Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 162
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 162 Reviews
Chris & Tina   –  
United States US
Visited: December 2018 Reviewed: Jan 27, 2019

Email Chris & Tina  |  65+ years of age  |  Experience level: first safari

It was everything we had hoped for.
5/5

I am 85 years old and my wife is 78. We have done a lot of traveling over the years. We decided we would make one last big trip, before we got much older. We had always talked about going to South Africa, and doing a safari. My wife did a lot of research, to try and find the best company to book our trip. In every category she looked at, Tailormade Africa always came up the best. She got in touch with Rob, and explained our situation. We wanted to go for two weeks, we wanted to see as much as we could, without being rushed, and we wanted good accommodations. Rob heard every word she said, and took it on board. As I said, my wife and I have done our fair share of traveling, and have used many different agencies. This had to be the best trip we have ever taken. We stayed in 5 different hotels, we were picked and delivered at every stop. There wasn't one missed cue. Rob must have called us at least 6 times, to check to see if everything was going as planned, and did we have any problems or questions. The man loves his job and does it well. We loved the places we stayed. (My wife's birthday happened during this trip). Rob must have let everyplace we stayed, know about her birthday, because she has never had such attention. The rooms and the beds, at every stop were decorated with flowers and bottles of campagna. I have never see my wife so happy. She felt like she was a honored guest. It was almost sad that we only stayed two weeks. A month would have been more like it. I credit the whole experience, to the fact that Rob knew what we wanted and made sure it all went accordant to plan. I would highly recommend, to any of our friends who are planning to go to South Africa, to book it with Tailormade Africa.

Sara Gomes da Silva   –  
Portugal PT
Visited: September 2021 Reviewed: Oct 13, 2021

Email Sara Gomes da Silva  |  20-35 years of age  |  Experience level: over 5 safaris

Best Adventurous Honeymoon Ever!!
5/5

I´´m glad that you are reading this post because it means that there is a high chance that you will be in very good hands.
I dont think that there are enough stars to describe our amazing experience with Rob from Tailormadeafrica.
He helped us to have the honeymoon of our dreams from day 1. Since our first Zoom chat we have changed uncountable emails with great information and advices. He made everything seem possible despite we were travelling during Covid times and he managed to make everything worked from the little things until the very end of our trip. Actually until we were back home!
I have been lucky to have traveled all around the world but I must say that ive never had such a flawless operator as Rob.
We started by summiting Kili via Machame route 6 days, flew to the north Serengeti where we were lucky to see plenty of wildbeest migration and then ended in fundu Lagoon in Pemba island, diving and having the best time our life.

I cant recommend enough our experience! Hope that we will travel with Tailormade Africa very soon!

Thank you, Rob!!

Wael Jabi   –  
Switzerland CH
Visited: August 2018 Reviewed: Sep 21, 2018

Email Wael Jabi  |  20-35 years of age  |  Experience level: over 5 safaris

Exceptional Service with unparalleled level of attention to detail
5/5

Clyde at TailorMade Africa really takes the time to get to know you on personal level. Only once he's done that, he's able to recommend the right trip with the right budget. I highly recommend him. He has surpassed all my expectations every time i book with him. It is a real pleasure dealing with him as he is very responsive and knows the industry very very well. He even knows most of the game rangers that are on my trip! & i've been to many countries in Africa!! a rare gem!

Sarah and Jonathon   –  
Australia AU
Visited: May 2018 Reviewed: Aug 26, 2018

Email Sarah and Jonathon  |  20-35 years of age  |  Experience level: first safari

Unforgettable 6-week African Honeymoon - South Africa, Victoria Falls, Tanzania and Uganda
5/5

After some Internet research and getting ourselves very overwhelmed with 'where to start planning this trip to Africa?!' we came across Tailormade Africa. From our first email response from Rob it was clear this was a different service to the others. No generic email or pamphlets were sent to us. Straight away Rob really just wanted to get us on the phone to understand who we were and what we wanted out of our holiday. Our first phone call went for over an hour!

The phone calls and planning kept going for months and months but were always enjoyable. The communication was always prompt and professional, close to 12 months of changing and refining our plans. The end result was a 6-week honeymoon that had so many complex, moving parts. So many internal flights and countries and transfers but all ran so smoothly and not one hiccup. A real credit to the planning and support we received from Rob.

We had such an amazing range of experiences. Starting with a 2-week self-driving trip along the Garden Route in South Africa, through to Victoria Falls for a few days and then onto Tanzania for our 6-day safari through Lake Manyara, Ngorongoro Crater and the Serengeti. We had a week of sun and relaxation on Zanzibar Island before heading to Uganda for the final leg. Here we went on another Safari and experienced the truly unforgettable and surreal gorilla trekking in Bwindi Impenetrable Forest.

We truly had the most amazing holiday and are dreaming about planning another trip to Africa. We have already got two of our friends planning their honeymoon with Rob next year and couldn't recommend him and Tailormade Africa more!



julie   –  
United Kingdom UK
Visited: November 2017 Reviewed: Dec 20, 2017

Email julie  |  50-65 years of age  |  Experience level: over 5 safaris

Yet another excellent experience with Tailormade Africa.
5/5

Great recommendations from Clyde about where to go in Zanzibar and everything was excellently organised, as always.

NigelB   –  
United Kingdom UK
Visited: March 2017 Reviewed: Mar 30, 2017

Email NigelB  |  65+ years of age  |  Experience level: over 5 safaris

They go the extra mile
5/5

As we had previously been on safari in the usual laces several time, we asked Tailormade for a safari which was off the usual track. Clyde at Tailormade suggested the Odzala National Park in the Republic of Congo near the Gabon Border. He briefed us fully about the pluses and minuses and he turned out to be spot on (including his recommendation of waterproof socks!). This is not a place to go to see the Big 5 and its not a place to go if you hate being bitten by tetse flies and their friends. But it is a place to go for a really authentic experience, with Western lowland gorillas, trekking on foot (sometimes in water up to our midriffs) and in kayaks with only you and the guide and forest elephant and forest buffalo or hyenas as your companions. We had booked our flights separately from the safari but Clyde spotted that our travel agent had booked an internal flight in the Congo on an airline which had ceased operating. This was not his job but he spotted it and proactively helped solve the problem for us. He also arranged extra support for us at no extra cost to explore Brazzaville and the local tribal art markets. I would certainly recommend him and Tailormade to everyone thinking of a safari.

Wael Jabi   –  
Switzerland CH
Visited: July 2016 Reviewed: Jan 5, 2017

Email Wael Jabi  |  20-35 years of age  |  Experience level: over 5 safaris

They know their shit.
5/5

I am a hard-core extra picky traveler. I have 3 core problems when travelling: (1) Human destruction and devastation of our planet has reached an all-time high. We now consume 1.5x more than what the planet can provide. If you love the wildlife and the natural environment as much as I do, you know how hard it is to find “true hidden gems” in the world – they are scarce and rare. (2) I also struggle to find the balance of visiting beautiful pristine locations using companies/hotels/people that are eco-friendly/sustainable, local community-friendly and are “in-it for the long-run”. (3) Lastly, I find it hard to find somebody I can trust and rely on to ensure everything is organized and planned for me from A to Z without any bad surprises.

In simple words, Clyde and his team at Tailormade Africa truly understand all the above and deliver on their commitments. In summary, they know their shit!! (apologies for my French). They will openly share their personal experiences (because they’ve been everywhere you will go), their concerns, and even the “bad” parts! They are always there to help. I have worked with countless number of travel consultants and nobody comes close. Tailormade Africa is my little secret weapon to delivering ultimate travel experiences that make a difference in the world! The world needs more of them!

beverley   –  
United Kingdom UK
Visited: September 2024 Reviewed: Nov 17, 2024

Email beverley  |  50-65 years of age  |  Experience level: over 5 safaris

Africa Safari Expert
5/5

I contacted Clyde at Tailormade Africa to plan an African safari trip for my family who had never done a safari before.
He gave us a few options to consider which were within our budget, which would be suitable for my family, and also myself having done several safaris. There was no pressure to book and Clyde was happy to answer all my questions re country and camp options, and then fine-tune our trip. His knowledge is clearly very extensive, plus he used to be a safari guide.
Tailormade Africa do not charge you more than if you book direct, BUT you get all their expertise for free.
We had an amazing Zimbabwe trip which my family loved, and they are looking forward to going on their next safari!
My husband and I are now looking forward to our Rwanda trip booked with Clyde.
I have no hesitation in recommending Tailormade Africa.

Kanav   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 10, 2024

Email Kanav  |  35-50 years of age  |  Experience level: first safari

Rob is very knowledgeable and planned a great trip for the family!
5/5

Great experience working with Rob from Tailormade Africa. Planning started with a call with Rob who spent time to understand what type of trip we were looking for and what interests we had as a family. Rob’s knowledge of African safari’s came across on the call and carefully explained the different destinations and he then came back to me with an itinerary with a few options. Haven chosen what we wanted we then eagerly anticipated the trip. Rob and his team were there for any last minute questions and were available through the trip via WhatsApp which was very reassuring.

The trip itself was amazing and the itinerary planned by Rob was great and everything ran super smoothly!. Definitely a holiday to remember and not sure how we top that now! Highly recommend Rob and Tailormade Africa to anyone else looking for a great safari adventure.

Tiffany   –  
United Kingdom UK
Visited: September 2024 Reviewed: Nov 4, 2024

Email Tiffany  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb service from start to finish!
5/5

It had always been a dream of ours to visit Madagascar and Tailormade Africa really made our dreams come true and more!

Although we knew we wanted to visit Madagascar and all it had to offer, we had an obstacle in our way......we wanted to see as much as possible but were limited to the amount of time we could take away from work.

As mentioned, we had always wanted to visit, but we were unsure of where to start and what to do - with so many beautiful parts to the country and different landscapes we were overwhelmed........enter Tailormade Africa!

We contacted them way back in 2022 to book a holiday of a lifetime to Madagascar in 2024. Even though we were looking to book so far in advance, this didn't discourage Rob and the team from doing their utmost best to secure costs and dates for us. They made recommendations on how to get the most of Madagascar with our restricted time all whilst ensuring that we weren't spending more time travelling than we were enjoying our holiday!

After initial contact, we had a 121 conversation with Rob so that he could get to know us and understand our personal travel style and based on this, he was able to happily provide multiple itineraries and hotel choices as a starting point for us to peruse and give us an idea of what's possible, available and different budgets. We were then able to 'pick and choose' and 'mix and match', really ensuring that our holiday was 100% tailored to our needs and wants. No matter how many times we went back and tweaked the different itineraries it was never too much trouble for the team!

Throughout the 2 years between booking and actually travelling, the team kept in contact with any updates, and amendments we wanted to make were handled with straight away - including an extended break to Kenya prior to arrival in Madagascar - nothing was too much trouble!

Prior to travelling, we had another 121 call with Rob to go over our plans a final time and to answer any last minute questions - this is a really nice touch. Tailormade Africa also make themselves available to you for the duration of your holiday too - just in case of any mishaps or information you might need while you're away.

The personal touches that were made throughout our stay at each location were second to none (so much time had passed from booking to travelling that we actually ended up getting engaged and married in between so made Madagascar our honeymoon). At each location we stayed at, the staff had prepared something special for us as a honeymoon treat - and this was all down to Tailormade Africa's organisation and the great relationships that they have with their teams on the ground.

It really was the holiday of our dreams and we couldn't have asked for more - all thanks to to the Tailormade Africa team!

Their customer service didn't end there though......even when the trip was over and we were back to reality, we had a final 121 call with Rob which gave us to opportunity to tell him all about our adventure and provide feedback.

Absolutely 5 star service from everyone and we will definitely be using Tailormade Africa again for our next African adventure!

Average User Rating
5.0/5
Rating Breakdown
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