Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 145
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 147 Reviews
Laura   –  
Finland FI
Visited: January 2024 Reviewed: Feb 1, 2024

Email Laura

The review below is the personal opinion of Laura and not that of SafariBookings.
Nice safari, tour guide was not the best
3/5

You get what you pay: amazing safari with beautiful landscapes! Saw so many beautiful animals, dream come true! I attended alone as a woman and I felt safe the whole time. It was very easy to communicate with them in advance via email.

However, I would maybe choose another tour operator since my guide was not the best. Our car broke down during safari and the guide was not that informative about the situation. He didn't listen my hopes (only thing I asked was that could we be back at the hotel 5 pm, didn't work....). I think for over 400 euros you are supposed to get what you ask. Btw, I asked these beforehand via emai and then they said that 5pm is just fine, just communicate with the guide but that's not how it went...
All in all, there are many tour operators and all of them offer the beautiful scenery and animals so you are gonna get better guide somewhere else. :/

GBG   –  
Dominican Republic DO
Visited: August 2024 Reviewed: Aug 17, 2024

Email GBG  |  50-65 years of age  |  Experience level: first safari

Very professional, serious and willing to accomodate.
4/5

Hermosa travels was excellent from the get go. Due to bank logistics, the date for rwanda gorilla trek filled up, but they accommodated an uganda trip that they dont usually do brcause i asked for it, and even refunded me cash. Everything was great and extremely professional.

Beka   –  
Canada CA
Visited: October 2024 Reviewed: Nov 21, 2024

Email Beka  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

I had an amazing experience with Hermosa life tours and travel, I would never work with another travel company again.

Their communication skills are impressive and their service is definitely worth the money .
I would recommend if you want to have good time and reliable company

Thomas   –  
Austria AT
Visited: October 2024 Reviewed: Nov 10, 2024

Email Thomas  |  50-65 years of age  |  Experience level: over 5 safaris

The best gorilla experience ever
5/5

We went gorilla trekking in Rwanda at the end of October 2024. This highlight came at the end of an exceptionally beautiful trip through the country. Thanks to our driver “Diddie”, we were able to experience the country and its people in their most beautiful form. We were able to experience chimpanzees up close in Nyungwe National Park. We had a wonderful trip along Lake KIVU and always had friendly contact with the people in the country. But the highlight was without doubt the trek to the gorillas. After an hour and a half walk through the rainforest of the Virunga Mountains, we were able to experience a family of 23 gorillas up close and personal for over an hour. I would describe this experience as the highlight of all my wildlife experiences and would never want to miss it. Thanks to Hermosa Travels and especially our driver Diddie, our trip in Rwanda will remain an unforgettable experience

Nora Lindberg   –  
Sweden SE
Visited: July 2024 Reviewed: Nov 5, 2024

Email Nora Lindberg  |  35-50 years of age  |  Experience level: first safari

Unforgettable memories in Rwanda
5/5

We have have enjoyed our Gorilla Trekking experience in Rwanda with Hermosa Life Tours, from the office our contact person was Eric and he did a great job to put together our Itinerary with modifications all the time as requested. When we meet our guide Pacifique, the Joy started from there, he helped to discover the country Chimpanzee trek, Canopy in amazing Nyungwe forest, lake Kivu and we had a chance to meet Gorillas in Person in the Volcanoes National Park, selected lodges were amazing we miss Rwanda, and we will definitely recommend this agency to our Friends. Kudos Hermosa Life Tour company

Nikki Robertson   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 18, 2024

Email Nikki Robertson  |  20-35 years of age  |  Experience level: first safari

Amazing trip with Hermosa Life
5/5

My partner and I booked a 5 day trip with Hermosa Life to visit both Uganda and Rwanda. The whole experience was great right from the start when we were booking the trip. We had many activities we wanted to include (gorilla trekking, golden monkeys, chimpanzees) and Hermosa were fantastic at creating a bespoke itinerary which included everything we wanted. We spent a night in Uganda in the Bwindi Impenetrable Forest, then drove back through Rwanda, taking in Volcanoes National park and Nyungwe National park as well. The accommodation that was booked for us was all great, in good locations with good food as well. We are both vegan and every place we stayed were able to accommodate our diet, and even made some adjustments to make sure we had something suitable for our packed lunches. Our driver (Gordon Gongo) was fantastic, very fun and knowledgeable and was able to answer all of our questions about the countries we were visiting. We would love to come back and when we do, we will use Hermosa Life again.

Ellis   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 18, 2024

Email Ellis  |  20-35 years of age  |  Experience level: first safari

Incredible - fantastic itinerary and the whole experience was seemless
5/5

My partner and I did a 5 day Rwanda/Uganda tour with Hermosa Life, capturing Gorillas in Uganda and then Golden Monkey and Chimpanzee in Rwanda. There was a lot of travelling but that was through our choice of itinerary. Our driver (Gordon Monday Gongo) was fantastic; really knowledgable and friendly, he even suggested additional museums to stop at on our final day so it wasn't just a long journey back to Kigali. I couldn't fault the communication from the booking process all the way to being picked up from our hotel in Kigali. The accomodation throughout was really good, the meals weren't included and cost around $70 per day for the two of us which we felt was reasonable as the quality was really high.
Definitely a company (and itinerary) that I would recommend to a friend.

Simone   –  
Australia AU
Visited: October 2024 Reviewed: Oct 15, 2024

Email Simone  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Service from Hermosa Life Tours and Travel
5/5

Hermosa Life Tours and Travel are outstanding. We had a fabulous five day trip with everything very well organised. Oreste and Eric were excellent to deal with an assisted us with all our questions to make the most of our time in Rwanda. We had a wonderful guy Didi who looked after us superbly for five days and made sure we were comfortable and accommodated. He was always willing to assist and no request was too difficult. We were sad to leave him on the last day. I cannot recommend Hermosa Life Tours and Travel highly enough. Visit Rwanda. It is a remarkable country and the gorillas are so very special.

Raj Regis   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 2, 2024

Email Raj Regis  |  35-50 years of age  |  Experience level: 2-5 safaris

Reliable Travel Agency and Professional Guide
5/5

Thank you Hermosa Company, thank you for our successful trip , we appreciate your professionalism, prices, Guides and Beautiful Safaris Vehicles, we highly recommend your services. Cheers

Andrew   –  
France FR
Visited: September 2024 Reviewed: Sep 30, 2024

Email Andrew  |  50-65 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

Our driver was excellent and then tour organized without a hitch

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 145
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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