started to go wrong. We were picked up from Nairobi and took the long drive to Masai Mara, we did an evening game drive that first day and was brought to our tent camp for the night. Camp was very basic, only had working electricity in the main cafeteria area, so had only a few hours to charge devices. The 2nd day was a full day game drive and visit to Masai village which was wonderful. Day 3 (which was my birthday) is where the itinerary changed. We were supposed to visit Lake Nakuru for a safari boat tour, but that was canceled, there were no other plans for the day besides to drive back to Nairobi and go to a hotel, the next day the plans were to drive from Nairobi to Tanzania and check into hotel upon arrival. That was 2 days back to back filled with just driving. That was not fair to my kids or myself as that was not in the itenerary and I did not pay for 2 days of driving. I emailed purity as I was unsure of what to do and she apologized for the inconvenience. I decided to cancel and book with a different company as I really did not want to spend the entire next day driving. I asked to be dropped off at the airport and took a flight to Tanzania and was picked up from another tour company and had an exceptional experience. Essentially I paid more for the 3 days I was with this company than the 5 days with the second one. The food provided was very subpar, for lunch having boxed sandwiches with cucumber and tomato. Our tour guide was nice however not very helpful with telling us about the things we were seeing. It was a very frustrating experience to say the least, but I am glad it ended on a more positive note with a different company. Please do your research prior to booking. Research the lodges, the amount of driving that will be done and if possible request a specific tour guide. I was hoping for a very positive learning experience for my kids and that was not the case. I also requested a hot air balloon ride over the Masai Mara and was told that would be available at an extra cost and was not available to us while there.
JP
Email Mina | 20-35 years of age | Experience level: first safari
Clear communication and an exciting ride!
I needed some accommodation for the trip so I emailed them a few months before. They were flexible about my needs and the communication went really smooth and everything was clear. Planning went well. I was expecting the unexpected on the day of the trip, but our guide Jed was super knowledgeable about the experience so I felt taken care of. We had interesting conversations during the lunch stop as well! I hope Jed is doing well, and absolutely recommend this tour.
CA
Email Julie | 35-50 years of age | Experience level: first safari
3 Day Safari to Amboseli National Park
Our experience was absolutely fantastic. I wasn't sure where to start searching for safari's and to be honest was a little weary of the vast number of companies and who might or might not be legit. Using SafariBooking was a great tool for us to find a tour that was perfect for our schedule. We had to be in Rwanda for business and decided to travel a few days earlier to get in a quick safari.
Right from the start, communication and responses were quick and provided all the information requested. I didn't find any official website so this is where the skepticism came into play, but the night before we received contact information for our driver and he was there to pick us up at our scheduled time. Due to the tour we booked and timing, we managed to have a tour bus just for the two of us (it was just my mother and I traveling).
Travel out to the park was an experience, not being used to how travellers drive on the road took a while to get use to. Travel out to the park took about 5 hours and we stopped just off the main road at this store/market type place that had souvenirs from the local villages. We arrived at the park on day 1 about noon so we were able to drop our bags off and head to the dining room for lunch. We decided to upgrade for the superior lodging (Serena Lodge) and it was a great experience. Rooms were nice and spacious, clean and we had netting round the beds. We didn't get a chance to lay by the pool. In the morning before heading out for the morning game drive we did have some animals just off the property near the back terrace.
Our schedule for the 3 days were as follows: Day 1 - 7am pick up, noon arrival at lodge, 6pm game drive, Day 2 - 6am - 8/9 game drive returning for breakfast then 6pm game drive. Day 3 - 6-8 game drive, 11 am departure for Nairobi Airport. We got 4 game drives and we felt this was enough for us given the short time we had. We saw all the animals we wanted to except the cheetah, we saw giraffes, elephants were lucky enough to get close to a lion and lioness.
Overall we had a great experience for what we paid and would highly recommend to anyone interested.
SI
Email Peter | 20-35 years of age | Experience level: first safari
Unforgettable 8-day tour from Nairobi to Watamu with Daniel
We booked a 7 day private tour from Nairobi to Mombasa and added an extra day to visit Tsavo West en route, thus making it an 8 day tour of Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo West and Tsavo East. Purity was great in organizing everything from day 1. We opted for a 4x4 jeep and budget accommodation, which was more than adequate, especially tented camps in Masai Mara and Amboseli and the lodges in Tsavo West and Tsavo East which simply took our breath away.
Special thanks goes to our driver guide Daniel, who made our journey really unforgettable. Punctual from day one, his timing for departure and arrival times across different destinations was impeccable, he was fearless on the road and we were really impressed how he made sure our 4x4 was in good condition every day, by checking tire pressure and drivetrain after every park - making sure the vehicle was clean and in good condition throughout our cross-country trip. He is someone you can trust to keep you safe even when the aggressive elephants of Tsavo come too close, showing his qualities as an experienced guide. His knowledge of animal species and their behavioral patterns was really impressive and he really put in an effort to make sure we see the Big 5 and much much more. We would definitely do it again, next time maybe visiting less parks and staying longer in each. Until next time, Bienvenido and Daniel!
YE
Email Mohammed Shaiea | 35-50 years of age | Experience level: 2-5 safaris
A beautiful Safari Experience with Bienvenido
We did a 3 day Mid-Luxury Safari tour that started from Nairobi and ended in Mombasa passing through Amboseli National Park and Taita Hills where we spent one night in each national park. It was very well organized by Bienvenido team. Everything was smooth and as promised, and the price was very reasonable for the service we got. Purity assisted us with the booking and payment process, and our driver/guide (David) was super professional, friendly, funny, and very nice with our children, and he went out of his way to make sure we see as many animals as possible during the safari. In terms of the 2 national parks that we visited, Amboseli was the better one with many more wildlife. Taita Hills is beautiful, but there aren't as much animals or variety of species. Our next safari trip will definitely be with Bienvenido.
Great Round-trip Kenya and Tanzania
Fantastic experience! We watched the big 5 and many more animals. It was a rough travel because of the roads!
HU
Email Andras | 65+ years of age | Experience level: 2-5 safaris
Perfect organized 7 days safari in Kenya
We, me and my wife, spent a wonderful 7 days safari with Bienvenido from Nairobi hotel to Nairobi Airport, including Masai Mara, Lakes Nakuru and Naivasha, Hell Gates National Park and finaly Amboseli with view of Kilimanjaro. Everything was absolutely perfect. It was a shared mid-range cathegory tour.
Prepayment was easy and safe. Pick-up in the hotel was ponctual. Felix, our driver and guide, was excellent. Well informative and kind. The car was clean every morning despite the road not being easy at all.
Accommodations were also good, in Jumbo Mara Lodge, Waterbuck and Masada hotels, and AA Lodge in Amboseli, thanks. Meals were also corrects including the lunch boxes.
I recommend from my heart this Bienvenido Kenya Tours and Safaris Agency.
