Reviews

Sort By: Date Most Helpful Rating 21-30 of 150 Reviews
Sandrine & JP Family   –  
Rwanda RW
Visited: August 2024 Reviewed: Aug 14, 2024

Email Sandrine & JP Family  |  35-50 years of age  |  Experience level: 2-5 safaris

We recommend this Company, excellent Service
5/5

We have enjoyed traveling with this company to Akagera Park with our kids , we cannot wait to go in the next summer with our children, we saw many animals such as Lions, Hipps, Gilafes, elephants and many more ! Our Guide Pacifique was excellent in communication and time everything was well organized and we shall use them again in our next family adventure

Sal Lopez   –  
United States US
Visited: August 2024 Reviewed: Aug 12, 2024

Email Sal Lopez  |  35-50 years of age  |  Experience level: first safari

Safe, Professional and Friendly
5/5

Is well organized company that takes care of all details, we encountered a couple challenges, car was making some noise but our driver Richard was able to resolve.
I will highly recommend this company

Qi   –  
United States US
Visited: July 2024 Reviewed: Aug 8, 2024

Email Qi  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful gorilla trekking
5/5

We recently did gorilla trekking with Hermosa.
Communication with their office was always great. Our driver/guide Abou is wonderful!!

Mevan R   –  
United States US
Visited: July 2024 Reviewed: Jul 24, 2024

Email Mevan R  |  35-50 years of age  |  Experience level: over 5 safaris

Organized, thorough, professional
5/5

Excellent at communicating with me in a timely manner. The driver was knowledgeable and very accommodating. He drove safely and was a lot of fun. Rwanda overall is an excellent location for any westerner visiting East Africa for the first time since the infrastructure and organization is excellent. 10/10 from me.

Glynis   –  
Australia AU
Visited: July 2024 Reviewed: Jul 21, 2024

Email Glynis  |  50-65 years of age  |  Experience level: 2-5 safaris

The tour operator was very good and they ensured I was able to have a wonderful experience.
5/5

I loved seeing the rare golden monkeys in their natural habitat in the Volcanoes National Park in Rwanda. I was also very impressed with my fabulous guide/driver Pacifique who was a delight to spend time with. I would thoroughly recommend this tour and my guide.

Frank   –  
Ethiopia ET
Visited: July 2024 Reviewed: Jul 19, 2024

Email Frank  |  20-35 years of age  |  Experience level: first safari

Memorable Experiences in Rwanda, we Couldn’t ask more ! All the best Team Hermosa
5/5

Our Gorilla trekking experience with this company was a wooooow ! We couldn’t get closer to the Famous mountain Gorillas without their knowledge. From the beginning we were advised on the booking process and payment and there was no disappointment at all , we also enjoyed Golden Monkey Trekking and unique Rwandan culture at culture center in Kinigi! We already miss this beautiful country and we shall definitely bring our family and friends to see Rwanda.

Christian   –  
Ethiopia ET
Visited: July 2024 Reviewed: Jul 19, 2024

Email Christian  |  20-35 years of age  |  Experience level: first safari

Professionalism at its best- Highly recommend Hermosa company
5/5

We have booked Hermosa for our trip with our friends in June and our guide Damascene was very friendly expert in sporting animals in Akagera Park, we Lions, elephants, Leopards, Hippos and many more ! Doing a morning boat cruise when you are in Akagera is highly recommended. We plan to go for other parts of Rwanda including Gorillas in Virunga , we miss Rwanda and we will ask Damascene as our Guide. Cheers

Carol   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 14, 2024

Email Carol  |  50-65 years of age  |  Experience level: first safari

Friendly and efficient organisation
5/5

Our trip to Rwanda was primarily to visit the mountain gorillas, which we did and loved. But Hermosa also arranged us the golden monkeys hike, the cultural centre visit and the Dian Fossey conservation centre visit.
From booking with Hermosa - special mention to Eric who sorted everything - through to the trip and our departure, the team were fabulous. Really efficient and clear with what was being offered and the costs involved. Our driver/guide named Pacifique was lovely, very friendly and knowledgeable about his country and took great care of us at all times.

Emmy Family   –  
Rwanda RW
Visited: July 2024 Reviewed: Jul 13, 2024

Email Emmy Family  |  35-50 years of age  |  Experience level: 2-5 safaris

Thank you,Thank you for your Professionalism
5/5

We cannot thank you enough Hermosa Company for Family akagera experiences we couldn't get closer to Lions without you and our kids will remember this , we have been going to the park ourselves but now ooooooo unbelievable our Guide Damascene did all the best to find animals we shall definitely tell our families

Jessica   –  
Ethiopia ET
Visited: July 2024 Reviewed: Jul 10, 2024

Email Jessica  |  20-35 years of age  |  Experience level: first safari

Amazing Trip
5/5

We have booked this company for our Akagera Safari and everything went smoothly! Highly recommended and we shall use them again.
Eric from the office was fantastic and quickly answered all questions on time.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 148
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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