Reviews
CA
Email Saad | 20-35 years of age | Experience level: first safari
Amazing Experience!
Josphat was great from the start, he gave us all the information we needed and ensured we had an amazing time in Masai Mara. Uncle Joe our guide ensured we got to see the Big 5! The stay at Ashnil Mara Camp and Ilkeliani Camp were fantastic. Highly recommend everyone book a tour with Solaris! Great Team!
HK
Email Mr Kotoro | 35-50 years of age | Experience level: first safari
Amezing and wonderfull trip with Solaris Safari
Great safari trip with driver guide from Solaris Safaris
We booked a safari with Solaris Safaris for February 2017. We went with 4 adults. From the briefing at the Hotel in Nairobi till the drop-off at Jomokenyata airport, we had a wonderful Safari and great trip.. With thanks to our experienced and very friendly driver/guide , who knows almost everything aboud wildlife as well as Kenya culture. Jose Kim arranged some lovely accommodation too for us. it was excellent trip, for sure They make it an unbelieveable experience for us.. thanks as well to Solaris Safaris team.
AE
Email Jacky Muthoni | 20-35 years of age | Experience level: first safari
Great safari
My experience was wonderful ! The guides were awesome and found the big 5 for us.The lodges were so nice and the communication was excelent.
Great safari.
My experience was wonderful!The guides were awesome and found the big 5 for us.The lodges were so nice and the communication was excellent.
US
Email Jay | 65+ years of age | Experience level: first safari
Poor arrangements and Cheating
We took Safari thru them in Sept. We were group of 11 senior people. In Tanzania we ended up paying for three Park entrance fees and stay at one camp. We had to pay out of pocket more than $9,000. Despite repeated requests and phone calls we have not received any money from them. They had verbally and by e-mails agreed to pay this amount in full. SO BE CAREFUL !! The Safari itself was excellent and the drivers were very good. It's the front office that lacks communication and make promises that they do not keep.
Email Iain Oliver | 50-65 years of age | Experience level: 2-5 safaris
Terrible, feel absolutely cheated. Feel they spoiled what should have been the holiday of a lifetime
Please do not use these people. I do not know if they are fraudsters or just incompetant, but we paid a premium to stay at the plush NGORONGORO farmhouse. They took a 40 % deposit 3 months in advance and the balance was paid weeks before. They said the deposit was required to sucure the rooms. On the day we arrived in Tanzania he emailed to say we had been "upgraded" to a tented lodge (we could have booked a tented lodge for $250 less per person) we didn't get the email until they had picked us up because we had no internet. Then that seemed the least of our problemsbecause 4 hours after we were supposed to start our safari we were stillsitting in Arusha high street because there was no money on the entry card for the game reserve. We started to wonder if there would be any safari at all. We thought we might be being kidnapped. We eventually started our safari at 2.30 pm instead of 8 am. Then we were taken to this tented lodge (the name of which translates to "mosquito river") instead of the luxury hotel we had paid for. we also lost another half days safari at the end because our schedule was rearranged because they had no money on the card so we had to leave early to get back to Arusha by nightfall. a total disaster and no refund. DO NOT USE THESE PEOPLE.
That said, the animals were wonderful as was our driver/guide (it wasn't his fault) who did his best to salvage his employers incompetence/bad practice.
DE
Email Growwald Steffen | 35-50 years of age | Experience level: first safari
unforgettable! we recommend the tour to all our friends....Thank you all!!
Our driver guide gave our family unforgettable experiences and moments. He showed us as much as animals and nice places as possible, more than we could ever expect or hope for. He was totally reliable and explained alot to us and our kids. It was a pleasure to spend the week with him...Thank you John
SN
Email Aicha | 20-35 years of age | Experience level: first safari
Great Safari at affordable rate with a great guide and the Ilkeliani camp was amazing.
Great Safari at affordable rate with a great guide and the Ilkeliani camp was amazing.
QA
Email Samuel John | 50-65 years of age | Experience level: 2-5 safaris
Wonderful 4 days Experience at Kenya
We booked a 4 days Kenya tour package with Solaris Tours & Safaris in the month of June 2017. We were 2 families consisting of six people. We planned the trip only one day before we reached Kenya. Mr. Josphat and his team of Solaris were very prompt is answering our questions and making all arrangement quickly. Everything, from pick up at Nairobi airport to drop back at the airport, were well taken care. We stayed one night at Nairobi, one night at Naivasha Lake and two nights at Masai Mara. All hotels were top class. Our driver + guide, Mr. Dennis was very friendly and helpful. We will recommend Solaris for any of our friends planning to visit Kenya
US
Email Robin | 35-50 years of age | Experience level: first safari
Three Extraordinary Days along the Mara River
Josphat, Simon and the entire team at Solaris provided a superior end to end safari experience. I had many questions in advance of the safari which Josphat fielded accurately and professionally. Simon found us the best vistas, answered all questions about flora, fauna and the behavior of the animals during our experience. He was conscious about how the animals were behaving in the presence of people, and moved us to positions that wouldn't disturb the game in their home territory. I don't think we could have had a better experience-it was simply breathtaking!