Lion King Safari Guides
Lion King Adventures
- Offices In:
-
Canada
United States
Switzerland
- Size:
- 20-50 employees (Founded in 2010)
- Member Of:
- TATO & TTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,115 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email Max | 20-35 years of age | Experience level: first safari
Beauftiful nature, but greedy guide
We had a three night tour from Laka Manyara over Ngorongoro Crater to the Tarangire park. The tour was organized perfectly — we could make some neat adaptions to our tour without any issues (concerning the airport transfer and the accommodations). If you ever plan to do this tour, we would highly recommend the Tarangire Simba Lodge, we had really magical moments there!
However, our guide had a negative impact on our experience there. We know that tipping is expected in these activities and never refused to do so. At the beginning of our tour the guide directly demanded a 120$ tip at the end of the trip. Talking in some way always came back to tips (and why to give even more). Multiple times we were asked how much we would be giving for his alleged wedding.
After the tour we decided to give a tip inside the recommended range by Lion Kind Adventures. Afterwards, the guide send angry text messages to us and even called me on my private phone number. To me, this is a huge no-go and made us feel quite uncomfortable.
Reply from Lion King Adventures
Posted on Nov 7, 2022Everyone at Lion King is deeply embarrassed to learn about our guests’ experience with this Guide. We were not aware of this incident until we read the review and have contacted the guests directly to apologise. All the Lion King Guides know that tipping is our guests' choice. There are no rules about tipping, only guidelines, which are shared with our guests in advance. All our Guides know that they should never ask for (or expect) a tip. The behaviour of this particular Guide is completely unacceptable and appropriate disciplinary action has been taken. The whole Lion King team has worked so hard over the years to build and maintain a very good reputation with high levels of integrity and professionalism. This behaviour does not meet with the standards we expect and our guests deserve. We sincerely hope that it will remain an isolated incident and our sincere apologies once again to our guests.