The Tailormade Africa team - Cape of Good Hope SA
Tailormade Africa
- Located In:
-
United Kingdom
- Size:
- 1-5 employees (Founded in 2015)
- Member Of:
- ATTA, SATOA, ATOL & Fair Trade Tourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $126 to $1,888 per person per day (USD, excl. int'l flights)
Reviews
Email Hugh & Emily | 20-35 years of age | Experience level: first safari
Tailormade is exactly it.
After getting a few quotes and itineraries for our Safari & beach honeymoon from elsewhere, we stumbled across Rob and the team at Tailormade Africa. From the moment Rob started talking, we knew he was an absolute expert in his field. He was very open and honest about the value proposition offered by some of the other itineraries presented by other suppliers, but also had extremely valuable additional context on various locations that other operators hadn't mentioned. For example, Rob informed us that one of the camps we were considering had just recently started a huge road construction project nearby, which had displaced a lot of the wildlife from the wider area. This wasn't mentioned by other suppliers, and wasn't readily discoverable from reviews or information online. Lo and behold, on our way back to the airstrip at the end of our fantastic trip, we drive down a very wide road, under construction, with no animals in sight... and then the camp we had considered with another supplier! That would have been a very disappointing mistake, and one that required an up-to-date expert on the area like Rob to identify. His knowledge of the various camps and areas is clearly extensive, as we mentioned each camp suggested in other itineraries by name he was able to immediately place them and comment on the various amenities - only possible when you're truly familiar with the various camps and locations. He very carefully listened to what was important to us, and provided us with a number of options to help us identify what was most important to us, and what budget was needed to give us the best value for money and what we were looking for. And the trip we ended up with was perfectly tailormade for us - the exact experience we hoped for, excellently delivered. Throughout the whole planning, booking, traveling and returning process Rob was extremely communicative, providing support in advance of arriving with the camp and resort, and then assisting with the remaining admin on our return. An absolutely incredible service all round! We've already encouraged a friend to book with Rob, and will hopefully be doing so again ourselves very soon!
Email Lindsay | 35-50 years of age | Experience level: 2-5 safaris
Amazing holiday, fantastic support!
Despite relatively short notice Rob pulled us together an amazing itinerary; we had the best time! I can’t recommend highly enough.
Email Tiffany | 35-50 years of age | Experience level: 2-5 safaris
Superb service from start to finish!
It had always been a dream of ours to visit Madagascar and Tailormade Africa really made our dreams come true and more!
Although we knew we wanted to visit Madagascar and all it had to offer, we had an obstacle in our way......we wanted to see as much as possible but were limited to the amount of time we could take away from work.
As mentioned, we had always wanted to visit, but we were unsure of where to start and what to do - with so many beautiful parts to the country and different landscapes we were overwhelmed........enter Tailormade Africa!
We contacted them way back in 2022 to book a holiday of a lifetime to Madagascar in 2024. Even though we were looking to book so far in advance, this didn't discourage Rob and the team from doing their utmost best to secure costs and dates for us. They made recommendations on how to get the most of Madagascar with our restricted time all whilst ensuring that we weren't spending more time travelling than we were enjoying our holiday!
After initial contact, we had a 121 conversation with Rob so that he could get to know us and understand our personal travel style and based on this, he was able to happily provide multiple itineraries and hotel choices as a starting point for us to peruse and give us an idea of what's possible, available and different budgets. We were then able to 'pick and choose' and 'mix and match', really ensuring that our holiday was 100% tailored to our needs and wants. No matter how many times we went back and tweaked the different itineraries it was never too much trouble for the team!
Throughout the 2 years between booking and actually travelling, the team kept in contact with any updates, and amendments we wanted to make were handled with straight away - including an extended break to Kenya prior to arrival in Madagascar - nothing was too much trouble!
Prior to travelling, we had another 121 call with Rob to go over our plans a final time and to answer any last minute questions - this is a really nice touch. Tailormade Africa also make themselves available to you for the duration of your holiday too - just in case of any mishaps or information you might need while you're away.
The personal touches that were made throughout our stay at each location were second to none (so much time had passed from booking to travelling that we actually ended up getting engaged and married in between so made Madagascar our honeymoon). At each location we stayed at, the staff had prepared something special for us as a honeymoon treat - and this was all down to Tailormade Africa's organisation and the great relationships that they have with their teams on the ground.
It really was the holiday of our dreams and we couldn't have asked for more - all thanks to to the Tailormade Africa team!
Their customer service didn't end there though......even when the trip was over and we were back to reality, we had a final 121 call with Rob which gave us to opportunity to tell him all about our adventure and provide feedback.
Absolutely 5 star service from everyone and we will definitely be using Tailormade Africa again for our next African adventure!
Email Kanav | 35-50 years of age | Experience level: first safari
Rob is very knowledgeable and planned a great trip for the family!
Great experience working with Rob from Tailormade Africa. Planning started with a call with Rob who spent time to understand what type of trip we were looking for and what interests we had as a family. Rob’s knowledge of African safari’s came across on the call and carefully explained the different destinations and he then came back to me with an itinerary with a few options. Haven chosen what we wanted we then eagerly anticipated the trip. Rob and his team were there for any last minute questions and were available through the trip via WhatsApp which was very reassuring.
The trip itself was amazing and the itinerary planned by Rob was great and everything ran super smoothly!. Definitely a holiday to remember and not sure how we top that now! Highly recommend Rob and Tailormade Africa to anyone else looking for a great safari adventure.
Email beverley | 50-65 years of age | Experience level: over 5 safaris
Africa Safari Expert
I contacted Clyde at Tailormade Africa to plan an African safari trip for my family who had never done a safari before.
He gave us a few options to consider which were within our budget, which would be suitable for my family, and also myself having done several safaris. There was no pressure to book and Clyde was happy to answer all my questions re country and camp options, and then fine-tune our trip. His knowledge is clearly very extensive, plus he used to be a safari guide.
Tailormade Africa do not charge you more than if you book direct, BUT you get all their expertise for free.
We had an amazing Zimbabwe trip which my family loved, and they are looking forward to going on their next safari!
My husband and I are now looking forward to our Rwanda trip booked with Clyde.
I have no hesitation in recommending Tailormade Africa.
CH
Email Wael Jabi | 20-35 years of age | Experience level: over 5 safaris
They know their shit.
I am a hard-core extra picky traveler. I have 3 core problems when travelling: (1) Human destruction and devastation of our planet has reached an all-time high. We now consume 1.5x more than what the planet can provide. If you love the wildlife and the natural environment as much as I do, you know how hard it is to find “true hidden gems” in the world – they are scarce and rare. (2) I also struggle to find the balance of visiting beautiful pristine locations using companies/hotels/people that are eco-friendly/sustainable, local community-friendly and are “in-it for the long-run”. (3) Lastly, I find it hard to find somebody I can trust and rely on to ensure everything is organized and planned for me from A to Z without any bad surprises.
In simple words, Clyde and his team at Tailormade Africa truly understand all the above and deliver on their commitments. In summary, they know their shit!! (apologies for my French). They will openly share their personal experiences (because they’ve been everywhere you will go), their concerns, and even the “bad” parts! They are always there to help. I have worked with countless number of travel consultants and nobody comes close. Tailormade Africa is my little secret weapon to delivering ultimate travel experiences that make a difference in the world! The world needs more of them!
Email NigelB | 65+ years of age | Experience level: over 5 safaris
They go the extra mile
As we had previously been on safari in the usual laces several time, we asked Tailormade for a safari which was off the usual track. Clyde at Tailormade suggested the Odzala National Park in the Republic of Congo near the Gabon Border. He briefed us fully about the pluses and minuses and he turned out to be spot on (including his recommendation of waterproof socks!). This is not a place to go to see the Big 5 and its not a place to go if you hate being bitten by tetse flies and their friends. But it is a place to go for a really authentic experience, with Western lowland gorillas, trekking on foot (sometimes in water up to our midriffs) and in kayaks with only you and the guide and forest elephant and forest buffalo or hyenas as your companions. We had booked our flights separately from the safari but Clyde spotted that our travel agent had booked an internal flight in the Congo on an airline which had ceased operating. This was not his job but he spotted it and proactively helped solve the problem for us. He also arranged extra support for us at no extra cost to explore Brazzaville and the local tribal art markets. I would certainly recommend him and Tailormade to everyone thinking of a safari.
Email julie | 50-65 years of age | Experience level: over 5 safaris
Yet another excellent experience with Tailormade Africa.
Great recommendations from Clyde about where to go in Zanzibar and everything was excellently organised, as always.
Email Sarah and Jonathon | 20-35 years of age | Experience level: first safari
Unforgettable 6-week African Honeymoon - South Africa, Victoria Falls, Tanzania and Uganda
After some Internet research and getting ourselves very overwhelmed with 'where to start planning this trip to Africa?!' we came across Tailormade Africa. From our first email response from Rob it was clear this was a different service to the others. No generic email or pamphlets were sent to us. Straight away Rob really just wanted to get us on the phone to understand who we were and what we wanted out of our holiday. Our first phone call went for over an hour!
The phone calls and planning kept going for months and months but were always enjoyable. The communication was always prompt and professional, close to 12 months of changing and refining our plans. The end result was a 6-week honeymoon that had so many complex, moving parts. So many internal flights and countries and transfers but all ran so smoothly and not one hiccup. A real credit to the planning and support we received from Rob.
We had such an amazing range of experiences. Starting with a 2-week self-driving trip along the Garden Route in South Africa, through to Victoria Falls for a few days and then onto Tanzania for our 6-day safari through Lake Manyara, Ngorongoro Crater and the Serengeti. We had a week of sun and relaxation on Zanzibar Island before heading to Uganda for the final leg. Here we went on another Safari and experienced the truly unforgettable and surreal gorilla trekking in Bwindi Impenetrable Forest.
We truly had the most amazing holiday and are dreaming about planning another trip to Africa. We have already got two of our friends planning their honeymoon with Rob next year and couldn't recommend him and Tailormade Africa more!
CH
Email Wael Jabi | 20-35 years of age | Experience level: over 5 safaris
Exceptional Service with unparalleled level of attention to detail
Clyde at TailorMade Africa really takes the time to get to know you on personal level. Only once he's done that, he's able to recommend the right trip with the right budget. I highly recommend him. He has surpassed all my expectations every time i book with him. It is a real pleasure dealing with him as he is very responsive and knows the industry very very well. He even knows most of the game rangers that are on my trip! & i've been to many countries in Africa!! a rare gem!