Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful 1-1 of 1 Reviews
YUKO   –  
Japan JP
Visited: January 2017 Reviewed: Jan 15, 2017

Email YUKO  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of YUKO and not that of SafariBookings.
Payment was very unconvinient
2/5

Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Yuko,

Apologies for the inconvenience caused during your trip.

After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also provided training to our operators to ensure such miscommunication will not occur in the future.

Thank you for your patience, and we wish for you to visit East Africa again in the future.

- Arkman Safaris

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Arkman Safaris, not SafariBookings
  • The tours offered by Arkman Safaris are subject to their terms & conditions