Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Doug   –  
Spain ES
Visited: March 2019 Reviewed: Mar 27, 2019

Email Doug  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Doug and not that of SafariBookings.
Very Poor Service/Non existent
1/5


A confirmed booking was made with Paul, the owner of 4X4 Uganda directly, for an airport pickup, some weeks ago for a lady arriving alone, this morning at Entebbe airport. No one was there to meet her and calls to his telephone numbers rang initially and were then turned off. Alternatives arrangements had to be made to get her to her hotel safely.
This company failed to deliver a basic service and caused reputational damage to our company and seemed unconcerned a lone female was left at the airport. My advice steer well clear of 4X4 Uganda

Philipp   –  
Germany DE
Visited: November 2017 Reviewed: Dec 26, 2017

Email Philipp  |  20-35 years of age  |  Experience level: first safari

Great experience from start to finish
5/5

My girlfriend and I rented a Toyota Prado with 4x4 Uganda for 12 days to drive to Lake Mburo, QENP, Kibale and Murchison Falls. We had a great time and Paul was extremely helpful in the planning of the itinerary. When we needed the side mirror fixed he was quick to suggest a garage close by and handled payment directly with the garage. The camping equipment was exactly what we needed. I can wholeheartedly recommend 4x4 Uganda.

Martin D   –  
New Zealand NZ
Visited: October 2017 Reviewed: Nov 2, 2017

Email Martin D  |  50-65 years of age  |  Experience level: over 5 safaris

Reliable, great communication, & free airport pick up/drop off. Superb service from 4x4 Uganda
5/5

Paul was very to contact by email and arranged pickup & drop off at Entebbe airport for no extra. The 8 seat Toyota 4WD van was reliable and comfortable. A+ service at a very reasonable price.

Paddy MacMahon   –  
United Kingdom UK
Visited: October 2017 Reviewed: Oct 26, 2017

Email Paddy MacMahon  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent value 4x4 hire in Uganda
5/5

The whole experience with 4x4 Uganda was great - made the booking via email, and Paul quickly answered all my queries. The car itself proved excellent - no reliability problems, and it took me and my son safely round the country, including on some rough roads in the national parks. I would definitely book through them again, and would recommend them to others.

Willi   –  
Germany DE
Visited: October 2017 Reviewed: Oct 26, 2017

Email Willi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service with good value for money
5/5

We rented a Toyota RAV4 from Paul for a 20 day selfdrive-roadtrip through Uganda. At the beginning I contacted several rental agencies and compared prices. Paul gave me the best offer including camping equipment, Gorilla Permit orgaization, delivery to the airport and pick up from entebbe and navigation system.
Paul answered to every of our 1000 questions beforehand quickly and professional. Even during the road trip Paul was all the time available and helped us throughout the roadtrip.
The car was in good condition and did a great job during our 3000km drive.
One thing for improvement: the quality of the camping gear (tent was too small and the sleeping bags quite old and too warm)
All in all good value for money and I would book my car again from 4x4 uganda and would recommend it to any friend of mine going to Uganda.

Yael   –  
Israel IL
Visited: October 2017 Reviewed: Oct 25, 2017

Email Yael  |  50-65 years of age  |  Experience level: 2-5 safaris

Superb service, new and good car - Perfect
5/5

Everything was great. Booking was easy, accommodating our exact needs and flexible for changes if we need (which we actually had). The car was new, clean just what you would expect. Exactly the model that we had agreed. We didn't have any car issues along the way. Originally was asked for a driver only for the first day. When we realized that in Uganda they drive like UK, we asked to have the driver (Ken) for the full vacation. We really enjoyed Ken's driving, explanation and knowledge and good spirit.

David Allan   –  
Canada CA
Visited: September 2017 Reviewed: Oct 18, 2017

Email David Allan  |  20-35 years of age  |  Experience level: first safari

Great experience and great adventure!
5/5

I connected with Paul over the internet after emailing a couple different rental companies and I got a good feel for Paul. He always responded back thoughtfully and within a reasonable time - having never been to this part of Africa it was a bit of a difficult thing to feel out - but a gut feel was all I really had to go on. We agreed on a Land Cruiser Prado and he also arranged our Gorilla Permits free of charge (we had to pay the permit fee, but he got them for us at no additional charge).

Paul met us at the airport and gave us a quick run through of the car and some important bits and pieces about driving on the roads in Africa. My fiancee and I proceeded to drive the car just over 1500km in 10 days including spending time in the Masai Mara (crossing the border in to Kenya) and all the way down to Rwanda. Paul arranged everything we needed to cross the borders as smoothly as possible - but the thing you have to remember is that in Africa nothing is ever as easy as you hope it will be.

Regardless, the car was in good shape and handled the roads (and pot holes) as well as can be expected. A couple of tire repairs were necessary but Africa is full of service shops who can patch and repair tires. We did ask Paul to get us a new spare which he agreed to and met us out on the road after one tire was unfortunately beyond repair.

Wonderful experience and an absolutely incredible way to see more of Uganda, Tanzania and Kenya than I ever imagined I would. It's a pretty special part of the world and the people are - for the most part - wonderful and very kind.

Paul and 4x4 Uganda are two things you can put your trust in while planning your trip. Highly recommended.

Alexander   –  
Netherlands NL
Visited: August 2017 Reviewed: Sep 12, 2017

Email Alexander

Professional and good service
4/5

We had good and plenty contact beforehand. We hired a 4 x 4 Prada and it was delivered at our hotel at the time we agreed upon. During our trip we had some small damage but this was not a big deal. A local mechanic helped us out. We recommend 4x4 Uganda for self-drive travellers. And also thank you for your advice with the schedule. Finally; we totally love Uganda and will send many more Dutch travellers.

Hugh Lea-Wilson   –  
United Kingdom UK
Visited: July 2017 Reviewed: Sep 2, 2017

Email Hugh Lea-Wilson  |  50-65 years of age  |  Experience level: over 5 safaris

Fortnight car hire round Uganda
5/5

We were very impressed with the whole experience of finding, negotiating and being served by 4x4 Uganda. They delivered a Toyota Prado to our guest house in Entebbe at the promised time (or before) and were happy to pick up afterwards. It was a slightly older vehicle but performed well, even on challenging roads! So I am very happy to recommend you to anyone reading.

Chris   –  
United States US
Visited: August 2017 Reviewed: Aug 23, 2017

Email Chris

Great Experience!
5/5

Paul was wonderful in his communication with us. He was flexible with us throughout and ensure we had everything we needed. The vehicle was wonderful for self-drive safari! Highly recommended! Uganda is a beautiful country and we highly recommend 4x4 Uganda for car rental needs.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by 4x4 Uganda, not SafariBookings
  • The tours offered by 4x4 Uganda are subject to their terms & conditions