Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 36
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Marta Fraga   –  
United States US
Visited: June 2019 Reviewed: Jul 24, 2019

Email Marta Fraga  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Marta Fraga and not that of SafariBookings.
Horrible customer service, do NOT book with this agency
1/5

Our safari was an absolute disaster. This agency failed to communicate with us the entire way, since our first pick up until we got dropped of. For the entire safari we were unsure of what the next step would be, who would pick us up, what time, etc. We spent more time waiting than actually doing activities. The organization of the entire experience was extremely disappointing and the customer service after our complaint was more of the same. Will not book with them again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 36
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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