Ntaba Tours

NTABA is best describe as "lack of communication".

I took a Tanzania/Rwanda trip with NTABA in October. Throughout the booking process it was a struggle to get any communication from them and it continued on the Trip. I constantly had to reach out to them by phone, email, chat, Messenger... and it took days for a response or no response at all. They constantly blamed COVID, but really? Also, we had to take care of a lot of things on our own that they should of taken care of.
Once the trip started, the communication did not improve. We were told at Dinner what the schedule was for the next day, usually.
Throughout the trip I wondered who the trip was for. On numerous occasions, we searched for animals, stopped for photos, marketing opportunities, .... of what the tour operator was interested in; not the client.
Another bad thing from NTABA is the tour operator's lack of any form of professionalism. There were numerous comments made during the trip that were highly unprofessional. Another thing they continually did was try to push their other trips.
However, the Itinerary of the trip was FANTASTIC and I look forward to going again. My next booking will be with Maasai Wanderings LTD. This is who NTABA contracted the trip. This company is professional, great guides, great accommodations and food.
Go to East Africa! But, check your options.