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Average User Rating
4.9/5

Rating Breakdown
  • 5 star 11
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Steve   –  
Canada CA
Visited: May 2018 Reviewed: Aug 18, 2018

Email Steve  |  50-65 years of age  |  Experience level: 2-5 safaris

Snowcap Delivered as promised
4/5

Snowcap was exactly as I expected. A mid-priced private tour for my adult daughter and I to the top of Africa. My reason for using Snowcap was because they allowed us to do the Rongai route in 5 days instead of the 6 day minimum. Snowcap is a tour company but they do not have their own dedicated staff of guides and porters. They outsource from a pool of approved and licensed porters, cooks, guides etc. Our group of 2 climbers required(?) a staggering staff of 10. This later proved to be a good thing because 3 of them needed to be evacuated due to altitude sickness from base camp (Kibo) before the (successful) summit attempt. The guide (Makashi) was very professional and capable. Snowcap ran the tour as promised with a few exceptions. We wanted to stay at Snowcap’s lodge in Rongai in order to get an early start to the climb, however on departure morning, we did not have our permit which needed to be procured from the park gate at the other side of the mountain......5 hours drive by public transport from Rongai. This reduced our ‘already’ tight schedule. This avoidable delay and poor discipline of the team to stay together as a team while in the trail (resulting in a lost porter) were the low points of the tour. The high point (quite literally) being the successful summit. Thanks Snowcap!

Reply from Snowcap Tanzania Tours
Reply from Snowcap Tanzania Tours
Posted on Mar 1, 2019

Thanks very much Steve for your comments regarding Kilimanjaro climb services. We were very happy to serve you as our dear guest. You are most wwelcome !

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 11
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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