Reviews

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Joseph   –  
United States US
Visited: June 2024 Reviewed: Jun 25, 2024

Email Joseph  |  50-65 years of age  |  Experience level: over 5 safaris

Hermosa Life Tour in Rwanda Changes Lives!
5/5

What an amazing experience getting to know Rwanda and her beauty through the eyes of Yves, our dependable guide and driver from Hermosa Travel.
To post this review is not only an honest account of our group’s experience but also a note of special thanks to Oreste, the owner of the agency, and Yves, our trusted guide and friend. They are the heroes of this story.
Our adventure begins with the usual boring story of flight delays, missed connections, overnight layovers in far-off countries, and finally Kigali, the capital of Rwanda. Our traveling companions were not so unlucky and arrived in Kigali on time for a nice stayover in the Radisson Blue Hotel. The following morning, they were met by Yves, who drove them 3 hours to Akagera National Park where we were staying. He returned to Kigali airport and picked us up later that night only to drive back yet again to Akagera. That’s over 12 hours of driving time for one man and all in one day! We arrived at the park late that night after everyone had gone to bed. We were not aware of it at the time but the gates to the National Park were closed for the night and Oreste was able to get someone to let us in and escort us to our lodge. I can’t imagine this was easy. We arrived at the Ruzizi Tented Lodge around 10:30 pm and the lodge served us a hearty and delicious African dinner. We crashed in our luxury bivouac complete with a full shower and facilities to the sound of a cacophony of hippos, monkeys, birds and insects. Our couple of days in Ruzizi and the Akagera park were filled with safaris, where we saw giraffes, lions, zebras, baboons, elephants, antelope, Cape buffalo, rhinos, warthogs and an amazing variety of fowl. Our meals at the lodge were always well prepared and the staff couldn’t be kinder. We didn’t know it yet but this Rwandan kindness was to be our experience everywhere in Rwanda from the first day to the last.
We then travelled to the Volcanoes National Park and after a moderately difficult trek through mountain jungle had a life altering opportunity to personally interact with a large family of Mountain Gorillas. As fate would have it, we were part of a group of a 8 who were taken to see the Pablo Family Group, which are the progeny of Dian Fosse’s original study group in the 60’s. One of the female gorillas even tapped me playfully as she walked inches by me! This highlight experience was followed by many excursions to see Chimpanzees, Golden Monkeys, Veviter monkeys, Colobus monkeys, Mountain monkeys, and baboons. It was a primate paradise! We stayed at many luxury hotels, including the Bishops House which was a fully restored colonial era mansion once inhabited by the Bishop of Kigali (who we actually saw while guests at Serena, a hotel along Lake Kivu) and the Cleo Lake Kivu Hotel, a gorgeous six star resort hotel on south Lake Kivu with stunning views. By this time we are used to the mind blowing beauty of Rwanda, with rolling mountains of verdant green, and people, beautifully dressed, walking everywhere, going about their day and interacting with each other. There were few cell phones with their distractions and little traffic, although traffic jams are ironically common since the roads are single lanes and must accommodate throngs of people carrying supplies and produce up and down mountain roads. We visited coffee and tea cooperatives. We went fishing with local fishermen and hiked up an Island mountain surround by thousands of fruit bats. We met some amazing people, including Sandra, a guide to our fishing experience who has big dreams, speaks English with an American accent and left a mark on our heart. This lovely adventure obviously wouldn’t have been possible without meticulous and careful planning from Oreste or without the steady confidence and alertness of Yves. We can’t begin to thank them enough for one of the best trips of our lifetimes. We learned so much, always felt safe and pampered, and fell in love with Rwanda. We will be your ambassadors for life. P.S. We love our four T-shirts with the cool Hermosa logo. Thank you!

Milton   –  
United States US
Visited: June 2024 Reviewed: Jun 24, 2024

Email Milton  |  50-65 years of age  |  Experience level: first safari

Hermosa is professional, dependable, and responsive.
5/5

Yves, our guide and friend, picked us up at the airport and drove us for two weeks on a wonderful trip around most of Rwanda. Rwanda is a beautiful, green , mountainous place. We saw gorillas, giraffes, rhinos, hippos, several kinds of monkeys, chimpanzees, zebras and much more. Hermosa and Yves were very responsive to our questions and needs. I was very comfortable and felt safe and secure throughout the trip. We stayed at higher end properties and there are more expensive and less expensive options available. I highly recommend Hermosa Life Tours and Travel.

Tony   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 23, 2024

Email Tony  |  50-65 years of age  |  Experience level: 2-5 safaris

Very reliable and responsive - did what they said they would do.
5/5

I organise golden monkey trekking innVolcanoes National Park Rwanda through Hermosa. They were always very quick and efficient with their responses and the trip was a success.

Dominik   –  
Germany DE
Visited: May 2024 Reviewed: Jun 10, 2024

Email Dominik  |  20-35 years of age  |  Experience level: over 5 safaris

Great and reliable tour operator
5/5

We did the 1D Mount Bisoke hike with Hermosa.
The communication before was very clear. We fully transferred the money to Africa before the tour start with no problems.
Early in the morning, we were picked up in Kigali by Pacifique and really enjoyed the long drives with him, being very entertaining, interested and knowledgable - highly recommend him as a guide!
After a long day of hiking and driving, we were dropped of at the hotel again. The experience was exceptional, we would go with the conpany and Pacifique again.

Kathy   –  
United States US
Visited: April 2024 Reviewed: Jun 8, 2024

Email Kathy  |  Experience level: over 5 safaris

Hermosa is very professional and reliable
5/5

My husband and I were in Rwanda on an extended visit and we chose Hermosa for our first safari in Akagera due to their good reviews. We were completely impressed by their responsiveness to start with, and found them both incredibly professional and reliable. We have since had several more trips by them both in Rwanda and Tanzania, and they have never disappointed.

Eden Sam   –  
United Arab Emirates AE
Visited: May 2024 Reviewed: Jun 1, 2024

Email Eden Sam  |  35-50 years of age  |  Experience level: 2-5 safaris

Our memories in Rwanda
5/5

We are happy to select Hemosa Life Tours as our Tourism company to explore Rwanda as friends, we picked them from Dubai and we really enjoyed our stay in Rwanda, what a wonderful moment with our Guide Pacifique , we saw animals as much as we could bet of him. He is so professional and patient he responded all our questions and needs on time and the office team was very active to respond and their mode of payment was friendly compared to others. We recommend

Roberto Family   –  
Rwanda RW
Visited: May 2024 Reviewed: May 25, 2024

Email Roberto Family  |  35-50 years of age  |  Experience level: 2-5 safaris

Our Kids enjoyed Akagera Safaris
5/5

We couldn't make it without having Hermosa Life Tour. Our Kids saw many animals such Lions, elephants, Gilafes, hipps and many more. Our kids are asking to go back in holidays, thank you Oreste Our day trip was amazing

TT   –  
Hong Kong HK
Visited: May 2024 Reviewed: May 24, 2024

Email TT  |  35-50 years of age  |  Experience level: over 5 safaris

Damascene is a great guide
5/5

We visited the Akagera National Park in Rwanda with Damascene from Hermosa Life Travels and had a wonderful time. Damascene is friendly and helpful. He is also professional with deep expertise in finding animals- he had spotted two lionesses lying down amongst yellowed tall grass about 5 mins into the game drive in the park- and this is after we had an 4:30am start and a 2 hour drive.

Damyan   –  
Germany DE
Visited: May 2024 Reviewed: May 20, 2024

Email Damyan  |  35-50 years of age  |  Experience level: first safari

Easy to communicate and give extensive knowledge about all topics
5/5

Communication is great, on time with the promises, excellent service and reliable. Please make sure to bring new dollars because otherwise there is extra charge in the banks and you will spend more than you planned.

Cherielyn Tundag   –  
Philippines PH
Visited: March 2024 Reviewed: May 19, 2024

Email Cherielyn Tundag  |  35-50 years of age  |  Experience level: first safari

Perfect In everything, Memorable Holidays
5/5

The four day trip to Rwanda exeeded our expectations, perfect from the beginning to the end. Not only the car and equipment, especially the very knowledgable and friendly tour guide, but also the excellent choice of locations and perfect organisation leave not other choice than awarding the highest possible score and most importantly we mer Gorillas in the Jungle! Highly recommended

Average User Rating
5.0/5
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