Reviews

Sort By: Date Most Helpful Rating 121-130 of 144 Reviews
Judith M   –  
United States US
Visited: February 2023 Reviewed: Feb 28, 2023

Email Judith M  |  50-65 years of age  |  Experience level: over 5 safaris

High Quality Tour
5/5

Hermosa Life Tours and Travel is the BEST company I've ever used for travel. Their communication was top notch, and they always replied to my emails extremely quickly. They were easy to work with regarding any changes we needed to make including a late change request. Hermosa Life Tours made all our changes easy to do. They were flexible and helpful throughout the entire process and they checked on us during our tour to make sure we were doing well. Absolutely everything was taken care of for us, which resulted in a truly stress-free vacation without any worries. Hermosa Life Tours is extremely cost competitive, in fact, their cost for our tour was much, MUCH less than other tour companies I contacted. They are low cost yet their services and care for customers are HIGH QUALITY and they do not skimp on anything. The driver/guide we had, his name was Patrick, was a hard-working, polite, respectful, young man who we enjoyed being with and talking with during our trip. Patrick made sure we always knew what we would be doing the next day and what time we would be leaving in the mornings. Patrick was a big part of making our trip worry-free. We had no stress about anything, and because of Patrick and the itinerary that Hermosa Life Tours put together for us, we were able to relax and enjoy the Rwandan culture, the Rwandan people, and the Rwandan wildlife. Thank you so much to Hermosa Life Tours and to Patrick. You have given us memories, pictures, and videos to share with our family and friends and to have and talk about for the rest of our lives. We have no regrets about booking a tour with Hermosa Life Tours and Travel, and neither will you. So book with them now.

Kathy   –  
United States US
Visited: February 2023 Reviewed: Feb 18, 2023

Email Kathy  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly, informative, helpful. Abu (& Hermosa Travel) made our trip an absolute delight.
5/5

Rwanda is a beautiful country with friendly people and wonderful accommodations. The treks to see the Gorillas and Golden Monkeys the reason for visiting. The guides, porters, and trackers are very professional and the time with these animals was beyond description. But the real highlight turned out to be our guide, Abu. He was effiable, knowledgeable, very prompt, extremely personable, and made sure we had whatever we needed. He treated us as old friends from the moment we met him. He took us on a fabulous walking tour around Kigali. We thoroughly enjoyed our conversation and learning more the country, about him, his upbringing and his family. We were even treated to the opportunity to see his childhood home and the area where he grew up. Abu is an attentive driver, great conversationalist, enthusiastic photographer, and we are happy to consider him a friend - he really made the trip for us. Thank you!!

Napoleon   –  
Rwanda RW
Visited: October 2022 Reviewed: Dec 13, 2022

Email Napoleon  |  35-50 years of age  |  Experience level: first safari

Family appreciation for our trip
5/5

We have found this company while booking our family trip to see the gorillas and animals at akagera park, they made it in professional way, our appreciation goes to the team Hermosa Oreste, Yvonne and Patrick

Dieudonne   –  
United States US
Visited: September 2022 Reviewed: Dec 6, 2022

Email Dieudonne  |  35-50 years of age  |  Experience level: 2-5 safaris

Our 10 Days trip was amazing
5/5

We have been recommended this company by our friends from Seattle when we contacted them was so quickly organized and we visited Akagara park gorillas and chimpanzees oooh what amazing trip in trip in rwanda

Abdelaziz   –  
United Arab Emirates AE
Visited: November 2022 Reviewed: Nov 24, 2022

Email Abdelaziz  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

The team was professionals and friendly. And they were helpful

Suzanne   –  
Sweden SE
Visited: November 2022 Reviewed: Nov 19, 2022

Email Suzanne  |  65+ years of age  |  Experience level: 2-5 safaris

Very nice and friendly
5/5

I went with Hermosa both on Gorilla trekking trip and one long day safari tour. Both trips were amazing. Great experience. Both drivers were very nice and helpful and had a lot of knowledge about everything we asked. I am very satisfiend with Hermosa tours and could recommend them to everyone.

Clement   –  
Rwanda RW
Visited: August 2022 Reviewed: Nov 17, 2022

Email Clement  |  35-50 years of age  |  Experience level: first safari

Superb, we had fun
5/5

We have been in touch with Yvonne from Hermosa organizing our trip from the beginning to the end, we saw animals at akagera park, hiking busoke volcanoe and the lake kivu on Congo Nile trail we couldn't had fun without this company I will use them again. Cheers

Anna-Karin   –  
Sweden SE
Visited: November 2022 Reviewed: Nov 7, 2022

Email Anna-Karin  |  50-65 years of age  |  Experience level: first safari

Fantastic tour operator and very well organized.
5/5

It was a very nice tour. Our guide and driver Patrick was so nice and took care of us in an excellent way.

Hyacinthe   –  
Rwanda RW
Visited: October 2022 Reviewed: Nov 2, 2022

Email Hyacinthe  |  35-50 years of age  |  Experience level: first safari

Akagera Trip with my family was well organized
5/5

I can't thank enough Hermosa team for unique and memorable experiences my family had with our two days trip to Akagera we will use them again

Adams   –  
Canada CA
Visited: September 2022 Reviewed: Sep 27, 2022

Email Adams  |  50-65 years of age  |  Experience level: over 5 safaris

Professional tour company in Rwanda
5/5

Everything about the 5-day gorilla trekking and Akagera National Park tour was exceptional! Patrick was the best tour guide I’ve ever seen. His stories and his knowledge of the gorillas,Culture and wildlife safari at Akagera is something I will never forget. He took care of everything for us - accommodations, meals, transport, etc. All we had to do was just show up and enjoy the amazing experiences that awaited us.

I highly recommend booking your trip with this agency and requesting Patrick as your tour guide!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
  • 3 star 1
  • 2 star 0
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