Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 51 Reviews
Muthoni   –  
Kenya KE
Visited: December 2016 Reviewed: Jan 11, 2017

Email Muthoni  |  35-50 years of age  |  Experience level: 2-5 safaris

Well organized, efficient and true to their word.
5/5

They are professional and efficient. Their response on all queries is prompt and sufficient. I will always book my travels with them

Sherwin & Stella   –  
United States US
Visited: April 2017 Reviewed: May 16, 2017

Email Sherwin & Stella  |  20-35 years of age  |  Experience level: first safari

Amazing Service & Unforgettable Experience
5/5

This was my third trip to Kenya, but my first safari and visit to Coast. We went with The Holiday Dealers (THD) for our group of five because they were highly recommended by a friend and they certainly did not disappoint. David's service was amazing each step of the way, from initial discussions to handling issues during the trip (due to hotel staff, not THD). There can be some delay with emails so we found it best to use WhatsApp and its voice calling feature to communicate. The recommendations he provided proved very appropriate and everything was as described or better (imagine that!). All of our transportation arrived on time and the drivers were friendly and listened to our questions/input. That is HUGE when traveling internationally. This was probably the best trip experience my wife and I have ever had, and we've traveled to quite a few destinations, and a lot of that has to do with the personnel and recommendations provided by THD. I will definitely use David and THD again when booking our next excursion in Kenya and would highly recommend them to anyone who asks.

Olu Obinna O   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jul 13, 2017

Email Olu Obinna O

Nairobi, Naivasha, Mara and Mombasa
5/5

Timely communication and great service from drivers and tour guides. Fun times, the holiday went really fast!

Sophia Liberatus   –  
Kenya KE
Visited: September 2017 Reviewed: Sep 25, 2017

Email Sophia Liberatus  |  20-35 years of age  |  Experience level: first safari

Truly Memorable experience!! Holiday Dealers you gave us a lot of reasons to be happy!!!
5/5

I contacted Holiday dealers through Facebook. I never knew what I was in store for. From the beginning till the end of our trip we were guided so well by David. He knew what we were looking for and gave us all the options. Our guide who escorted us to the Masai Mara was wonderful. The camp in Tiplikwani was breathtaking. I could not ask for a better managed trip. The entire service crew were so polite and tended to all our needs. The escort made sure we were shown around the Mara and seen the animals. I would surely recommend Holiday Dealers to everybody. It was our first trip to Masai Mara and one to remember!

Pauline   –  
Kenya KE
Visited: October 2017 Reviewed: Oct 30, 2017

Email Pauline  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent execution by team Chris! The package at Pride inn paradise Mombasa was amazing!
5/5

I would not trust anyone else with my holidays other than the 'dealers'themselves!

çağan karal   –  
Turkey TR
Visited: September 2017 Reviewed: Nov 3, 2017

Email çağan karal  |  35-50 years of age  |  Experience level: first safari

excellent friendly and more then we expected
5/5

the communication was perfect and always friendly. the safari tours were more than expected.

Sylvie   –  
France FR
Visited: December 2017 Reviewed: Dec 18, 2017

Email Sylvie  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

We came from Dubai and had 5 days only, discussions started with Holiday Dealers 2 weeks before, so many changes, so many questions from our side and they were so patient with us. They gave us many options and the accommodation were just great. Even when they said low budget Ibis, I was expecting a very poor hotel, however Ibis hotel was new and beyond expectations!
The tour guide and drivers were really nice, we had asked them so many things we wanted to buy, they were always happy to stop and come with us.

Jolene   –  
United Kingdom UK
Visited: February 2018 Reviewed: Feb 22, 2018

Email Jolene  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent Customer Experience and Service
5/5

Thank you so much for the excellence customer service. David Kabugi was a pleasure to book with. His customer service etiquette is outstanding with attention to detail and clear communication. The Masai Mara was incredible. Great booking company, will definitely be booking with you again next time.

Judith Ewing   –  
United States US
Visited: February 2018 Reviewed: Feb 23, 2018

Email Judith Ewing  |  65+ years of age  |  Experience level: first safari

David did a superb job of helping us choose the best camp and getting us a very good price. Thanks.
5/5

The Safari Tour with Ngenche far exceeded our expections. We had a great guide, Joseph. Loving and kind service from Paul, James and Lamara, luxurious tent and great food. Game Drives were exciting and we saw the Big 5 and more. Thanks, David for organizing this.

Esther Grace   –  
Uganda UG
Visited: March 2018 Reviewed: Mar 23, 2018

Email Esther Grace  |  20-35 years of age  |  Experience level: 2-5 safaris

Mr. Chris Wanderi did a remarkable job helping us book the totel and all the travel.
5/5

We stayed at Mombasa Voyager Beach Hotel; the food was really nice, the room comfortable and well lit. The staff at the hotel were very helpful and kind. Chris helped with the travel arrangements including assisting with the train booking. On the whole the safari was an amazing experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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