Reviews
DK
Email Keld Ringgaard | 50-65 years of age | Experience level: first safari
Outstanding service
We are a family with 3 children below 10 and we booked our safari trip through Fanaka Africa Tours. Unfortunately we had to cancel the trip in December 2016 due to illness. We completed the safari in February 2017. Fanaka Africa Tours provided us with an outstanding service level through assisting us with refunds from the safari lodges. At all times we felt safe with our booking through Fanaka Africa Tours from payment date through the safari. The evening before we met with the Company and the guide making our children feel comfortable and Fanaka Africa Tours were in contact with the guide daily on the tour to secure everything was going well. Wien we got back we met with the Company to evaluate the tour. We experienced a high level of professionalisme and service and was very pleased with a fantastic safari.
DK
Email Lene | 35-50 years of age | Experience level: first safari
Very helpful and credible Company and everything was on time and in the Way We had agreed
Fanaka Africa Tours arranged a very fantastic safari Tour for our Family. We sent together with another Family to Serengeti and Ngorongoro. Everything was on time. The accommodations were very nice. And we had some special wishes for our trip which all were met.
Our guide Melchior was also very polite and knew a lot about the animals and the parks.
We can fully recommend Fanaka for planning your safari tour.
Email Carsten J. Le Blond Willersted | 35-50 years of age | Experience level: over 5 safaris
Excellent customer care services
I went with Fanaka Africa Tour June 2016 to Zanzibar. From the moment we were picked up at the airport till we left Tanzania again everything was excellent. The hotels, which was booked, were amaxing and our driver was so punctual.
I can highly recommend Fanaka Africa Tours.
DK
Email Kristian Uhd Jepsen | 35-50 years of age | Experience level: 2-5 safaris
Great stays, great safari, great planning
Over the new year 2015/2016 our family had the pleasure to visit Ngorongoro and Serengeti with Fanaka Tours. We had a lifetime experience with lots of animals, great places to stay and good service level from Fanaka. We can recommend this agency a lot.
Perfect trip
We were a group of two families - four adults, six children - that toured Serengeti and Ngorongoro in the Xmas of 2015 with Fanaka tour. The trip was well organized and the lodges and camps were value for money. Fanaka offered a very competitive package.