One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $110 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
It was a great experience. Their guidance was awesome
Just the best.
It makes you proud of your country. It's a magical experience. #magicalKenya
Bienvenido...the ultimate experience
We booked 2nights 3days the Masai Mara, and we wanted to stay longer, bienvenido was recommended to us by a friend. Their communication, driver guide, choice of hotel was perfect! We can't wait for our next holiday with Bienvenido.
It was an awesome trip
I had a nice trip ever with my family.The driver was so friendly ,i experienced the best hospitality with bienvenido.
Life time experience at Maasai Mara
Really had an awesome experience at Maasai Mara, great briefings, knlwledgeable driver who ensured that we missed no detail . Was lucky to spot the Big Five amongst other wildlife . Just witnessed the Eigth wonder of the World at destination Mara, had value for our monies.
Thank you Bienvenido Kenya Tours & Safaris.
Highly recommend them without any reservation.
Best Safari have Ever had.
Best holiday trip with my family.BienvenidoTours and safaris went beyond our expectations in our last family trip. We had an excellent trip experience to Nakuru, Maasai Mara, connection to Mombasa and back to Europe.The package was also very friendly and services were excellent. I highly recommend them
Perfect! 4 Days 3 Nights Safari
I booked last minute with Bienvenido for a tour in Kenya and they were quick to respond and organized for me a trip. We had a tour van all to ourself, no sharing,the guide was able to show us almost all wildlife, he could liais with other guides...the service and accommodation was incredible!!
Thankyou bienvenido!
Awesome experience thanks to Bienvenido Kenya Tours and Safaris
I visited some of the parks in Kenya and it was beautiful beyond my imagination. Thanks to Purity (the owner) who was quick to respond to the mails, customize a trip for us and even met us prior to our tour and very punctual at that. We visited some parks like Lake Nakuru and we were lucky to spot almost all the wildlife. The services and accomodation was excellent.Our driver Ken was well conversant with the parks and very kind. Thankyou Bienvenido for making our trip memorable.I highly recommend them.
HK
Email Annie | 50-65 years of age | Experience level: first safari
Excellent customer service Kennedy
Good value for money. Solo traveler mid range 8 days Safari Tour. Saw all big five through this journey up close. It was an amazing experience. Highly recommended.
CA
Email Matthew | 35-50 years of age | Experience level: over 5 safaris
Great Safaris that could use a little more organization
My partner and I recently finished the 11-Day Mara Nakuru Amboseli Serengeti Ngorongoro Nairobi Safaris.
Kennedy, was very helpful in the planning process. There were a few times where I asked specific questions that went unanswered, but in general our back and forths were good.
Our time in the parks was great. We had many rare and fascinating animal sightings and our guide was great at positioning us for optimal viewing. I wish that our guide had been a little more forthcoming with information though. He would answer questions but not volunteer too much. Additionally, on the Kenya side, we were only provided 1L of water per day. This is not enough, especially in 30+ degree weather.
The accommodations and food were good. I would advise people to bring battery packs and take advantage wifi when it is available as both electricity and Internet will often not be.
The safaris had some issues with organization and professionalism. On our very first day, we sat at the office for an hour after being picked up. We were told that it was because other members of our group were late. Then, after discussing with those travellers, we discovered they were told they were kept waiting because we were late. It is ok to run late in the morning but it is very unprofessional to blame tourists to one another. Another issue we experienced was due to a typo in the itinerary that I was provided during the booking process. The date of September 13th was forgotten, so after the 12th, the itinerary was off by a day. This was a big issue as it forced us to spend an extra day and night in Arusha at the end of the tour. This was money we did not intend to spend. It also caused concern at the Kenya-Tanzania border because the date of entry on our visas was the 15th when we were actually crossing on the 14th. Lucky for us the border guards understood. Regarding the border crossing, this was not handled well by the company. Our guide dropped us off at the border without any information on what shuttle we were taking or when it was leaving. Instead, he told us to just trust his friend that was there. This friend had no association with the tour company and was obviously inebriated. If this wasn't stressful enough, once we arrived at the bus depot in Arusha, the representative from Seven Wonders (the company running the safaris on the Tanzanian side) failed to collect us so we had to take a cab. This was not a great day. The organization was also lacking in Tanzania. We were collected on day one by what turned out to be the wrong tour so we had to switch the next day. This was not a big deal but decisions on what tourists were going where and with which guide seemed to be made on fly each day.
Despite these hiccups, the safari did leave us with many great memories and positive feelings. It is good value as a budget safaris and earned the 4 Stars I awarded it. I would choose it again if I had the opportunity.
Recommendations: 1) While planning your safaris, make sure to scrutinize the schedule; 2) Be flexible. The itinerary will not be strictly adhered to; 3) If crossing the border, make sure your guide provides you with a shuttle number; 4) Buy water when you can (particularly in Kenya); 5) Take advantage of electricity/wifi when it is available
Email Chris | 65+ years of age | Experience level: first safari
Fantastic value for money
The tour was everything and more than I expected. Kennedy answered all my pre trip questions promptly. On one morning, however, I was left not knowing what time was pick up and felt I could have had a lie in! All in all great value for money and I would go again in a heartbeat