Reviews
Email Tobias | 35-50 years of age | Experience level: 2-5 safaris
Excellent service
Good day, just want to take this opportunity to congratulate Solaris Tours and Safaris for a unforgettable tour and the precious memories build on our 10 day Kenyan safari holiday. The tour was professionally planned and conducted in each and every way imaginable and the fact that we will not use any other tour operator, speaks for itself.
NL
Email Kawila | 20-35 years of age | Experience level: 2-5 safaris
Heading- A Great and Memomorable Safari
Communication and service and safari itself was good.So next time I choose again for Solaris Tours and Safaris.
Email Tinah | 20-35 years of age | Experience level: first safari
Beautiful facilities, friendly and professional staff. Will definitely go back. Highly recommended
Top class!
Everything and every staff member was amazing. Had a lovely time with my friends. Holiday to remember.
Email Martin | 20-35 years of age | Experience level: first safari
Best adventures in safari i have seen in a long time.
My wife and i travelled on our honeymoon throughout the serengeti, Ngorogori and Tangire National Park. Our tour guide was phillipo who was absolutely incredible over our 5 days adventure from the start to finish.our guide drove for hours and answered any questions we had with pleasure and an upbeat attiude.for anyone considering a safari in Tanzania, we highly recommend **Solaris Tours and Safaris.**
US
Email Robin | 35-50 years of age | Experience level: first safari
Three Extraordinary Days along the Mara River
Josphat, Simon and the entire team at Solaris provided a superior end to end safari experience. I had many questions in advance of the safari which Josphat fielded accurately and professionally. Simon found us the best vistas, answered all questions about flora, fauna and the behavior of the animals during our experience. He was conscious about how the animals were behaving in the presence of people, and moved us to positions that wouldn't disturb the game in their home territory. I don't think we could have had a better experience-it was simply breathtaking!
QA
Email Samuel John | 50-65 years of age | Experience level: 2-5 safaris
Wonderful 4 days Experience at Kenya
We booked a 4 days Kenya tour package with Solaris Tours & Safaris in the month of June 2017. We were 2 families consisting of six people. We planned the trip only one day before we reached Kenya. Mr. Josphat and his team of Solaris were very prompt is answering our questions and making all arrangement quickly. Everything, from pick up at Nairobi airport to drop back at the airport, were well taken care. We stayed one night at Nairobi, one night at Naivasha Lake and two nights at Masai Mara. All hotels were top class. Our driver + guide, Mr. Dennis was very friendly and helpful. We will recommend Solaris for any of our friends planning to visit Kenya
SN
Email Aicha | 20-35 years of age | Experience level: first safari
Great Safari at affordable rate with a great guide and the Ilkeliani camp was amazing.
Great Safari at affordable rate with a great guide and the Ilkeliani camp was amazing.
DE
Email Growwald Steffen | 35-50 years of age | Experience level: first safari
unforgettable! we recommend the tour to all our friends....Thank you all!!
Our driver guide gave our family unforgettable experiences and moments. He showed us as much as animals and nice places as possible, more than we could ever expect or hope for. He was totally reliable and explained alot to us and our kids. It was a pleasure to spend the week with him...Thank you John
Email Iain Oliver | 50-65 years of age | Experience level: 2-5 safaris
Terrible, feel absolutely cheated. Feel they spoiled what should have been the holiday of a lifetime
Please do not use these people. I do not know if they are fraudsters or just incompetant, but we paid a premium to stay at the plush NGORONGORO farmhouse. They took a 40 % deposit 3 months in advance and the balance was paid weeks before. They said the deposit was required to sucure the rooms. On the day we arrived in Tanzania he emailed to say we had been "upgraded" to a tented lodge (we could have booked a tented lodge for $250 less per person) we didn't get the email until they had picked us up because we had no internet. Then that seemed the least of our problemsbecause 4 hours after we were supposed to start our safari we were stillsitting in Arusha high street because there was no money on the entry card for the game reserve. We started to wonder if there would be any safari at all. We thought we might be being kidnapped. We eventually started our safari at 2.30 pm instead of 8 am. Then we were taken to this tented lodge (the name of which translates to "mosquito river") instead of the luxury hotel we had paid for. we also lost another half days safari at the end because our schedule was rearranged because they had no money on the card so we had to leave early to get back to Arusha by nightfall. a total disaster and no refund. DO NOT USE THESE PEOPLE.
That said, the animals were wonderful as was our driver/guide (it wasn't his fault) who did his best to salvage his employers incompetence/bad practice.
US
Email Jay | 65+ years of age | Experience level: first safari
Poor arrangements and Cheating
We took Safari thru them in Sept. We were group of 11 senior people. In Tanzania we ended up paying for three Park entrance fees and stay at one camp. We had to pay out of pocket more than $9,000. Despite repeated requests and phone calls we have not received any money from them. They had verbally and by e-mails agreed to pay this amount in full. SO BE CAREFUL !! The Safari itself was excellent and the drivers were very good. It's the front office that lacks communication and make promises that they do not keep.