Sense of Africa

Boni made our trip unforgettable, with fun and satisfaction.

During the 7 days' journey in Kenya safari with Boni, our lovely driver and guide, we experienced a memorable, exciting, funful and warm adventure. Not only Boni is a professional driver guide, he knew what we need and we appreciate his hard and smart work. His excellent driving skill made us enjoy the reward of seeing all big 5 and some other opportunistic animals, yet a very safe adventure. We'd be very much pleased if we can meet Boni again some day.

Wolfugan was knowledgeable, fun and made our trip unforgettable

We did a 7-day safari through Tanzania, which included Tarangire, Ngorongoro and Serengeti. We had the most incredible experience, largely thanks to our outstanding guide, Wolfugan.

Wolfugan made our experience unforgettable. He was so knowledgeable about the history of the country, all of the wildlife, the culture - we learned so much during our trip. We were able to see all Big Five during our safari, and because of Wolfugan's extensive knowledge of the wildlife, we saw and experienced some incredible moments. Wolfugan is focused habitat and habit, so you're seeing amazing animals being active.

The trip started with Wolfugan picking us up at the airport. He briefed us about our stay and what to expect. He helped us navigate every aspect of our trip, even when we were unclear about one of our flights - he called our booking agency to figure out the details on our behalf.

I would highly recommend requesting Wolfugan and Sense of Africa as your guide for anyone visiting Tanzania!

We booked through Meiers Weltreisen which african tour operator partner is Sense of Africa, everything was perfect with the only exception : The group was too big.

Disappointing

A few days before leaving they said we were going from Ashnil Samburu camp tents to a lodge, saying it was an upgrade,NOT. They never told us why. We then went to Ashnil and asked people staying there when they booked and it was about 6 months later than us. They had 4 tents still available but said they were for last minute bookings. All 6 of us are not impressed. Guess they threw us under the bus for either being Canadian or not paying as much as some others. We will never use them again.

African Safari

We were party of 14 adults and had two SUV from this company. The drivers were excellent in terms of their services and demeanors But we were given one relatively new vehicle and other one was very old. One of our vehicle broke down twice once in Masai Mara and second time in Serengati national park. The ride was very rough with broken seats handles and malfunctioning windows.
PLEASE BE CAREFUL IF YOU PLAN TO CHOOSE THIS COMPANY AND ASK FOR A NEW VEHICLE WITH COMFORTABLE SEATS AND WEFI ONBOARD IF POSSIBLE.

terrible customer service

We booked our holiday through a travel agent who then booked us through sense of Africa. we were due to fly to the safari by cessna aircraft from Nairobi airport which we paid a lot of money for to save us (as they told us) 6 hours driving. we landed and where told by the guide that we had a five hour journey - they had no idea why we had landed were we were and asked why we didn't fly into the landing strip beside the lodge. When we asked we were never given an explanation. We then arrived in Zanzibar to our supposedly luxury hotel for 8 nights (this was our honeymoon which we paid thousands which we had saved for) the hotel was not luxury and was no better than a 4 star in Spain. it was said to be all inclusive but it wasn't. when we complained it took two days for a representative to contact us. they said they would sort matter but it was not until two days before we were due to leave that a rep turned up and asked if we wanted to move hotel!!!!!!!!! we were then told that the matter would be investigates (by Frank) and we would be told what had happened before we left. that date cam and went. we then e-mailed sense of Africa and were told to be patient they were still investigating (that was two weeks ago) we have chased and emailed Pamela Osik and we have yet to receive a response. never trust this company or pay for anything through them. the experience has left us feeling duped and seriously out of pocket for what we received.

Appalling vehicle

We completed a tour in a vehicle that had no air conditioning into the sixth day, despite being repaired once. No attempt made to replace the vehicle with a substitute. Uncomfortable and too small for size of group and terrain covered. Poor viewing from vehicle. Road conditions and vehicle meant we were frequently too late for scheduled itinerary features. Driver very knowledgeable but spent too much time telling us we should have been going elsewhere and staying in other accommodation! I completed their review form and heard absolutely nothing in the way of explanation or apology. Poor value.