Reviews

Sort By: Date Most Helpful Rating 111-120 of 147 Reviews
Joseph Ejiro   –  
Nigeria NG
Visited: May 2023 Reviewed: Jun 6, 2023

Email Joseph Ejiro  |  35-50 years of age  |  Experience level: 2-5 safaris

He was patient and very detailed
5/5

it was a great experience. the tour guide was very nice towards us, was able to look out for the animals, and took us close enough to experience them. He was patient. We really enjoyed our time at the park all thanks to the tour guide.

Sham   –  
United Kingdom UK
Visited: February 2023 Reviewed: Jun 1, 2023

Email Sham  |  50-65 years of age  |  Experience level: over 5 safaris

Yours and Our Guide went beyond our expectations
5/5

I used Hermosa Life tours for both two days for gorilla trekking experience and one day Akagera experience and with no doubt would use them again. Communication is quick and clear, planning is very easy, and they help you plan and pack appropriately.
I requested Claude as a guide after reading other reviews and he exceeded expectations! He was on time each morning, he is extremely friendly and welcoming, and he is knowledgeable about his country, parks and animals.
The volcanoes national park was amazing and i was able to see a family of 23 gorillas up close and personal. I was felt safe and comfortable during the entire experience. In Akagera we were able to see leopards, elephants, rhinos, water buffalo, hippos, giraffes, zebras, and lots more animals. Claude was great at spotting animals all around the park it was easy for us to take pictures and see them well.
If plan to go back to Rwanda, I definitely will hook myself up with Hermosa Life tours

Rog   –  
France FR
Visited: March 2023 Reviewed: May 30, 2023

Email Rog  |  20-35 years of age  |  Experience level: 2-5 safaris

A wonderful Gorilla trekking experience Kigali to volcanoes park
5/5

My gorilla trekking tour with Hermosa life was flawless. I was when I was in kigali for a conference. Yves was my driver/guide and he’s very friendly and a very safe driver. Hermosa Life Tours was always on top of everything needed, like the PCR test requirement in order to enter Volcanoes. They guided me and my friends touring different attractive spots in Kigali city tour and went to the Genocide Memorial. I was taken to a testing site and the price was very reasonable, Oreste always responded promptly when I reached out them on WhatsApp, and when back in Rwanda or Uganda I’ll definitely reach out to Hermosa Life Tours family again.

Davis   –  
United States US
Visited: April 2023 Reviewed: May 30, 2023

Email Davis  |  35-50 years of age  |  Experience level: 2-5 safaris

Best Travel agency in Rwanda
5/5

We had a wonderful trip to Rwanda and had outstanding tour guides from Hermosa life tours company. Our personal guide Yves, professional, always on time and had knowledge of the country history

Fiston   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 24, 2023

Email Fiston  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing Safaris in Africa
5/5

We had the best time with Claude our Guide in Rwanda He was so attentive and listening to every little request we had. We saw so many animals and the safari completely exceeded our expectations. The big five - many lions, big groups Elephants, ..Claude can find any animal that lives in Akagera Park, We cannot say enough about Gorilla Trek just only one meter to them we were so close, we saw Chimpanzee, Golden Monkeys and Canopy adventure I highly recommend Hermosa Life Touurs and Travel The company is very reliable, easy to contact and flexible. It was a holiday of a lifetime and we are so greatful. cheers team Hermosa

Michael   –  
Australia AU
Visited: April 2023 Reviewed: May 22, 2023

Email Michael  |  50-65 years of age  |  Experience level: first safari

First Class Hermosa
5/5

The service and care of the Hermosa Tours team was next level. From pick-up to drop off, we were treated as first class travellers and have nothing but praise for them. The knowledge, skill and flexibility of our driver (Baptiste) was marvellous. We would be delighted to go again both to Akagera and with Hermosa Tours.

Aimable   –  
France FR
Visited: May 2023 Reviewed: May 20, 2023

Email Aimable  |  35-50 years of age  |  Experience level: 2-5 safaris

Great choice for Family trip
5/5

We were recommended this company by friends who did a trip to Akagera National park, the team is amazing from the planning stage, very flexible and communication is on top. Oreste and Yvonne in the office had been extremely amazing, if you are planning to visit Akagera consider them our thanks goes to the entire team

Alice   –  
United Kingdom UK
Visited: February 2023 Reviewed: May 17, 2023

Email Alice  |  20-35 years of age  |  Experience level: first safari

Gorilla Chimpanzee trek in Rwanda
5/5

I found Hermosa Life Tours and Travel and from the beginning Yvonne was super helpful and responsive, adapting our trip to Nyungwe and Vulcanoes The trip with our guide Augustin was incredible!! We got to see gorillas and chimpanzees very close, like one meter away! We also went on two amazing community walks, seeing wonderful dances and learning how Rwandan people live. We chose the midrange option for our accommodation We loved our trip and when we come back to East Africa we’ll make sure to book our trip with this company! Cheers team Hermosa

Niels F.   –  
Denmark DK
Visited: May 2023 Reviewed: May 9, 2023

Email Niels F.  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, friendly and professionel!
5/5

I had a superb experience with Musaa and John from the Hermosa Life Tours and Travel team! We went to climb/hike Mount Muhabura, and it was very exciting and super challenging.

Mengye   –  
United States US
Visited: April 2023 Reviewed: May 4, 2023

Email Mengye  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing tour
5/5

TLDR: I highly recommend Hermosa life tours. We booked the 1-day gorilla trekking program.

Oreste and Hermosa admins were very responsive in terms of communication. Also they also sent us plenty trip reminders.
The tour guide Patrick did a fantastic job. Our trip starts in the early morning at 4:30am (since we stay in Kigali and we need to arrive at Volcanoes national park at 7:30am).
The trekking requires about an hour of hiking on muddy ground. And we get to watch the gorillas close for an hour. It was all worth it.
The only downside is that the vehicle seems to need some maintenance, but our guide Patrick was resourceful enough to fix the issue.
The program finishes by noon, but it is still a long drive back to Kigali. We are very appreciative of Oreste and Patrick from Hermosa for taking us to a wonderful trip of gorilla trekking. Highly recommended experience.

Average User Rating
5.0/5
Rating Breakdown
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