On Safari with Features Africa Journeys
Features Africa Journeys
- Located In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- AMREF, KWS & KTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $700 per person per day (USD, excl. int'l flights)
Reviews
US
Email Chris | 65+ years of age | Experience level: first safari
Tour Operator Changed Lodging
I wish I had seen previous reviews before booking our tour. As others had stated the tour operator changed our lodging without notifying us beforehand. One lodge was downgraded and NOT what we paid for. We paid for semi-luxury lodging and it was a serious downgrade. A second lodge change wasn't exactly what we had expected but it was fine. No matter what the tour operator should have notified us of any change before we left on our tour. The downgraded lodge makes us feel like we were taken advantage of because there isn't anything we could do but accept the change. No refund was offered.
Very Frustrating!