Reviews

Sort By: Date Most Helpful Rating 41-50 of 99 Reviews
Mina   –  
Japan JP
Visited: December 2022 Reviewed: Jan 19, 2023

Email Mina  |  20-35 years of age  |  Experience level: first safari

Clear communication and an exciting ride!
5/5

I needed some accommodation for the trip so I emailed them a few months before. They were flexible about my needs and the communication went really smooth and everything was clear. Planning went well. I was expecting the unexpected on the day of the trip, but our guide Jed was super knowledgeable about the experience so I felt taken care of. We had interesting conversations during the lunch stop as well! I hope Jed is doing well, and absolutely recommend this tour.

RYO   –  
Japan JP
Visited: September 2022 Reviewed: Oct 30, 2022

Email RYO  |  20-35 years of age  |  Experience level: 2-5 safaris

Sincere response
5/5

I took 4D3N Masai Mara and Lake Nakuru safari.
On the last day, they listened to my request to be in time for the flight leaving Kenya in the evening, so they actually arranged to arrive at the airport 4 hours before departure.
Also, even though 40 minutes passed on the first day of the safari, there was no pick-up, but when I made an inquiry, they responded sincerely and I was able to participate in the tour safely.

Kaiden and Megan   –  
United States US
Visited: October 2022 Reviewed: Oct 14, 2022

Email Kaiden and Megan

Booked a 5day safari the night before and they nailed it
5/5

Our driven and guide Clinton was a stud 10/10 recommend. Pretty sure we saw the big 5 in one full day my dude knew what he was doing to say the least. He got us so close to the animals it was crazy. This man drove us into the middle of nowhere and all over the country for a week and never checked a gps once. Helped us book train tickets because we could not use mpesa and dropped us off safe. A trustworthy and reputable ambassador for the company

LizS   –  
United States US
Visited: September 2022 Reviewed: Oct 11, 2022

Email LizS  |  65+ years of age  |  Experience level: first safari

Excellent tour operator and guides with all arrangements carried out smoothly and efficiently.
5/5

We took the eleven-day Kenyan/Tanzanian Safari, and it was indeed the most wonderful experience of my life. I went with my 11-year old grandson. Bienvenido Kenya Tour and Safaris took care of us throughout the trip. Transport showed up when expected, our guides were excellent - particularly Patrick in Kenya - and the arrangements were exactly as planned.

We saw an enormous number of animals - all the big five - as well as many other species. We also got very close to numerous lions, elephants and other creatures. It was an extremely thrilling experience.

Accommodation ranged from good to very basic. Be prepared to rough it occasionally! There was also quite a bit more driving involved that I had anticipated.

For those considering this safari, the more research you do up front the better! I would have liked a bit more information about accommodation options, as well as a bit more guidance on what to bring, what not to bring, etc. In the end we just took very small bags, with only three changes of clothes, binoculars (a must!), guide book, cellphone and a warm jacket as nights can get chilly. This all proved to be more than adequate, and having small, light bags was a bonus, as we were constantly moving from one place to another. We were advised to bring "safari style" clothes, but that was not necessary! Also, take a small towel - some of the camps do NOT provide towels and cold showers with no way of drying off is not all that pleasant.

I would highly recommend Bienvenido Tours. Good value, no hidden extras and Purity is very responsive and helpful.

Remi   –  
France FR
Visited: September 2022 Reviewed: Sep 23, 2022

Email Remi  |  20-35 years of age  |  Experience level: first safari

Great expérience !
5/5

Great guide and intense expérience !
It definitly worth it.

Kasia   –  
Poland PL
Visited: July 2022 Reviewed: Aug 16, 2022

Email Kasia

6 day overwhelming safari!!!
5/5

We loved the 6 day trip with our guide Maxwel, the ride and the nature

Annija   –  
Latvia LV
Visited: June 2022 Reviewed: Jul 18, 2022

Email Annija  |  35-50 years of age  |  Experience level: first safari

4-day unforgettable experience!
5/5

We enjoyed 4-day safari trip from Nairobi through Abmoseli National park, Tsavo National Park and ended in Mombasa.
Our communication with the contact person Purity was very easy, quick and efficient - he gave useful advices and did it also in evenings and weekends!
Our driver Kitavi was really nice and pleasant person who did his job with full responsibility and took care that we really see as much as possible. He was also an exciting conversation companion so that we could get to know so much interesting about Kenya.
Those were unforgettable days and amazing experience!
Thank you very much "Bienvenido Kenya Tours and Safaris", you made our first experience in Kenya so great and wonderful!

Joshua   –  
Switzerland CH
Visited: February 2022 Reviewed: Jul 5, 2022

Email Joshua  |  20-35 years of age  |  Experience level: first safari

Just Great!
5/5

We booked a 6-day trip from Nairobi. All our questions we had in advanced were answered very quickly. On the day our Safari started the pick up at the hotel was great, and we were informed of the whole trip in their office.

The whole 6 days we were treated amazingly, the tourguide (Mansoor) was just great. He knew everything and tried his best the whole trip to show us as many places and as many animals as possible.

I cannot recommend Bienvenido Kenya Tours and Safaris more!

Shah Haneefa   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jun 24, 2022

Email Shah Haneefa  |  50-65 years of age  |  Experience level: first safari

Top Notch Tour Operator
5/5

We booked a 3-day trip with pick up in Nairobi and drop-off at Mombasa. We went to Amboseli and Tsavo. We had a great experience from the first communication to the drop off at our final destination. Our driver did his best to find as many animals as possible and was very knowledgeable about both parks we visited. Would definitely book through Bienvenido again

Gabriela   –  
Poland PL
Visited: February 2022 Reviewed: Jun 16, 2022

Email Gabriela  |  20-35 years of age  |  Experience level: first safari

professional and passionate abou animals
5/5

We visited 3 parks and it was totally worth it. We have chosen a budget version with tents and I can imagine any other way - tents were well equipped with toilets. At night we were hearing wild animals in parks. We have seen lots of animals. The best park was Maasai Mara because of of-road. Totally recommend it!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 77
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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