Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 42
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 42 Reviews
David   –  
Canada CA
Visited: February 2025 Reviewed: Feb 23, 2025

Email David  |  65+ years of age  |  Experience level: 2-5 safaris

Outstanding
5/5

I took the 5 day Tsavo East, Tsavo West and Amboselli game park safari from Diani Beach with Bushtop Kenya Safaris.
Everything was excellent. Julius the driver/guide was very safe and cautious and I never worried. The selection of hotels was 5 star and the food was excellent. We had 3 game drives every day. I liked the pop-up roof on the Land Rover. I saw all the animals I expected. Lots of elephants and zebras. Saw cheetah and lions. I contacted Bushtop safaris to book the tour two years ago. Unfortunately circumstances changed and I had to go solo but Denis honoured the original price and itinerary.
Overall it was an outstanding and enjoyable safari.
Much more luxurious than the one I had taken 43 years ago.

Annalisa   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 15, 2025

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Amazing start to finish
5/5

We have just arrived back from a 5 day safari booked through Bushtop Kenya Safaris and wow what an incredible experience!

From the moment we started looking at booking this, Denis at Bushtop could not have been more helpful. We received quick responses to all our enquiries and did not feel pressured into booking with them at all (a few other companies had contacted me daily asking if I was booking with them). The communication was really clear throughout the process and I felt trusted in the team that they understood our requirements and they definitely delivered! They supported us in customising the packages so we got out of the trip what we wanted and at the best rate they could. They kept us really informed throughout making sure we knew who would be there to meet us on our first day etc and the whole transition felt so smooth.

Our safari date arrived and we met our amazing guide James. James especially is to thank for an incredible time throughout our trip - it truly was an amazing experience and we loved every minute. James was a pleasure throughout the whole experience, very helpful, knowledgeable, professional and welcoming. He was a fantastic tour guide from start to finish. He went above and beyond to make our trip, making sure we saw as much as we possibly could, ensuring we were comfortable throughout, provided us so much information about the Kenyan culture the wildlife etc. We are so thankful for his time on our 5 day trip - he is an asset to the company! 

We stayed in 3 different lodges (Sarova Lion Hill, Naivasha Sopa Lodge and Mara Serena) and they were all perfect! Fantastic food and service, very welcoming staff, comfortable and clean rooms. The scenery from all 3 lodges was also beautiful. That’s Bushtop for securing us such wonderful accommodation throughout.

The thought that has gone into organising and ensuring the best experience from the clear communication throughout, comfort and cleanliness level of the vehicle, the standard of the lodges is very much appreciated. 
 
We cannot thank you all enough for making this trip so memorable.

Louise & Mark   –  
United Kingdom UK
Visited: November 2024 Reviewed: Jan 20, 2025

Email Louise & Mark  |  50-65 years of age  |  Experience level: first safari

Fantastic! Putting together a great itinerary at a good price.
5/5

I had a really good booking experience.Denis was very prompt dealing with any questions and very thorough ensuring the itinerary met all our requirements.Our guide Henry was OUTSTANDING! He made the whole safari wonderful. He was a joy to be with, pleasant , good humoured,knowledgeable and accommodating. We would definitely love to have his services again.
Sopa Lodge in Amboseli Park was beautiful. Just how I hoped a safari lodge would be. The staff and accommodation were excellent.
I would unreservedly recommend the services of Bushtop Safaris to all my family,friends and colleagues. It was the best holiday my husband and I have ever had.Henry ensured that we saw a multitude of fantastic animals at extremely close quarters and always seemed to be in the right place at the right time.We felt safe and privileged throughout our holiday. Our overall experience was the holiday of a lifetime and AMAZING.Thank you everyone who made this possible.
It was awesome and we will definitely be back for our 10th wedding anniversary.Hopefully to do the Masai Mara with Henry!
Louise & Mark Carlsson- Very satisfied customers!

Jessica   –  
Italy IT
Visited: January 2025 Reviewed: Jan 19, 2025

Email Jessica  |  20-35 years of age  |  Experience level: first safari

Great tour with a very knowledgeable, fun and welcoming guide.
5/5

Beautiful experience with this tour that organized our safari.
Friendly, welcoming guide with excellent knowledge of the area. The accommodations have an excellent organization and catering service, very hospitable.

(automatic translation from Italian)

Gre   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 26, 2024

Email Gre

Amazing
5/5

We have just completed the most wonderful 4 day/3 night trip of a lifetime with Bushtop Safaris. Highly recommended!!

We were incredibly fortunate to have such a knowledgeable driver in EDWARD to ensure that we saw the Big 5 of Africa!!

The initial engagement was first class - DENIS guided us from start to finish. We were provided with an initial quote and 3 options to meet our requirements.

We eventually chose:

SAROVA LION HILL GAME LODGE - Nakuru Game Reserve (1 night)
SAROVA MARA GAME CAMP (2 nights)

These were chosen as they were inside the park - this saves a lot of time getting on safari - and the SAROVA group proved to be real luxury. The accommodation gave a taste of camp life and the food and service were always top quality.

We also chose the LandCruiser over the minibus option. This proved to be a wise choice as the landcruiser has better off road capability which allowed us to get close quickly to the mins blowing experience of a lion kill.

Our driver and guide was EDWARD (the MOST FAMOUS GUIDE IN THE WHOLE MASAAI) who is a 15 year veteran of the parks. Working in tandem with a couple of colleagues he was able to steer us through the park experience; pointing out the various wildlife and steering us to:
1. A family of white Rhino
2. Over 5 pride of lions - and one pumba kill
3. An elephant up close
4. A leopard eatings it’s kill in the setting sun
5. The terror of the Cape buffalo
Alongside: cheetah, giraffe, baboons, and the lovable (but very stupid) pumbas.

Bushtop Safaris thoroughly recommended - 5 stars!! And we will be back DENIS and EDWARD - thanks again for one of life’s great experiences in the Masai Mara!!

THANK YOU EDWARD FOR THE GREAT EXPERIENCE!!

Tsaiyun   –  
Austria AT
Visited: September 2024 Reviewed: Sep 28, 2024

Email Tsaiyun  |  20-35 years of age  |  Experience level: first safari

Great experience, highly recommended!
5/5

Bushtop was very professional in whole process, they reply very fast to all of our questions before the trip. The accommodations arranged for us were excellent, providing a comfortable and relaxing space after each day's safari, along with delicious meals.

Most importantly, our safari guide James was very knowledgeable and professional, greatly enhancing our experience with his expertise. We had an unforgettable adventure with him, and we are very thankful for everything he did to make this trip so memorable.

Jin   –  
South Korea KR
Visited: August 2024 Reviewed: Aug 14, 2024

Email Jin  |  50-65 years of age  |  Experience level: first safari

Fantastic 6-Day Kenya Safari Tour(Amboseli-Masai Mara-Nakuru) with reliable and competent staff!
5/5

My safari trip to Kenya with Bushtop was an unforgettable experience. When I first planned the safari trip and requested quotes from several safari tour operators, Denis of Bushtop provided the most reasonable quote while fully reflecting my needs. As my travel schedule, transportation, and accommodation requirements changed, he perfectly adjusted the safari tour itinerary to meet my needs

When I contracted with Bushtop, the accommodations I wanted were already fully booked, so I had to be on a waiting list. However, Denis skillfully and persistently worked until the end to ensure that I could stay at my desired accommodations in Amboseli(Serena), Masai Mara(Serena), and Nakuru(The Cliff). All three accommodations were satisfactory in every aspect.

What made my trip most special were the passionate, cheerful, and professional guides from Bushtop. I want to extend a heartfelt thank you to Jesse (in Amboseli) and James (in Masai Mara). They ensured that we could fully enjoy the safari tour throughout the trip, doing their utmost to help us see more animals, have more experiences, enjoy more, and feel more. We were especially touched by their care and dedication in using the simplest words, speaking slowly, and repeating explanations several times for us, who are not proficient in English. When parting with them, I felt the sadness of saying goodbye to old friends, and if I ever return to Kenya, I will definitely meet them again

The most challenging part of planning a safari trip to Kenya is having to contact local tour operators only online, make a contract, and pay a substantial deposit in advance. I also made a reservation and paid the deposit about eight months in advance, and I was worried whether the tour would proceed as planned without any issues. However, now that the trip is over, I can say with certainty that Bushtop and Dennis are truly reliable, and you will never regret entrusting them with your plans. Every detail was perfectly prepared throughout the trip, and everything proceeded without any problems. If I go to Kenya again, I will definitely choose Bushtop again, and I can confidently recommend them to people around me.

Ihor   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 28, 2024

Email Ihor  |  20-35 years of age  |  Experience level: first safari

Great service and experience
5/5

It was a great experience dealing with Bushtop Kenya Safaris. From the booking stage when tour manager Denis came up with a well-planned programme meeting all my requests and facilitated at each stage; to the game rides themselves where James (the driver) managed to get me into the elephant orphanage and to find all the animals I wanted to see: I saw 5 lions on 1 day, which is very rare. James was also helpful at all stages and it was pleasure talking with him as he told many interesting facts about the animals and Kenya. Definitely recommend this tour provider!

Kirill   –  
Estonia EE
Visited: February 2024 Reviewed: Mar 2, 2024

Email Kirill  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

We had a great experience with Bushtop safaris, Denis helped us book a great trip, choose the activities and the hotels .
The guide was amazing , 5 stars to James

Would definitely recommend everybody. Top service

We did Nakuru/Masai Mara/Lake Navasha/Amboseli

Linken   –  
Norway NO
Visited: January 2024 Reviewed: Feb 10, 2024

Email Linken  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly responsive from start to the end. Great advice, good solutions for our family holiday!
5/5

I can highly recommend Bushtop Kenya Safaris. Denis was very helpful and responsive from the very start of planning the trip and through the whole visit. First time for us to go to Kenya as a family, and we were a bit nervous. But, Denis proved very reliable, made us feel well taken care of and understood our needs. We had a great time in Diani Beach, East and West Tsavo and in Nairobi. The hotels and lodges were great and suited our family’s needs. We loved the Kilaguni Serena Safari Lodge. Saw hordes of animals come up to the water hole by the restaurant in the evening as we were having dinner. An extra bonus. The view from the lodge is amazing and worth the visit in itself. The Ashnil Aruba Lodge was good. We stayed in the tents and loved listening to the natural noise outside at night. Two very different experiences. Great to see both East and West Tsavo as the scenery is very different. Peter was a very knowledgeable guide and made our safari experience the best. Loved taking the train to Nairobi. Saw lots of animals on the way. The hotel in Diani beach was great. Leopard Beach resort sits in a beautiful place on the water with two beautiful secluded beaches in front.
Great staff and service.
I can highly recommend Bushtop Kenya safari for both beach and safari holiday, and for a stay in Nairobi.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 42
  • 4 star 0
  • 3 star 0
  • 2 star 0
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