Reviews
ES
Email Paloma | 35-50 years of age | Experience level: first safari
Too many changes in places and campsites.
I booked a 14 days safari and the day of the payment I was told that I may have to change to a different group but still I would do my plan. Changing groups became very inconvinient because when you change group on a daily basis tobody counts on you the day before to make decisions regarding wake up time or optional visits but I couldn´t complain about it. My complains during the trip came when they wanted to change my plan. At the office while I finished paying the 1950 dollars they told me that I would do that plan even if there was no group. That was a untruth, everytime they didn´t have a full van (9 people of which three wouldn´t have a window to see animals) they tried to put me in groups that didn´t go where I was supposed to be going. I complained strongly twice and stopped them from changing my plan but in three ocasions not even complaining I could stop it. They removed a game drive from my plan in Masai Mara, they didn´t give me chance to go to Olduvai Gorge in Tanzania and there was a night in which they changed my campsite (coincidentally the camp changes were always towards ones of worse quality). All in all I enjoyed the trip because nature is impresive, I saw the big five and many beautiful nature scenes and the people that I met were amazing. If you are thinking about booking make sure they can fullfill their commitments, sometimes if they bring you to a different place, even if they promise you´ll do all the parks contracted it may be not worth it because they drove you too far away to go back.