Reviews

Sort By: Date Most Helpful Rating 71-80 of 99 Reviews
Kaloyan   –  
Bulgaria BG
Visited: March 2024 Reviewed: Apr 15, 2024

Email Kaloyan  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect!!!
5/5

Excellent tour organisation!!! Really friendly guide!!! Strongly recommended safari agency!!!!

James   –  
United States US
Visited: March 2024 Reviewed: Apr 10, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Wonderful tour in Nairobi
5/5

From start to finish the tour operators were amazing. Very communicative, flexible, and during the tour they were knowledgeable, friendly, and skilled with navigating the national park. Wonderful experience overall!

Domel Grewal   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 2, 2024

Email Domel Grewal  |  65+ years of age  |  Experience level: first safari

Every thing was perfect 👍
5/5

Everyone and everything was extremely good
I couldn’t have asked for more 👍🙏

Igor   –  
Estonia EE
Visited: March 2024 Reviewed: Mar 24, 2024

Email Igor  |  50-65 years of age  |  Experience level: first safari

The best tour operator.
5/5

Excellent service, reliable comfortable transport and the most experienced drivers/guides.

Leila   –  
Ghana GH
Visited: February 2024 Reviewed: Mar 6, 2024

Email Leila  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Leila and not that of SafariBookings.
Poor management, lack of flexibility but great guide
2/5

Before confirming our tour with Bienvenido Kenya Tours and Safaris, I made sure to ask explicitly if the place we were going to stay at was the one I had mentioned, even sending a link for reference. To our surprise, the camp they confirmed via email had nothing to do with the one I had asked about. They offered us another camp for a much higher price. We suggested splitting the additional costs, but they refused.

I don't think they intended to scam us, but their lack of flexibility and taking responsibility for their mistake left a bad taste. However, the two employees we dealt with remained polite, but it was not their call to make things right. I blame the director/CEO who didn't want to discuss the matter at all or take any final accountability despite recognizing their mistake.

On a positive note, Nico, our guide, was fantastic. He knew a lot, was happy to answer questions, and was just a really nice person to spend time with during those two days.





Sharmila   –  
Germany DE
Visited: December 2023 Reviewed: Jan 2, 2024

Email Sharmila  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime safari experience
5/5

We recently did a 7days safari starting from Nairobi covering Maasai Mara 2N- Lake Nakaru 1N- lake Naivasha/Amboseli 2N- Tsavo east 1N with drop off at Diani Mombasa. It was a lifetime experience. Our driver Mutemi was highly experienced and a nice friendly guy. He made sure we had maximum spotting and fun at the same time. We were able to see all the big 5s and a lot more. Our favorite at the end was definitely Masai Mara, it was truly exceptional but the other parks could be better in other times of the year. We went after the rainy season so Amboseli and Tsavo was quite empty. Overall would definitely recommend this company to others, they are reliable, can tailer fit your safari package as per your needs and budget and give you the best experience to take home.

Denise   –  
United States US
Visited: September 2023 Reviewed: Sep 29, 2023

Email Denise  |  50-65 years of age  |  Experience level: first safari

5 Day Adventure
5/5

The customer responses when we first contacted Bievenido were fast and informative. We knew exactly what to expect as far as accommodations. they picked us up from our Air BnB and dropped us at our airport at the end. We had excellent guides who found the animals and educated us about them. It was the experience of a lifetime and we highly recommend them to anyone, even families with kids.

Aliaksandr   –  
Belarus BY
Visited: August 2023 Reviewed: Sep 27, 2023

Email Aliaksandr  |  35-50 years of age  |  Experience level: first safari

The magical safari
5/5

In August 2023, my wife and I decided to go on safari to Kenya. When planning a trip, we contacted several companies and chose Bienvenido Kenya tours and safaris from all of them. When booking, the company manager always answered our questions in a timely and detailed manner. We chose a 6 day group safari to visit the Maasai Mara, Narusha and Ambosele. We needed to adjust the tour program and return not to Nairobi, but to the border with Tanzania. Company representatives agreed to this without any problems.
The safari was organized at a high level. Driver Paul deserves special thanks. Not only is he a good driver, but he is also an excellent guide. We traveled in a comfortable minibus with all-wheel drive and a pop-up roof. We had no problems passing obstacles in the parks, and on the route between the parks we moved very quickly and comfortably. We were able to see all the big five, getting up close to lions, giraffes and elephants. Paul always chose convenient stops for opportunities to photograph animals. And most importantly, everything was organized in a timely manner and without delays, which is not always the case in Africa.
Despite the fact that the tour was inexpensive, the company Bienvenido kenya tours and safaris booked accommodation for us in good camps and hotels. The food was organized perfectly. There was fresh and tasty food everywhere.
We definitely recommend Bienvenido kenya tours and safaris for safaris.

stefano   –  
Italy IT
Visited: August 2023 Reviewed: Sep 20, 2023

Email stefano  |  20-35 years of age  |  Experience level: first safari

PERFECT SAFARI
5/5

Perfect safari experience. We visited a lot of place in 6 days. The distances in Kenya are very long and you will pass a lot of time for a tranfer by a car between the different park but to be the first time in Kenya was important to visit the highest numbuer of place possible. I also to say that durign our car tranfer we saw the real kenya and a lot of smal characteristic towns
Our guide Ged was very kind e professional

Jaysen Alex   –  
Canada CA
Visited: March 2023 Reviewed: Apr 2, 2023

Email Jaysen Alex  |  20-35 years of age  |  Experience level: 2-5 safaris

Life Time Trip To remember- 6 days to Masai Mara, Lake Nakuru & Amboseli
5/5

My wife and our 1 year old son booked 6 days Safari with Bienvenido Kenya Tours and Safaris to Maasai Mara, Lake Nakuru and Amboseli. We had the best guide ever, Allen. He took us in our 6 day safari giving us a lot of background on his Maasai origins and the tribe. He was very patient with us and super friendly! We had the best time thanks to him, also we managed to see all the famous big 5 plus other animals, thanks to his knowledge and willingness to make us have a great experience! We also did the hot air balloon safari ride and it was amazing! It is totally worth the money and the early wake up! We have already recommended this 6 day safari to all our friends! We highly recommend the package to any other visitor. Thank you so much Bienvenido.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 77
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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