Our Head Guide Nico and our Signature Hot Lunches
Unlimited Expeditions: The Soul of Tanzania
- Office In:
- Size:
- 10-20 employees (Founded in 2015)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $400 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
It felt like an ad hoc freelance organization, thrown together from far away, without care.
The up front communication was relatively professional, but as soon as the trip started so did the problems. We sat in our hotel lobby in Moshi at 7am waiting for the pick up. We were the only guests in the lobby, but the driver was sitting in his van outside, instead of looking for us. The van had no markings to indicate it was from Soul of Tanzania. After about a half hour, he finally came inside and found us, and we were transferred to a safari truck in Arusha, again with no company markings. It seemed to be freelance, arranged ad hoc, and the results felt the same. Our contact at SoT, Jose, when he finally replied later that morning about our pickup issues, wasn't even apologetic. "I was informed by my operations team about the misunderstanding and I am glad that everything was sorted out."
In the truck, when we started seeing animals and asked for the binoculars that were included in our tour, we were told they were broken. Luckily we had brought one not very good pair from home, and had those to share between us. The driver found a pair at the camp that night.
Our driver drove slow on the public roads, when other trucks were all passing us (not a great feeling after a late start thanks to the pickup "misunderstanding"). On the other hand, he flew on the park roads, shaking the truck apart, with thick layers of dust coming in his open windows. We had to ask him to stop when we saw animals. On the first day we noticed that each time we asked him to stop, he would take out his phone and be playing on it until we said "ok, we can go". After asking him to be more involved, thankfully he stopped doing that and told us a bit about the animals.
At the end of a particularly long day, with a morning game drive in Manyare and then drive to the Serengeti, he couldn't find our camp. The sun set, we were exhausted, and we were still in the truck. I was trying to use google maps to help find a tented camp. Eventually we found a park staff camp, and got directions from them to find our camp. We checked in after dark, ate, and slept asap, to get up at 4am for the hot air balloon. Imagine our dismay when, the next night going to a different camp, we were lost again. We stopped at 2 very nice camps, and the 2nd camp let us use their toilet and sent one of their staff with us to show him the way. It seemed like a tiny amount of preparation could have avoided both issues, and especially after it happened the 1st time.
We saw the big 5, and a lot of of animals and beautiful sights, but we couldn't help but feel that we were an afterthought, just thrown into any car with any driver, and when the inevitable issues arose, we didn't find they had any interest in admitting mistakes or making them right. I thoroughly recommend doing a safari in Tanzania, just not with Soul of Tanzania.
MA
Email Kamil | 20-35 years of age | Experience level: first safari
Once in a lifetime experience !
Everything was perfect ! We were with Ezekiel and he was one of the nicest person I have ever met. He was absolutely perfect as he was kind, gentle, patient, helpful and always being attentive about all our requests. Thanks to him, we were able to see every animal in its natural habitat and we couldn’t be happier to witness this great experience ! He was always trying to find animals so we can have the best shots and to be the closest to the animals. We were able to see lions, cheetahs, group of elephants coming by our car and I think we were really lucky to have him as he was always trying to get us the best food ever ! Thank you so much for this experience, it was amazing, I recommend anyone doing this safari with Ezekiel !
Email Sonia & James | 50-65 years of age | Experience level: first safari
Amazing 4 night safari with Frances!
My husband and I had the most wonderful 4 days visiting the above parks. From the initial contact with Jose who arranged this bespoke trip, to Frances our amazing guide and driver for the 4 days, everything was memorable and perfect!
We saw all the big 5 (and close up!) and lots more! Frances was knowledgeable, very experienced, great driver, caring, flexible and funny!!! The accommodation recommended for our budget and food exceeded our exceptions!
Highly recommend this company! Asante Sana Soul of Tanzania, we will never forget our trip!
Email Catherine | 65+ years of age | Experience level: over 5 safaris
Best tour operator in Arusha
Soul of Tanzania must be the best tour company based in Arusha. I contacted them over 4 years ago and Jose was our coordinator. He responded almost immediately to all my enquiries and we formulated a 13 day safari that proved to be way beyond our expectations. Unfortunately Covid and a family wedding meant that the trip was delayed for so long.
If you’re thinking of booking with them do not be afraid to wire money to the company, they held our considerable deposit for over three years and assured us it would be ok. Jose was always able to reassure and rebook all the accommodation near the time.
Flying into East Africa from London we decided to fly to Nairobi and spend a night at an airport hotel. As there were 4 of us, me, husband and two adult sons I opted to do a road transfer to Arusha. Jose had organised a pickup with the Kenyan sister part of Soul of Tanzania. The driver was right on time for the interesting journey to the border at Namanga where they changed drivers. What a difference between Kenya and Tanzania, we were glad to leave the overpopulated, refuse strewn and terrible roads in Kenya and enter Tanzania with its great infrastructure and happy friendly people.
We spent two nights at the Hatari Lodge in Arusha Game Park just relaxing and watching the wildlife that passed by the decking. Our driver returned to pick us up to take us into Arusha for a transfer to our safari vehicle and guide, Wilson.
Wilson has been a guide for over 20 years and obviously respected by all the other guides and people at the different lodges and camps we stayed in. He was so knowledgeable in everything, not only all the game and birds but plants, trees and geology. He instinctively knew where we would find the elusive Rhino and we witnessed the exceptionally rare sight of two Leopards in adjoining trees in a stand off with a Lion. Wilson also had a great sense of humour that fitted in with all our requests and laughter. I think he got the measure of us when we asked to stop at a supermarket to stock up on beers to accompany the wine and hot food served at our lunch stops where he found less busy places with beautifully clean toilets.
We spent two days in Tarangeri National Park with its huge herds of elephants and buffalo and nearly all the big 5 game. Two nights in Lake Manyara Game Park which is set between the Great Rift Escarpment and the lake with its lush dense forests and is a bird lover’s paradise. One night on the rim of the Ngorongoro Crater after spending the afternoon in the Crater which was amazing. Three nights in Central Serengeti with its vast open plains with ribbons of rivers that attracted huge herds of Hypo’s. Our last three night were spent at the Acacia Migration Camp. We were about one week to early to witness a Mara River crossing but we did see the the amazing sight of thousands of Zebra and Wildebeest in the Great Migration. On our last full day we were up very early to see the African dawn, don’t miss it, it’s so beautiful. We also sat in chairs right next to the migration for nearly two hours drinking the last of our beers. What a fantastic end to our safari.
Our last day Wilson took us to Kogatende air strip for the flight back to Arusha and onward road transfer to Nairobi airport.
This was undoubtedly the best holiday we have ever had, yes we did see the Big 5 game but it was just a part of all the wonderful experiences we encountered. I would like to thank Jose for all his help in organising it. Also a special thanks to Wilson who made each day special in different ways. Asante Sana
US
Email Grant | 50-65 years of age | Experience level: 2-5 safaris
Trip of a lifetime with service that exceeded expectations. WOW
We received three quotes as suggested and went with soul of Tanzania because of the prompt responses from Sandy. The trip was arranged and went off without a hitch. Our guide Walter was outstanding and delivered the big five many times over. The accommodations and food were great. We did the 8 day Serengeti Safari with Zanzibar beach extension. The three nights at Nugwi Dreams was the perfect way to unwind before our trip home. We went as a group of five and all left with a deeper appreciation of Tanzania and its culture. We would definitely suggest a trip with SOT and Walter to our friends and family.
US
Email Ryan | 35-50 years of age | Experience level: 2-5 safaris
Reliable and friendly!
Soul of Tanzania is an excellent company. Our trip was very well-planned and our guide, Eli, was terrific. He went out of his way to find animals and make our experience unforgettable. I would recommend this company without reservation to anyone wondering which of the many companies to contract for your safari.
US
Email Jordan Brothers | 20-35 years of age | Experience level: first safari
Best Experience Of My Life
My husband and I booked a 5 day safari and 4 days in Zanzibar with Exclusive African Safari and I can not express how life changing and absolutely wonderful our trip was. Marta communicated with me promptly for over a year while planning this trip. Each time we were transferred from one lodge to another or from the airport our drivers were on time and so friendly. I was never worried about being late to anything and never had any stress about our trip. We were always well taken care of and had access to water and food. Our Guide Stanley was and still is without a doubt the best guide in Tanzania. Professional, welcoming, knowledgeable and genuine are a few words that describe who he is as a person. Stanley is now one of our life long friends. My husband and I will certainly be visiting Tanzania again and will only be under the guidance of Stanley. He knows the national parks like the back of his hand and can navigate them efficiently to ensure that you experience each park to the fullest. He is very receptive of your desires and will do all in his power to get you in the right place at the right time in order to enjoy the wildlife. Stanley has a passion for the country, the profession, the animals, and the experiences for his guests. If you are ever having doubts about going on safari because you are unsure about who your guide will be, please reach out to Exclusive African Safari regarding Stanley. I promise you will not be disappointed, you may even make a fried like we did :)
PT
Email Sara M | 35-50 years of age | Experience level: first safari
Once in a lifetime experience
Great service from the first moment. SOT came recomended from friends and we would most gladly do the same and highly recomend it.
Jose C our journey designer was always helpful and guided us putting together our safari days and also our pre safari stay in Zanzibar.
Thank you to Jose for the patience throughout our decision making, doubts and alterations;)
All worked out well, transfers and pick up drop off timings always on schedule.
We would also highly recommend our guide, Peter.
The game drives were spectacular we were able to see 4 of the big five (no Leopard unfortunately). Peter was fantastic, very easy going/hakuna matata and answering all our ‘very good questions’;)
He was an amazing company throughout the 3 days and a precious part of our experience telling us all about the areas animals and local culture.
US
Email Heather | 35-50 years of age | Experience level: first safari
A dream come true!
Soul of Tanzania delivered a perfect and unforgettable “trip of a lifetime” for us. I have been dreaming of going on safari in the Serengeti since I was a little girl and had very high expectations for this trip, all of which were exceeded. Soul of Tanzania quickly stood out as the company we should book with because they had prompt replies, a friendly demeanor, and higher level of customer service and detail than any of the other companies we were in communication with.
Our journey designer, Marta, was incredibly patient with us while crafting the vacation of our dreams and answering all our questions. To say I’m a planner is an understatement… our first contact with SOT was well over 18 months before our actual trip and Marta honestly must have answered a million questions!
We decided on a one-week northern circuit safari with a beach extension in Zanzibar. We started in Tarangire, went to the Serengeti next, and ended at the Ngorongoro Crater. Our guide, Francis, was a perfect fit for us, and did everything he could to ensure we were having a great time and were well taken care of. He is personable, cheerful, and very knowledgeable. It was clear he genuinely loves his job and was committed to making the trip special for us. Each morning we would be greeted with a high-five or a hug, and at the end of day he would review the plan for the following day so we would know what to expect. As someone who normally coordinates vacations and trips, I felt completely at ease and confident in Francis handling all the logistics once we arrived and was able to completely relax and unplug without worrying about anything. The sights were beautiful, the animals were abundant, and the entire experience was like a dream.
The accommodations we selected for the trip were all incredible and top notch! Arusha Villa Karamu Coffee Estate, Tarangire Nimali Camp, Melia Serengeti, Karibu Lions Paw, and Melia Zanzibar.
THANK YOU, FRANCIS AND MARTA!!! We are forever grateful to you both and look forward to our paths crossing again in the future.
Heather + Ben
US
Email Sharon | 20-35 years of age | Experience level: 2-5 safaris
Amazing 5 days
When planning for our Africa trip we read about Soul of Tanzania online and really liked the details they’d provided for their tours. We got in touch with them and our Journey Designer, Hugo replied super promptly.
Hugo took all our details to ensure that things were smooth for us from when we land to when we take off. He also helped customise the trip for us including the hot air balloon ride. The planning stage was great - Hugo gave us the best price and also gave us all the hotel booking confirmations as soon as he booked them!
When we arrived in Tanzania everything was smooth. Our picks ups from and to the airport were prompt and I appreciate how they reached almost half an hour in advance.
Our safari guide Francis was amazing - he made sure to show us everything we wanted to see. He understood that we were okay with waking up super early to maximise the day, and made sure to be there promptly. He had a lot of information about animals as well and we felt really comfortable with him! He asked around to ensure that we’d see a leopard and drove us out to see the migration as well! He planned for all the safaris really well making sure to maximise our permits!
On our last day back to Arusha he took us to the best spots to buy souvenirs as well! Everyone should ask for Francis as he made the safari super enjoyable for us.
One of us had an early morning flight and we were worried as no cab details were given to us, but Francis completely handled that and we felt assured that the pick ups would arrive on time - and they did!
Our safari meals were great - hot food and great local wine. The lunchboxes were also a great way for us to sit by animals and have a meal. This helped us especially when we were waiting by the leopard hoping for it to move - by the time we had lunch the leopard moved around helping us take great photos!
Each stay was great as well - we stayed at Kilimamoja, Nimali, and Karibu Lions Paw. Each place took special care of our dietary restrictions which Soul of Tanzania had already communicated. They took care of our very early wake up calls as well.
Special call out to Nimali Serengeti though - the staff there made us feel like home! Carlie felt like a friend, and their chef Walkin was brilliant. Peter took care of us really well as well - and didn’t hesitate when we asked for a super early 4am wake up call! We met their head safari guide and he was super knowledgable and experienced too!
When we got back to our room the second day all our laundry was ready and folded and we were so grateful that we didn’t have to remind them. Would definitely recommend Nimali to everyone for the great dinner, service, and location!
Kilimamoja had the best breakfast hands down - and their chef made sure to introduce us to local delicacies as well. The lunchbox they prepared for us was the best too! Special call out to Zechariah, for arranging everything so wonderfully and taking custom orders for our lunchbox!
Would definitely recommend Karibu Lions Paw for anyone visiting Ngorongoro as the proximity is amazing!
The hot air balloon company - Serengeti balloon safaris - was great as well. We had to reach super early in the morning but they were ready for us with ginger coffee! The ride itself was really smooth as was take off and landing! Our pilot Jonathan showed us animals from the ride as well and he took the best route giving us the best visibility. We even saw a serval cat hunting! The breakfast after was surreal - to be eating with giraffe walking around in front of you!
Really appreciate how Soul of Tanzania picked such wonderful choices for us, how prompt they were on ground, and how great their guide Francis was! Once we landed in Tanzania we didn’t have to worry about anything - they took care of everything in the best way!
Id def recommend Soul of Tanzania to all my friends!