Reviews

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Claire and Don   –  
United States US
Visited: September 2016 Reviewed: Sep 18, 2016

Email Claire and Don  |  50-65 years of age  |  Experience level: 2-5 safaris

Private Tour - Tanzania Safari - Classic - Comfort Level
5/5

We have been home for just a week, and my husband and I cannot stop talking about our amazing trip. If you are contemplating a trip with Easy Travel and Tours, please do not hesitate to book through this company. I initially contacted them in January after reading their reviews on TripAdvisor. The company we used for our Kenya Safari several years ago was no longer in business. My husband and I were interested in the Private Tours – Tanzania Safari – Classic option.
My initial email to Easy Travel and Tours received a response within a few hours. Each email thereafter was met with an immediate response and concise answers to my various questions. It did not take long to feel at ease dealing with a company with no point of reference other than TripAdvisor. Our itinerary was specifically outlined, along with helpful suggestions from our consultant, Beatus. Payment instructions were clear and very easy via international wire transfer.
We were met by Thomas, our driver/guide, at the JRO Airport at midnight two nights before our safari departure. After 30+ hours of traveling, he was definitely a welcomed sight! The morning of our first day on safari, Thom took us to the company’s office compound. We visited with Musaddiq Gulamhussein, Director of Sales and Operations, who reviewed our itinerary in detail. If there were any doubts of this being a bone fide company, a visit to their impressive offices and warm welcome by the staff, cemented that we made the right decision in choosing Easy Travel and Tours.
Thomas was an excellent tour guide. He amazed us daily how he could drive down a rutted, rocky road and still manage to spot the smallest bird 100 yards away! His guide skills were unbelievable! His sense of humor was just wonderful, and the respect he garnered from the other drivers, regardless of company affiliation, was clearly evident.
We stayed in the respective Serena lodges located near each of the parks visited. The attention to décor and customer service was wonderful. Food was generally served buffet style, with a decent mix to appeal to most palates.
In the end, the trip was a huge success. The animal sightings did not disappoint, largely contributed to Thom’s vast knowledge of the parks. This was a vacation to dream about and the dream definitely came to fruition. Oh, and Thom, you are correct….Mt. Kilimanjaro does exist. We flew next to it at 20,000 ft.! Thank you so much for a wonderful vacation!

Eric   –  
United States US
Visited: September 2016 Reviewed: Sep 16, 2016

Email Eric  |  20-35 years of age  |  Experience level: first safari

Trip of a Lifetime!
5/5

I recently experienced the Classic Tanzania Safari at the Comfort Level. Everyone in my group tour was astounded by the high quality of all aspects of our safari. Our guide (Emmelian) was beyond amazing. He was extremely knowledgeable about all the animals and plants we encountered. We saw many lions, leopards, giraffes, hippos, elephants, and buffalos at a close distance. We even saw a black rhino in the Ngorongoro Crater. In the Serengeti we saw a couple groups of lions kill a zebra and a buffalo. Emmelian was professional and personable. Everyone felt very comfortable with him, and we all had a lot of fun during the entire week. I highly recommend requesting Emmelian if you book a safari with Easy Travel. Mary Charles was our point of contact when we booked our safari. She was extremely courteous and professional at all times. She always promptly responded to our questions and concerns. A friend and I switched the dates of your safari about a month in advance, and Mary Charles had no problem with changing the dates at no additional cost. The lodges far surpassed my expectations, especially the Acacia Lodge. They were all the equivalent of a very nice hotel in the United States. Sometimes I forgot we were in rural Tanzania or even in a national park.

Matias   –  
Switzerland CH
Visited: August 2016 Reviewed: Sep 12, 2016

Email Matias  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari! I highly recommend this company.
5/5

We are back from a fantastic ten-day safari visiting Taranguire, Manyara, Serengeti (both, Seronera and Mara regions) and Ngorongroro. Beatrice was excellent and helped us planning the itinerary and selecting the accommodation, which was all very good. She always responded very quickly with precise information. Our guide, Adrian, was marvellous. He is an encyclopaedia of knowledge about fauna and flora (he could tell you the name of a bird from far and then show it to you in his book), and also about culture, history, geography and whatever you want to know about Eastern Africa where he has travelled extensively. He made sure that we all had a great time, which included being super patient and accommodating with our seven-year-old son. We drove in a quite new eight-seat Toyota Land Cruiser just for us which was very comfortable and worked impeccably throughout the trip. Everything went exactly as planned, and we had a great holiday. I definitely recommend Easy Travel.

Accommodation: we had a mix of hotels and tented camps. Personally, we liked the latter best because they allowed you to be in the middle of bush. They were super comfortable and safe (despite wild animals grazing all around).

Season: we travelled in late August/early September, which is the dry season. Serengeti is quite dry and looks brown, but still full of animals (somehow more concentrated around waterholes). Going north (to the Mara region) is the best to see the migration. At this time of the year roads are dusty, but the temperature is very pleasant and there are very few mosquitos or flies. We were in these four national parks about a decade ago in February, and it was greener but also much warmer and with mosquitos.

Anders   –  
China CN
Visited: August 2016 Reviewed: Sep 11, 2016

Email Anders  |  20-35 years of age  |  Experience level: first safari

Best value, excellent guide, great service
5/5

My wife and I had a phenomenal experience with Easy Travel. They gave us the best quote of 4 tour operators. Their trip exceeded our very high expectations. Joseph, our guide, was incredibly patient, knowledgable, friendly, and extremely knowledgable about all of the animals and vegetation. He could even tell us all of the birds that we saw. The tented camps we stayed in were wonderful. I cannot imagine them being any better. The animals and wilderness were truly magnificent. Everyone should go on a safari and I highly highly recommend Easy Travel.

Arnaz   –  
United States US
Visited: August 2016 Reviewed: Sep 10, 2016

Email Arnaz  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome experience!
5/5

My son and I had a wonderful experience with this "comfort plus"- Easy travel & tours safari. Right from the start, Albert, their safari customer-expert communicated promptly with all our questions via email even before we landed in Tanzania. We experienced not only an awesome safari but he made it tailor-made to our budget- needs and our special diet requests too!
All our lodges had excellent views from our balconies...some had wildlife really close like elephants, zebras, monkeys, hydrax and birds. The best lodges which we loved were Ngongoro Serena and the serene Duluti Serena ones, wish we could have spent more time there!
Our driver, Emmilian, was friendly and knowledgeable about the wildlife. We felt safe driving around in the large comfortable vehicle which was assigned to us.
Before we started our safari, we were taken to their office close by for a briefing of our tour and got to meet their friendly staff including the director, Mr. Musaddiq...they all made us feel welcome with a nice woven-gift basket of fruits, nuts & chocolates!
We highly recommend them and would definitely love to return back someday to Tanzania and do this wonderful trip with Easy Tours again!

Andy   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 4, 2016

Email Andy  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely first class - an unforgettable experience
5/5

I've just returned from Tanzania having completed the 7 day Machame Route ascent of Kilimanjaro. From the moment of arrival at the airport, the service we experienced was absolutely beyond expectations. Our guide, Gipson met us at the airport and transferred us to our hotel following a comprehensive briefing of what we should expect on the mountain. Gipson's team, "the Dream Team", (motto "yes we can") were a joy - a high energy, permanently smiling group of people absolutely dedicated to making our trip as easy and comfortable as possible. It was very obvious right from our first encounter with them that they were genuinely there to ensure that we got to the top and realised our dream.
The whole experience was incredible - we forged fantastic friendships with our guides, Gipson and Baraka, and shared laughs with the rest of the team. Their energy was contagious, and they were constantly in attendance whether it be at camp, or even coming out to meet us to help carry our bags to camp at the end of a day's walking.
Food was plentiful and of very high quality. Care was also in abundance - daily checks on our oxygen saturation levels confirmed whether we were fit to continue. It was clearly apparent that the mission of the team was to get us to the summit....and they did!
I can't recommend Easy Travel and the Dream Team highly enough. They made a very special experience truly incredible, and I'm grateful to each and every one of them for their hard work, humour, energy and encouragement on our trip. If you plan to climb Kilimanjaro, make sure you do it with these guys....yes they can!!

Brigitte   –  
Belgium BE
Visited: July 2016 Reviewed: Aug 3, 2016

Email Brigitte  |  35-50 years of age  |  Experience level: 2-5 safaris

bad beginning, very good ending!
4/5

We went on a safari trip in northern Tanzania with 4 people (2 couples). The first days were disappointing, during booking we asked for an experienced guide, our expectations were high... We had a guide who got lost in Tarangire NP, he didn’t know the lodge where to take us, he had no binoculars with him, did not use radiocommunications with other guides... He was not an experienced guide. We waited for a while and gave him the benefit of the doubt, but it soon became clear that this guide could not give us the holiday we had in mind. The fourth day at noon I called the Matoke emergency number (easy travel) and told about our problem, then everything went very quickly. A new guide was arranged and within 2 hours Benedict was waiting for us at the gate of the Serengeti. We brought our baggage to another jeep, formalities were taken care of, this was of course a difficult time for our previous guide.
We ventured further with Benedict to Serengeti, to Mara river, Ngorogorocrater ... The safaris were great, Benedict really has eagle eyes, knows the area inside out and knows how to avoid the crowds, he’s very attentive and knows the tricks of the trade. Picnic lunch with wine ticks on the savanna, an excellent guide who showed us the real Africa and gave us dream moments. We are sorry that our trip had a bad start, but despite that we still had a great vacation. The manager of easy travel was sincerely concerned and we met him in the last lodge. We had a quiet and friendly conversation with him, providing clarity about the poor start of our vacation.
We continued our trip to Zanzibar for the next 3 days, upon arrival in Stone Town there was no one to pick us up, Matoke had apparently forgotten to inform the hotel that our flight was early, according to the hotel manager. We were not overwhelmed by Stone Town, the Indian ocean was very nice, we hired bikes, went snorkeling, but there was not much more to do in Zanzibar for us. After the great safaris, this part of our vacation was anticlimactic for us. Our heart is in the real Africa, the savannah and wildlife.
We are already planning our next trip, perhaps with easy travel. They have solved our problem quickly and efficiently and we now know where we can find the best guide: Benedict!
Thanks for everything! and hopefully see you soon!
Brigitte and Serge De Wolf

Nisha Party!   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Jul 24, 2016

Email Nisha Party!  |  35-50 years of age  |  Experience level: first safari

The Vacation of life time for us Indians!
5/5

We undertook a safari tour of 8 days with our two children 10 and 5 years old in the second week of July 16. I had been recommended Easy Travel and Tours Ltd by two of my friends and they had lived up to all the expectations from the start , planning the tour and the execution of it. All our queries were patiently answered and all our doubts cleared promptly by email .
I was a bit apprehensive about carrying my 5 year old for a tour of 8 days that involves long hours of driving through the national parks but our Coolest guide made it so comfortable and entertaining for him. My 5 year old now misses his Tanzanian friend!. My 10 year old also had the experience that he will never forget!
We undertook a tour of Tarangire, Manyara NP and Serengeti (all the way North Upto Mara river) , Ngorongoro Crater and each day was an experience that we cannot forget in our lifetime. We saw all the big five thanks to our smart guide Dotto!.
Dotto showed us how Teamwork , experience, compassion and planning is the key to successfully executing any work and making it appear very Easy. Dotto , a previous Kilimanjaro mountain climber , who knows English and French very well, showed us the side of Africa that we have only seen on TV. He showed us some amazing birds and animals at their best. He is a very experienced guide and loved the way his explanations were so lucid and interesting. He had bytes of information that catered to all the ages from children to us!
Easy travels also arranged our comfort package accommodations in a variety of lodges, Tented accommodations and made every stay a memorable experience. We were enjoying the family time "in the middle of now where in Serengeti " with meticulously planned tented accommodations that were our favorites.
We also got to stay in comfortable lodges in the urban areas, and had no problem with food (considering the finicky boys and husband).
We were constantly in touch with the Easy guys as they ensured we were on our planned schedule with no troubles. We got to meet the friendly office staff too!
Overall a mesmerizing experience and a vacation of a lifetime for us.
I recommend Easy Travels and Tours Ltd if you want a safari trip of your lifetime !

Leo   –  
United States US
Visited: June 2016 Reviewed: Jul 9, 2016

Email Leo  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime with Easy Travel and Endeni
5/5

As we started to plan our trip to Africa we visited a couple travel shows in Boston, talked to several tour providers and brought home reams of material. When we decided on Tanzania and Zanzibar we began the arduous task of selecting the “perfect” provider. We landed on Easy Travel and we couldn’t have made a better choice.
We exchanged many emails with KC and spoke with him on a couple of occasions. KC was very prepared, proficient and responsive to our many questions concerning the itinerary as well as the spectacular accommodations. Our safari consisted of Lake Manyara National Park, the Central and Western Serengeti, Ngorongoro Crater, Tarangire National Park then topped off with four glorious days in Zanzibar.
For our tour guide we were blessed with a wonderful gentleman, Endeni. He grew up in Tanzania therefore is very knowledgeable of the culture and everything there is to know. Endeni taught us about the different regions, cultures and customs. Endeni was able to name every bird and every animal that we saw during our safari. He could identify the animal and birds just by their sounds. Endeni has a wonderful sense of humor and we shared many laughs together.
There were four of us on the safari and Endeni became a friend to all of us. When we left for Zanzibar Endeni took the extra time and assisted us with the check in process and made sure we were settled in the airport. He was an excellent tour guide and very attentive to every minor detail leaving nothing to chance. We highly recommend both Easy Travel as a safari provider and Endeni as a guide.
This was absolutely the trip of a lifetime and we were thrilled to spend it with Endeni!

Nicky   –  
Australia AU
Visited: May 2016 Reviewed: Jun 24, 2016

Email Nicky  |  50-65 years of age  |  Experience level: first safari

Serengeti - wow wow wow
5/5

A little nervous about the whole African experience was soon put to rest with the confident and expertise of Easy Travel. Would certainly recommend to anyone going to Africa. Guides (Ndenni) were so knowledgeable. People ask me the highlight - every day was a different experience. Seeing so many animals at such close quarters was Amazing. Didn't expect to see anywhere near as much as we did.
Accommodation also out of this world. Loved it all.

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