We wish you a very warm welcome! Karibu!
Paradise & Wilderness
- Offices In:
-
Netherlands
- Size:
- 50-100 employees (Founded in 2006)
- Member Of:
- TATO, TALA & ZATI
- Tour Types:
- Mid-range & luxury tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $200 to $1,000 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Edward was great
Our guide was fantastic and great value for money. Thank you!
Horrible Hosting Experience
If there was a negative one rating, that is what I would give. All of the accommodations except for Reef and Beach were filthy and smelled terrible. The lunches were packed around 7am every morning and left to sit in the sun on the passenger seat until lunch time. We stayed in Arusha for 3 nights. On the first night, the water kept cutting off . On the second, large ants spread all over the bathroom floor and on the third, there was no hot water in the tent. The agreed -upon payment method was changed last minute. We were initially told that we can pay upon arrival however, about 2 weeks before our departure we were told to pay nearly half the amount.
Each time we had a domestic flight we had to practically beg for the tickets to be sent. Even though when the payment method was changed the excuse was that they needed to book our flights in advance.
On our flight from Arusha to Zanzibar, they sent us one ticket and sent our guide another(different Airline). We were extremely confused. Poor poor management. There is no emergency contact number or personal. We arrived at about 5:30am . It was dark in Zanzibar and our pick up was a bit late . He arrived without a sign , a uniform or anything that indicated that he was from Paradise and Wilderness( not even a sticker on his bus). We quite reluctantly got into the bus and were taken to a hotel in Stone Town. We were told we would have to wait until check in time i.e.2pm. which was completely ridiculous because management had our flight details and knew we would be arriving earlier. I tried contacting them via WhatsApp. When they responded, all they had to say was "Kindly be informed that normally check in is 2pm, if you request early check in is subject to availability and we charge 15 USD per room" (copied from WhatsApp) . We were willing to pay that amount but there weren't any available rooms. We ended up having to wait for an extra 6 hours to get our room (which smelled like bowel). They later apologized and offered a complimentary massage but this was not nearly enough. By the time our Safari was over , we were fed up and we decided to leave early. Our original booking accounted for 3 nights in Reef and Beach but we only stayed for 1(we were not refunded). We arrived at Reef and Beach around 8pm and left at 7:30am which brought our trip to an end. HORRIBLE HOSTING EXPERIENCE
US
Email Jeremy | 50-65 years of age | Experience level: first safari
Very attentive customer service that customized our safari to our wishes and desires.
We were very pleased with the overall service, responsiveness and professionalism of Safari bookings. Through various emails, our tour operator listened to our wishes and was very flexible in working with us to customize our safari. We did a six-day, fly-back trip in Tanzania and saw amazing wildlife and several different locations--Tarangire National Park, Ngorongoro Crater and the Central Serengeti. Our guide was simply awesome--informative, attentive and very professional. From A to Z, this was a class operation and I would highly recommend using them to our friends and family.
NL
Email Christian Peters | 50-65 years of age | Experience level: first safari
Great trip
Great experience, because if our excellent tour guide Isaya. Not only he has great knowledge of wildlife, we spotted so many animals, he also tells a lot about his country and things you see during the trip. The campsites we stayed were very comfortable, great service and very nice restaurants for breakfast and dinner. Our land cruiser was excellent. Lots if space and comfortable seats. We enjoyed every minute of our 5 day trip.
NL
Email Ilse | 20-35 years of age | Experience level: first safari
It was amazing!
It was a very nice stay! Especially the safari lodge in arusha
DE
Email Verena | 35-50 years of age | Experience level: first safari
Unforgettable experience
You want to experience animals in the wild? You want a very good price/performance ratio? Then Paradise & Wilderness is the right place for you. We were very well looked after from the first to the last minute. If we had any questions, they were quick to help and we enjoyed our stay in Tanzania and Zanzibar very much. We will be back!
NL
Email Suzanne | 50-65 years of age | Experience level: first safari
On time, friendly working to make your holiday perfect
Without exception everyone was very friendly!
The combination op beach and safari was perfect because you need time to digest alll you haven seen on safari
NL
Email Alida | 50-65 years of age | Experience level: 2-5 safaris
Excellent, good organized
We had a wonderfull time in Tanzania. Stayed in lake manyara lodge, ikoma lodge en arusha. All arranged by Paradise & wilderness. Our guide during our 2 week trip was Adam, a very good driver and guide who had a great knowledge of wildlife and Tanzania. The food en staff in the lodges was excellent. Also the communication with the organisation was very good. During our trip we wanten to change a night to an otter accommodation and that was no problem at all. Before we went on Safari we got a briefing in arusha. This was very good arranged. Next time I would choose for this organisation without any doubts. Price of our trip was worth it any penny!!! Thanks Melanie of paradise & wilderness for organize our wonderfull trip
DE
Email Alex | 35-50 years of age | Experience level: first safari
Great experience. Best regards to Joseph
Great safari tour with wonderful accommodations, delicious food, helpful staff and great guides/drivers. A superb experience. The only thing I would do differently next time would be to offer ballon / small plane transportation between parks and the lake manyara airport for transfer to Zanzibar. Besides that, an impeccable experience. Highly recommend to others.
BE
Email Tim De Keirsmaeker | 50-65 years of age | Experience level: first safari
They made our honeymoon unforgettable
The trip has definitely exceeded our expectations.
It was by far the best holiday for us in terms of experience. The safari was impressive and intense.
Thanks to our excellent guide David Mbunda we were able to tick off the Big 5 and according to him we were very lucky with what we were able to spot.
We did have 2x car trouble (flat tire and broken bolt at the wheel suspension) but that gave some extra dimension to our adventure.
The accommodations in the Lodges were fine, the staff extremely friendly.
Our "honeymoon suite" in Zanzibar was also great and in good order.
The only downside that we can report is that paying with VISA or Mastercard usually did not work there.
It was not our cards, bank or account status, but their devices and/or internet connection.
We will certainly not soon forget this trip and even recommend it to our circle of friends.
Thanks Paradise & Wilderness for organizing our beautiful honeymoon.